Hi Xero, the consistent outages and glitches over the past few weeks
Hi Xero,
I don't believe your price hike is justified given the constant outages and portal glitches over the past month. We pay for a service that is constantly not usable. Please do better.
4
votes
Glen Rowbottom
shared this idea
Sorry for the slow response here, Glen. Sincerely appreciate the disruption recent incidents have had for our customers.
I do want to assure you Xero uptime and the ability for our customers to be able to use Xero is highly important to us and it's been a top priority for our teams to monitor the stability of our platform and ensure incidents like this don't happen in the future.
We appreciate your use of Xero and want to apologise for any inconvenience that was caused through this period.
