Settings and activity
163 results found
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461 votes
Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.
Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.
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Fiona Davidson
commented
@Jo Heuston - Its a countdown of doom. A ticking time bomb designed to impose as much stress as possible.
An error occurred while saving the comment Fiona Davidson
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https://www.change.org/p/petition-for-xero-to-stop-making-changes
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An error occurred while saving the comment Fiona Davidson
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Anyone else see some similarities here?
Its just the start I'm sure.
An error occurred while saving the comment Fiona Davidson
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Is anyone else terrified about what Xero might to do bills?
With the debacle that is "New Invoicing" and the increased issues with functionality and glitches elsewhere within Xero, am I the only one that is anxious about what they might do to Bills? Such as replicating the style of new invoicing?I use the bills screen at least 20 times more than invoicing and I am feeling sick about the many extra work hours each week that I would have to do for my employer and my clients, on top of that I already work more than full time hours so the thought of adding even more to this is stressing me out.
This was in their newsletter this last week:
New features to streamline accounts payable
Over the next few months, we’re making some enhancements to the way you manage bills in Xero. These updates will help to streamline the end-to-end accounts payable process, saving time and gaining efficiencies.
https://blog.xero.com/product-updates/new-features-help-streamline-accounts-payableThese are the same kind of statements they made about new invoicing too...
An error occurred while saving the comment Fiona Davidson
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I have now created and Off Site petition..... Petition for Xero to stop making changes...
An error occurred while saving the comment Fiona Davidson
commented
I have now created and Off Site petition..... Petition for Xero to stop making changes...
https://chng.it/wYWMHwp9tdFiona Davidson
supported this idea
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An error occurred while saving the comment Fiona Davidson
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I have now created and Off Site petition..... Petition for Xero to stop making changes...
An error occurred while saving the comment Fiona Davidson
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Petition for Xero Executives Regarding Alleged "Improvements"
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17 votes
Hi everyone, while we appreciate your feedback here. With the retirement of classic invoicing in February, and to help customers get used to the new invoicing experience this default will continue to apply.
As we continue to improve the new experience this means customers may find updates that help their workflow and adopt the new experience.
The option to switch back to classic will be available and we understand this is the experience some customers may choose to use up until the retirement date.
An error occurred while saving the comment Fiona Davidson
commented
If you INSIST on making us chose classic invoicing every24 hours then PLEASE remove the countdown of doom. It is ticking time bomb designed to impose as much stress as possible.
However I would prefer you allow me to say I don't want to use New invoicing until further notice.
I know Xero has the power to do this...... So.... why not?Fiona Davidson
supported this idea
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68 votes
Thanks to everyone that contributed and gave feedback to the teams survey that was shared in my last update.
There was a lot of valuable insights that the team are able to take from this as they continue to plan whats next in invoicing.
We understand and appreciate there are different flows for how our customers invoicing, and the timing of adding files can be dependent on these flows also.
Our team are currently reviewing and exploring solutions to enable attachment of files to an invoice prior to the Contact. As soon as I have more news around this I'll be sure to share with you all through the idea here.
An error occurred while saving the comment Fiona Davidson
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https://www.change.org/p/petition-for-xero-to-stop-making-changes
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Fiona Davidson
supported this idea
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31 votes
An error occurred while saving the comment Fiona Davidson
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https://www.change.org/p/petition-for-xero-to-stop-making-changes
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An error occurred while saving the comment Fiona Davidson
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Have the ability to search attachments by name. For example I attach delivery dockets to bills and I always save the it with the corresponding document number, it would be good if search results showed attachment name matches too.
Fiona Davidson
supported this idea
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89 votes
Firstly, thank you for all the support and detailed input on this idea. We know an automated Leave Liability Report could be a valuable tool for accurately reflecting a business’s financial position in AU Payroll.
While it’s not something we’re planning to build in the immediate future, we’ve seen some useful suggestions from the community, such as using manual journal entries or tracking in spreadsheets, though we recognise these aren’t perfect solutions.
We appreciate the time and thought you’ve put into sharing your feedback. While we’re moving this idea to Not in pipeline for now, we’ll continue to monitor its traction and share any updates if plans change.
An error occurred while saving the comment Fiona Davidson
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Fiona Davidson
supported this idea
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312 votes
Thanks everyone for your feedback on the invoice print option. We know how much our customers value efficient workflows, and appreciate you sharing your thoughts on how the current "Print PDF" button works.
