Enter your idea

How do I remove my name, and more specifically my email, from this idea? I have gotten every update for a few years now. I fully agree this is a basic requirement and I am baffled that it has created such a challenge for Xero to implement. However, the seemingly undending emails, the explanations of the importance, and the near silence Xero has become more than I can bear. It is not clear to me how to remove myself from this idea so that I stop getting all this spam in my inbox. I hope that's not another item for Xero's development plan.

Let's be honest the whole handling of addresses full stop is ridiculous! If you change any of the contact details, be it delivery or standard address it should not apply the changes to previously raised invoices! This is a major audit issues. Invoices already raised and approved should not have any changes applied unless you physically go into the invoice and make those changes!

Thinking about it - perhaps the answer is that Delivery Address is either:

1. Not even an option on the account - so no field - invoice specific
2. Has a tick box 'Remember Delivery Address'
3. or it would seem some need multiple sites - so ability to tick the box and add say 7 sites

Campbell Green - what I mean is that once I have written in the delivery address to an invoice - when I look at it in a years time (historically) - it still shows that delivery address. At the moment, if I update a delivery address it overwrites every single invoice for that client with the new address which is terrible! I have made several shipping errors because of this. It's such a simple change - and logic seems to have missed the intelligent people making it.

Utterly shameful that Xero can't figure out how to allow multiple shipping addresses to contacts.

@Richard Fishenden - I was curious about your 3rd point in your 3 key considerations and wondered if you could elaborate further on this please why you specifically mention 'Historic Invoices'? Thanks.

Great Idea

Totally agree, massively overdue.

I would add further to the below comment, it would be great if an option of a drop down box could be added for delivery addresses, linked to each invoice address. As soon as you enter the invoice address, the drop down box appears, should allow you to add additional / remove addresses as and when required, thus building a stored database to select from. I would suggest the drop down selection would just need to show first line of address and postcode.

Makes it a simple process all around........

Would also be EXTREMELY beneficial to have the ability to run reports based on delivery address, to allow full sales analysis. We have a number of different sites we deliver to under one entity address, trying to analyse the sales for each site to ascertain gains / losses is nigh on impossible..... or a very manual process......

Why even have a 'Delivery Address' field if it can't be unique to an invoice? It's just stupid beyond belief!

This will be massively overdue. It is THE biggest frustration of mine and causes so much manual entry. The answer is simple:
1. Master address set - stays the same until you change it
2. Delivery address - Never stores - and is asked for every time
3. Historic invoices must show where they were shipped to for historic reasons - so must be written onto the invoice

Simple as that.

Any update on this????

Ability to have several delivery addresses for one customer

This may work for some of companies while waiting for xero.

Xero always said they listen to users, but for so many years, this issue has not been resolved, i believe is because if they develop this feature, it will affect their vendor.

Recently I found a workaround. I created a new branding theme. and switch the "contact name" with delivery address "attention to" for quotation purpose. Meaning contact name is client's site project manager (usually the site manager names are different) and attention to is company's name. then i utilise the "account code" example "ABC Company [Harbour Site]" for future convenience.

and i default that branding theme from the contact for future convenience too.

Note: if later on bill to headquarter and SOA combine all project site then when create sales invoice, we will change the contact to finance contact.

But if client prefer SOA by project site, then we continue to use contact as per quotation for sales invoice.

Please share if any of you have a better alternative without incurring extra subscription fee =D

VERY IMPORTANT

Is this multiple address feature intended to become native within Xero this year, or will we need to opt for the third party Control C add-on?

🚀 **Unlimited Addresses for Xero Contacts — Coming Soon from Control-C!**

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🧠 **Why This Matters**

Xero’s current design means that if you update a contact’s name or address, every past invoice linked to that contact is retroactively changed. That’s not just inconvenient — it’s a serious audit risk. You lose the original invoice details, making it impossible to reissue a true copy or prove compliance.

Control-C solves this.

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I would also like to add our company's name to list, we have clients that we several projects for and different quantity surveyor emails, so to create multiple email addresses would be a godsend to us all

Hilarious that it takes this long to implement such a critical feature; perhaps if Xero dedicated more resource to development and less to advertisement we'd make faster progress.

We really need to be able to email an invoice to the primary client in an organisation, and ALSO to copy in their accounts or payments team as doing so usually speeds up payment to us.

Please, please can you improve this part of Xero such that multiple email addresses can be applied when sending invoices or statements.

Very Critical