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  1. 256 votes

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    Hi community, I know it's been sometime since our last update and while we still don't have any plans for building a complete email system within Xero we wanted to share news of a new integration very much centered around needs expressed by some customers, here.

    Xero have partnered with Constant Contact to provide our customers a free integration to help small businesses streamline accounting and marketing by keeping customer data connected and automating routine tasks.

    With Xero + Constant Contact you'll be able to segment and engage your customers using financial and transactional insights, making it easy to deliver targeted marketing campaigns that drive results. You can also improve cash flow by sending automated invoice reminders and payment follow-ups through Constant Contact’s email campaigns, helping you reduce late payments. Xero customers can get 50% off any Constant Contact plan for 6 months. Terms apply.

    If this integration doesn't quite…

    Tiarna Nouwland supported this idea  · 
  2. 1,443 votes

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    Hi everyone, we know this remains a highly important request, and we appreciate the volume of detail you’ve shared around billing, delivery and contact management workflows in this idea.

    As shared in our last update - our team has been progressing the next phase of work needed to bring this more meaningfully into invoicing.

    We know many of you are looking for clearer timing, and while I’m not able to confirm a release date at this stage, I do want to reassure you this remains an active area of work for our product teams.

    We’ll continue to return here with further updates as we move through the next stages. Thanks again for your patience and for continuing to share the workflows that make this so important.

    Tiarna Nouwland supported this idea  · 
  3. 79 votes

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    Hey everyone! It's been really insightful reading through your comments on adding a preferred name field to employees. We see how this feature could help with creating a more inclusive environment, while also helping prevent simple administrative mix-ups.

    There isn’t a dedicated way to manage this in Xero right now, but your feedback has highlighted the opportunity for one. For this reason, we have updated the idea's status to Accepted, confirming our product team agrees this is a feature we’ll put on our radar to consider developing in the future.

    We’ll let you know as soon as we have an update here.

    Tiarna Nouwland supported this idea  · 
  4. 109 votes

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    Hi everyone, thanks for your feedback on automating leave provisions. Currently Xero does not automatically include leave liabilities on the Balance Sheet. Some of you have mentioned workarounds such as reviewing the Leave Balances Report and creating Manual Journals to include the liability in your reporting.

    While we’re dedicated to streamlining payroll calculations, our product team confirmed this specific idea isn't on our foreseeable roadmap. We’ll be updating the status to Not in pipeline. The idea will remain open for votes so we can continue to monitor community interest.

    Tiarna Nouwland supported this idea  · 
  5. 135 votes

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    Hi everyone, thanks for sharing your thoughts on having a payroll report that calculates payroll state tax. We understand some of you are required to calculate tax across multiple states.

    While we don't currently have a report which calculates earnings based on state, some of you have mentioned workarounds such as using the Payroll Activity Summary report. This report includes earnings totals and can be filtered by a date range and employee groups.

    We recognise the value a report of this nature could have for our customers and it’s been added to the wider pool of ideas for our product team to consider for future development.

    While it’s not on our immediate roadmap, we’ll be sure to keep you looped in if there’s any progress.

    Tiarna Nouwland supported this idea  · 
  6. 93 votes

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    Thank you all for sharing your feedback on how important consolidated employee details are for your businesses.

    In November 2023, we released updated payroll reports which allow greater flexibility, however we understand this doesn't fully meet your needs

    While employee’s date of birth and account details are accessible from two separate reports, due to the sensitive nature of TFNs, there’s no plans to include these in exportable reports.

    While we truly appreciate your feedback and support in this idea, we want to be upfront that we don’t have intentions of combining all the data requested here into a single report that can be exported from Xero Payroll.

    Tiarna Nouwland supported this idea  · 
  7. 100 votes

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    Firstly, thank you for all the support and detailed input on this idea. We know an automated Leave Liability Report could be a valuable tool for accurately reflecting a business’s financial position in AU Payroll.

    While it’s not something we’re planning to build in the immediate future, we’ve seen some useful suggestions from the community, such as using manual journal entries or tracking in spreadsheets, though we recognise these aren’t perfect solutions.

    We appreciate the time and thought you’ve put into sharing your feedback. While we’re moving this idea to Not in pipeline for now, we’ll continue to monitor its traction and share any updates if plans change.

    Tiarna Nouwland supported this idea  · 
  8. 249 votes

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    Hi everyone, thanks for your feedback and votes on adding birthday notifications to Australian payroll - we understand how this could help with team celebrations and managing age-based award rate compliance.

    After reviewing with our product team, this feature isn't currently on our roadmap, and we'll update the status to 'Not in Pipeline'. Right now, setting up an external calendar could help you track these important dates.

    We appreciate you all taking the time to share your feedback with us, and will continue to watch the traction this idea receives through Votes. If there is any change, we will share an update here. 

    Tiarna Nouwland supported this idea  · 
  9. 214 votes

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    Hey team, 👋 "Can I take this holiday?" - Now, we know this is one of the most common questions employees ask, and it's one we'd like to be able to help you solve with Xero Payroll.

    We'd love your help in shaping the future of Leave projections in Xero - As a start, please share any detail about;

    • What information you normally need for calculating future leave balances currently?
    • What would you need to see or understand to trust that the projected balance is accurate?

    We're also looking to set up a research session to dive deeper into your current process and explore options wth us - If you'd be willing to give some time, take a few minutes to fill in our survey📝 and we'll be in touch in the coming days. Thanks!

    Tiarna Nouwland supported this idea  · 
  10. 125 votes

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    Hi everyone, we appreciate your patience & would like to thank everyone who’s shared their thoughts and supported this idea.