For those of you looking for a smoother printing experience, a helpful workaround is to set your browser to automatically open PDFs in your preferred viewer after downloading. This can save you a few clicks in the process.
In the interest of transparency, a direct print PDF functionality that go through the download step isn't in our development plans.
You can continue to vote on this idea so if our position changes in the future we will update you all, here.
An error occurred while saving the comment Fiona Davidson
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Fiona Davidson
supported this idea
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365 votes
Hi everyone, we want to share that we've released a change to history for each time an invoice is sent.
Invoice history will now show the primary recipient email whenever an invoice is sent. This includes the initial and any subsequent send of an invoice.
We appreciate this has been a pain point for everyone that's joined in the idea here and hope this visibility improves your experience in invoicing.
We'd like to confirm how this works;
- This record is only applicable from here on in, there are no updates to any historical entries for sending.
- History will show the email of the initial recipient entered in the 'To' field any emails that you include as a CC or BCC option will not be shown.
We do want to highlight, that while the email will be recorded in majority of cases, there are a few scenarios our team have picked…
An error occurred while saving the comment Fiona Davidson
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Fiona Davidson
supported this idea
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434 votes
Hi community, thank you for your engagement and sharing how you'd like us to evolve roles for customers using Xero. User roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs - As you can see there is a large range of ideas for different roles shared by customers in Product Ideas.
We’re conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. To be upfront, the discovery of this work will be long running and there'll be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct…An error occurred while saving the comment Fiona Davidson
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https://www.change.org/p/petition-for-xero-to-stop-making-changes
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Fiona Davidson
supported this idea
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349 votes
Hey everyone👋 Thanks so much for sharing all your feedback and keeping the conversation going here. We've been following along and considering changes around the process for adding payments in new invoicing.
As we mentioned in our last update, while we won’t be bringing classic invoicing back, we're taking a close look at what made it work so well for you. The ability to quickly enter payment information without leaving the invoice is a key part of that.
To address this, our product team is now working to reintroduce this functionality to the invoice page.
We can’t share a timeline just yet, but we want you to know that your comments have been a vital part of this process. We’ll be sure to post an update here as soon as we have more to share.🙂
An error occurred while saving the comment Fiona Davidson
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https://www.change.org/p/petition-for-xero-to-stop-making-changes
Please sign and share this petition.
An error occurred while saving the comment Fiona Davidson
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I have now created and Off Site petition..... Petition for Xero to stop making changes...
https://chng.it/wYWMHwp9tdFiona Davidson
supported this idea
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Invoicing - Allow Item and Description-only lines, with no Qty or Unit Price
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241111 New Invoicing 2025-031 Draft Invoice Copy.jpg 124 KB -
241111 New Invoicing 2025-031 Data Entry Draft Invoice.jpg 137 KB -
241111 Classic Invoicing 2024-136 Invoice Copy.jpg 99 KB -
241111 Classic Invoicing 2024-136 Data Entry Invoice.jpg 129 KB -
Screenshot 2024-06-18 142006.jpg 97 KB -
Screenshot 2024-01-31 144249.png 23 KB -
Invoice INV-DJM2756.pdf 90 KB -
Invoice INV-DJM2754.pdf 92 KB -
Invoice INV-DJM2737.pdf 94 KB
519 votesThanks for all your feedback here, everyone. The way you add description only lines in new invoicing is a little different to classic and we wanted to explain in hopes it'll help with how you're using new invoicing.
When entering a description only line, you can enter text in the description field of the line. If you add detail to any other field the line will be treated as a 'financial' line and you will need to include Qty, Unit price, Account and Tax rate.
When an inventory item is added this uses the item code field and the line is treated as 'financial', so it's not possible to use inventory items as description only lines in new invoicing atm.
We appreciate this is how many of you here have been making use of inventory and our product team are closely monitoring the feedback we're getting on this. Though we don't…An error occurred while saving the comment Fiona Davidson
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https://www.change.org/p/petition-for-xero-to-stop-making-changes
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Fiona Davidson
supported this idea
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An error occurred while saving the comment Fiona Davidson
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Petition for Xero Executives Regarding Alleged "Improvements"
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204 votes
Hi community, we really appreciate your feedback on this and hearing why you'd like to be able to change the organisation's name that's shown when sending invoices from Xero.
This is on our teams radar, and is something they may look into longer term however we want to be open that it's not in the current roadmap.
We'll continue to track and keep across the interest from our community, and if there's any news to share we'll update you on this, here.
