Enter your idea

Xero is fine for Ma and Pa type companies. Their design template has been the service industry and I guess its a great product for that. The wall of silence on this topic speaks volumes, so they have no appetite to enhance their current platform to accommodate customised inventory management.. Their solution of for users to simply buy a clip on app, which there are countless many of. But who wants to duplicate the system? More reconciliations between the 2 systems just adds further cost. Its far easier for them to clip the ticket and allow ad-ons. The app industry is a growing business.
Having customised user permissions is very common across many software applications. Why do Xero persist with a 1 size fits all policy?
I was a startup and it served me well when I was all over the operation. But now I employ staff, I do not want them to have access to the companies financials...obviously!
Therefore I will change to MYOB as they do inventory very well. There is a full migration application which should make the transition fairly easy.
https://www.myob.com/

The problem we have is that we need multi-currency and no one else really does this so we are stuck where we are with having to limit everyones access as other members of staff cannot have access to bank account information as then they would be able to see everyone else's salary - kind of a major GDPR issue.

Can we compile a list of accounting software alternatives available please?
An additional note on the level of migration / import that was possible will be great.

I think some of us has grown into a position, or will be shortly, where user access permissions will be too critical to hope for, and they will no choice but to switch to another accounting package. Company size does not necessarily come into play here is that is Xero’s thought of ignoring this. I am sure many small business owners have, or will be, handing over the ropes to a key employee where they will most definitely require user access control if they extract somewhat from the day to day running of a business. It takes some time switch so this process will have to be start well in advance and it is clear that user access permissions will not be added in Xero.

The oldest message on this thread on accessible pages is April 20th 2022 - 3 years and nothing done. But Xero looks prettier and know has a useful, sorry USELESS AI tool, so we're all the better off for that.

Also there's a date when Xero Team shared this idea - March 25th 2015, top of the thread. If that's the case it's 10 years......

Seems like the only way to get around this is to sign up to another subscription for sales order processing and inventory management.
All of these functions are active in Xero just need to invoice only users to be able to access them. This needs to be addressed. Nobody wants to have to change their system but will be forced to if there is no action.

Xero realise that most customers will not change to competitors product, because the cost of change is too great. So they simply bat away this forum with silence.

Although it would be nice to get some update form Xero, even if it is no news!

It greatly surprises me how comprehensive user access does not form part of the initial release. It is core functionality for any business application in my mind.
If the developers can please acknowledge this thread and respond with the progress update and estimated release date then us, the users and your custoners, will feel less blatantly ignored?

Can the users who have commented below please share the alternative software that you have been recommending? It would be much appreciated, as Xero is not taking this issue seriously

I don't know. Maybe I'm missing something. But how can you spend so much time on what the product looks like and now, good grief, introduce pointless AI functionality when this basic and fundamental building block of a problem remains unsolved...

I join a long list of users who it seems is unable to support our growing business with basic user access functionality. Please expedite and provide a response for your users as soon as possible.

Would love to be kept up to date on this. I have changed so many clients over to Xero and now hit road blocks like this that make them regret their decision and question me. Please review security access

How are we going with this?

I really wish I could delegate inventory to one of my staff members but I cant because in order for her to have access to change inventory but I cant see how to do this without her being able to see profit and loss reports and balance sheets etc.

Is there a way to give her inventory access only?

Kelly Munro - any update on these requests? Appreciate you comments.

Hi
August 24 is now some time ago considering this has been an ongoing query for many years. Any update please

It is staggering that Xero don't respond to this. If there is a reason that this can't be added then just explain, or give the updates Kelly Munro has promised. I think Xero is great in so many ways but this is forcing us to look elsewhere as we want to grow.

Our firm no longer recommends Xero for anyone who requires multi level user access. We have moved on because Xero has failed to.
Saying it would be a nice add on feature instead of referring to it as a critical flaw in their software, shows their development team simply don't understand how organisations actually work.

I still can't believe this hasn't been resolved.
The response from Kelly Munro seems to be a generic answer.
If Xero did stock holding, and needed staff to make adjustments to the stock, I'm sure this would have been resolved by now. I don't believe for a second that the senior managers and directors at Xero would want all the staff seeing the bank balance.

The thought of having to move to another software platform isn't great but I think Im going to have to vote with my feet because Xero just doesn't seem to be interested in getting this resolved.

Hi, my clients are still looking for this and getting tired of the 'its coming' response. Been going on far too long. Please get this sorted asap.

Please please please, this is not complicated functionality to add. I cannot understand the hesitation to add this. Surely there is no downside?