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Agree with this comment. Now you have to create the invoice, save and exit, go back into the draft to approve and then email. Before you could do this all on the same page. Quite frustarating!

Refusing to use new invoicing for as long as possible. Tell the people in charge there's no need to change something that's already working. I need to know inventory, new invoicing is completely ignoring this... will get a new software if you force new terrible invoicing on me.

Time Xero admitted they have STUFFED UP BIG TIME with the new invoicing and stop the conversion over to it till it actually works like the classic with maybe some improvements.

Your users are telling you what's wrong but you are basically ignoring that and doing what suits you with these so called fixes or upgrades.

This is even worse than the new look GST reports and the fact you took away the ability to Publish them was a big failure as well.

Based on today, The new invoicing is a downgrade. It's hard to imagine who this new version benefits and how it got released. They removed the ability to tab though fields, tab now sends you to completely non helpful areas and we have to move to the mouse to select the next field. I'm really baffled that we'll have to use it soon.

Any updates for repeating invoices? Of course not.

I am trialing your new invoicing and every time I do, I wonder who in the world you have working for you to make changes that create more key strokes and therefore take more time to process and potentially create errors.

I am just sending invoices out to be paid - your screen says they are awaiting payment. They can't be awaiting payment as they haven't been sent. So, please change this.

Then if you chose send an invoice, please send it. Don't bring up another page that you then have to hit send invoice on again to send it. A complete waste of time and effort.

It makes me laugh when your GM releases a press release on our data saying we need to work smarter not harder in NZ to get efficiency gains and yet you continue to make changes that create more work and take longer to process??

It does take a lot longer to enter an invoice and it includes a lot more movement between the mouse and keyboard

I have tried to work with the new invoice that will be in full implementation soon and I immediately noticed it adds a few more steps for me when I input amount paid in the invoice. On the new format, I still have to click "add payment" on the upper right corner of the page and wait for a (slow) window to pop up and finally put in payment details such as date, etc.

With the previous format, I just scroll down the page to find the payment info and options are already there before I finally click "Add payment". It is not as fluid as the previous format. Also, after putting in amount paid, the page goes to the the main page / list of invoices. And then I try to search the page for the next invoice to me to update an invoice that was already paid, it won't instantly search under the "All" invoices tab but under "Paid" tab. So again it's another step for me to click on the "All" invoice tab and then search for the invoice number before I can make payment updates on it.

I hope you can make the new format as fluid as the old one. It simply takes longer to do work and is a step back.

The point made by Leanne McCormack, Jill Fechner and others, regarding the missing tracking of an invoice when it's been emailed, has not been addressed. This is a vital feature and you are running out of time to fix it before September. Please advise when this will be fixed.

Edit exchange rate!!

FYI
https://productideas.xero.com/forums/939198/suggestions/45640063
Requested email addition to new invoicing notes in March 2023 !!

Yes, Belinda. Post to LinkedIn and here. I think this thread is hidden until you become a customer, but it's too late by then.
Xero, an update on the thread for these requested fixes would be appreciated.
Our firm builds applications, and our response time if an issue like this was found would be immediate, with an apology, as it would negatively impact our clients.

Exactly Jill. It's beyond embarrassing Xero seems to have ignored the fact tacking correspondence is imperative for auditing and debt collection purposes.
This isn't something that should be in their "we'll get to it later with everything else we don't deem important".
An entire team of incompetent programmers who clearly aren't bookkeepers or accountants and have no idea what we actually do.....

I'll say it again, we MUST openly declare these issues on their socials as they as ignoring our complaints and investing their resources in marketing and luring in new business trapping them here with us.....

See you all in the comments section!

I was pleasantly surprised today when I went to create a new draft invoice and
a 'keep the previous Contact when using Copy' was now an option. Unfortunately dismay followed rather quickly when Xero advised that 'Contact and Item defaults will not reapply to the new invoice. If you want to reapply defaults, remove and reselect the Contact or Item after the invoice is copied.' So in short my whole point of copying and keeping a contact is to also keep all the default settings/preferences for that contact. I don't quite understand the logic behind the change.

Thanks for noting that issue, Leanne, I confirmed by doing a test that this is the case. Note displays as edited not set and no email. Tracking when an invoice is sent and to whom is crucial.
What an embarrassing oversight, Xero!!
The correct information displays if the send occurred from old invoicing.
This must be fixed asap.

The new invoicing no longer records when an invoice is sent and who it is sent to. It incorrectly records this action as invoice edited. This is a critical function for accounts receivable. All tracking is lost. Will this be fixed? Also please bring back the old email button, rather than requiring extra clicks to send an invoice.

Creating a credit note from a previously paid invoice/bill really needs to be addressed.

Hi Kelly M.
it has been mentioned elswhere but we really need to have an additional field added for both invoicing and billing.
for invoicing please add Customer P/O and keep customer reference.
To - Issue date - Due date - Invoice number - Customer P/O - Reference - Branding theme

for Billing we need to include a field showing the Purchase order number as well as the supplier invoice number.

New invoicing lost features, please understand how bookkeepers use Xero

1. When re-sending an invoice it now doesn't show that you simply emailed the invoice again, instead it shows that you have 'updated' the invoice which isn't the case. Not helpful when reviewing the invoice history during account receivables processes.

2. Can no longer add an expected payment date when viewing an invoice, you now have to go to the 'awaiting payment' section of bills. Meaning more steps involved and lost functionality.

Xero I really despair New Invoicing is truly awful in my opinion. It has lost most of the functionality, layout and usability.
Six month after reporting a serious bug in it you still havent fixed it!
That bug will catch many people out who copy from Purchase Order to Invoice and like me potentially cost them thousands of ££££s.