An error occurred while saving the comment Fiona Davidson
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https://www.change.org/p/petition-for-xero-to-stop-making-changes
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Fiona Davidson
supported this idea
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50 votes
Appreciate the feedback and including a screenshot of the notifications you're getting on the invoice, Andrew. Just to make sure I fully understand your idea here - Are you saying that rather than seeing the pop up you'd like to have these added as history events to the invoice?
An error occurred while saving the comment Fiona Davidson
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https://www.change.org/p/petition-for-xero-to-stop-making-changes
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Fiona Davidson
supported this idea
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769 votes
Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to.
We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing.
We still have more enhancements on the way for history and I'll be back again when more updates land.
An error occurred while saving the comment Fiona Davidson
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https://www.change.org/p/petition-for-xero-to-stop-making-changes
Please sign and share this petition.
Fiona Davidson
supported this idea
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An error occurred while saving the comment Fiona Davidson
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Petition for Xero Executives Regarding Alleged "Improvements"
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97 votes
Hi community, I’d like to share the new Xero Central page for new invoicing that we noted was coming.
Along with updates to individual ideas on the site here, this page will become the one source for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Remember, you can keep switching between the two products between now and September. Thanks
An error occurred while saving the comment Fiona Davidson
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Coming to bills soon no doubt
An error occurred while saving the comment Fiona Davidson
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I have now created and Off Site petition..... Petition for Xero to stop making changes...
https://chng.it/wYWMHwp9tdFiona Davidson
shared this idea
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18 votes
An error occurred while saving the comment Fiona Davidson
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I have now created and Off Site petition..... Petition for Xero to stop making changes...
https://chng.it/wYWMHwp9td -
6 votes
Hi team, this is unexpected behaviour and something we'd need to take a closer look into. If not already I'd recommend raising a case with our team at Xero Support where our specialists can get more detail and access to your org to investigate.
While we'll move the idea here to Not planned this is something we'd like to help you with so please do come into our Xero Support team, who can escalate if required.
An error occurred while saving the comment Fiona Davidson
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I have now created and Off Site petition..... Petition for Xero to stop making changes...
https://chng.it/wYWMHwp9td -
120 votes
Hi community, we appreciate all the feedback you've shared on how we can improve new invoicing for your needs.
In relation to the alert of available credit as raised in this idea, we've identified there are a few situations for Invoice only users where the available credit pop up isn't being shown. This is something we have plans to fix, and while I can't give a specific date on the idea here, we want you to know this is important to us and I'll keep you updated on progress here.
An error occurred while saving the comment Fiona Davidson
commented
I have now created and Off Site petition..... Petition for Xero to stop making changes...
https://chng.it/wYWMHwp9td -
33 votes
An error occurred while saving the comment Fiona Davidson
commented
I have now created and Off Site petition..... Petition for Xero to stop making changes...
https://chng.it/wYWMHwp9td -
413 votes
Thanks for your continued engagement with us through this idea, team. As mentioned in my last update this idea spans different areas that you see defaults automating and improving efficiencies in how you invoice with Xero.
Since my last update, we've released some keyboard shortcuts to help with navigation and entry in some areas of invoicing, and we delivered the ability to invoice to your contact groups within the new experience.
As mentioned while we don't have plans for changing the behaviour of the select options when sending an invoice, these are driven by your last selection, using web browser settings.
Recently, we made a slight change to the way defaults are applied when you copy and invoice for a contact. So, now when you copy and invoice to the same contact defaults from their contact will be applied to the draft invoice, which aligns with the way this worked…
An error occurred while saving the comment Fiona Davidson
commented
I have now created and Off Site petition..... Petition for Xero to stop making changes...
https://chng.it/wYWMHwp9td -
232 votes
Hi team, while we don't have immediate plans to change the placement of buttons on new invoicing we're interested in staying close to this feedback and I'll move the idea to Under review for the time being. We'll return to confirm any outcomes.
An error occurred while saving the comment Fiona Davidson
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I have now created and Off Site petition..... Petition for Xero to stop making changes...
https://chng.it/wYWMHwp9tdFiona Davidson
supported this idea
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Has anyone else noticed that 'new' invoicing spelling is defaulted to US but classic is UK/NZ/AU?
I also noticed a pop up today asking if I liked new invoicing on a scale of 1-5, then more follow up questions, so I filled it out again.... I am surprised they keep asking and expecting a different answer given the amount of issues there still are.