    Xero's payroll reports do currently offer some options to adjust columns, filters & layout. However we hear & understand the need for having additional information & more flexibility with payroll reporting, including the ability to customise & save reports for future use.

    Being open here, these improvements are not in our current pipeline. However we'll use this feedback to shape how we plan future improvements in Xero Payroll reports.

    Tiarna Nouwland supported this idea  · 
  11. 129 votes

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    Hey team, me again. Apologies, getting a little ahead of ourselves with the status of this idea.

    I can confirm that self onboarding of new employees is live for Xero Payroll in AU, however this feature does not extend to NZ organisations right now.

    This will be something we continue to consider as we keep developing Payroll for NZ and I'll share any further updates with you all here. Thanks


    Tiarna Nouwland supported this idea  · 
  12. 179 votes

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    Thanks everyone for your continued feedback on the need for a Leave Balances Report in UK Payroll. We appreciate you all taking the time to vote, comment, and share how this feature would improve your workflow.

    Currently the options for viewing this information is via individual payslips or within each employee’s leave tab.

    As part of a wider review into improving UK Payroll reporting, we’re moving the status of this idea to Accepted. We agree a Leave Balances Report is a valuable addition and it’s something we want to address.

    While it isn’t on our immediate roadmap right now, it is formally on our radar for consideration as we plan future payroll updates. We will share another update here when we have more news on our plans.

    Tiarna Nouwland supported this idea  · 
  13. 166 votes

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    Thanks for your support and joining in this idea. We get the challenges involved in manually chasing up employees to complete timesheets each pay period.

    Although it's not the integrated solution you’re looking for, you could look to set up recurring calendar events or using external communication tools to prompt your team members.

    We want to be transparent that we don't have any plans for adjusting the existing notifications for timesheets.

    We'll continue to monitor this idea, and should our priorities shift in the future we'll let everyone know here.

    Tiarna Nouwland supported this idea  · 
  14. 618 votes

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    Thanks for continuing to share your feedback and engage with us through this idea, everyone.

    We recognise the importance of providing greater flexibility when managing the authorisation of super payments, particularly now that Payday Super is in effect.

    I’m pleased to share that we’re working on an update to authorisation for Xero Payroll’s auto super.

    You’ll soon be able to nominate a list of eligible authorisers when setting up auto super or editing an existing registration. Each super payment will still require approval from one person, but you’ll be able to select which nominated authoriser receives the SMS code for that payment.

    We’ll share another update as soon as this is available.

    Tiarna Nouwland supported this idea  · 
  15. 181 votes

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    Hi everyone, these are the sort of updates I like sharing! This idea has remained top of mind for our product teams - We appreciate all your feedback and how we could improve managing and reviewing employee timesheets in Xero Payroll.

    With that I'd like to let you know that we're updating the timesheet admin experience, including a new timesheet list and a redesigned details view to help you find what you need faster.

    Join our early access program ✨

    We’d love your help to shape these improvements. We’re looking for customers who manage or approve employee timesheets to join an early access program. You’ll try the new interface and give feedback directly to our team.

    What you can expect:

    • Easier admin tasks: Navigate your list and details views faster (this only impacts admins, so there’s no change for employees)
    • Early access: Try these updates before they’re available…
    Tiarna Nouwland supported this idea  · 
  16. 217 votes

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    Hey everyone! Thanks for your ongoing feedback on this. We appreciate you taking the time to highlight how important it is to get superannuation calculations exactly right, especially with the specific rules around employees under 18.

    Our product team has reviewed this idea and agrees this needs to be addressed. The current workaround of manually adjusting each pay run isn't the seamless experience we want to provide, especially for businesses with multiple under-18 employees.

    As a result, we're moving this idea to 'Accepted'. While we can't give a specific timeframe for a solution right now, this status means it's on our radar and something we'd like to develop in the future.

    We appreciate you taking the time to share your thoughts with us and for your patience. 🙂

    Tiarna Nouwland supported this idea  · 
  17. 226 votes

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    Hey everyone, thanks for all your feedback on displaying leave balances in days on payslips. We recognise that many of you are keen to see this feature.

    Our product team has reviewed this suggestion. While we understand the value it'd bring, it isn't on our foreseeable roadmap. As a result, we're updating the status of this idea to 'Not in Pipeline'.

    We're keeping this idea open for votes to help us gauge its popularity when we next review our payroll priorities. We appreciate you taking the time to share your thoughts with us.🙂

    Tiarna Nouwland supported this idea  · 
  18. 7 votes

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    Hi community, appreciate your sharing in community here. Atm if you're wanting to change the payment date for an unscheduled pay run, you can edit the payment date while the pay run is in draft status. We don't have any plans for automating this.

    Tiarna Nouwland supported this idea  · 
  19. 43 votes

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    Thanks for submitting your idea for a payroll report specific to workers compensation and or insurance purposes.

    We've reviewed your idea and it's up to the community to get behind and support it.

    To help your idea gain traction, please share it with colleagues so they can vote for it too.

    Tiarna Nouwland supported this idea  · 
  20. 110 votes

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    Hi everyone, thanks for your feedback on this idea. We appreciate you sharing how important accurate leave accruals are for managing payroll when employees work at different rates across various days or departments.

    While we aren't able to add this to our roadmap right now, we want to make sure you are aware that it is currently possible to set up leave to accrue on more than one earnings rate.

    As mentioned in this thread, the key is to set the Rate Type for these additional items to "Multiple of Employee's Ordinary Earnings Rate".

    Please refer to our support article Set up overtime or earnings that accrue leave for a guide on how to do this. We'll keep this thread active for future feedback.

    Tiarna Nouwland supported this idea  ·