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Hi Kelly,

The classic Invoicing which you are planning to retire in November is much clear and requires less steps, and faster!

The new one you are introducing is slows down the process...

As paid subscribers we would like to highlight that this is disappointing..

We need the discount to be default as Percent. We would maybe one in 200 invoices apply a cash discount. It is taking so long and I'm chasing staff up all the time so the remember to do this. And tis is just the first day. God help us.

We need Approve not approve and email. you have to find the approve only which again takes more time.

The there's the copy to a PO feature, Where is it?

Why do you not listen XERO, we are all under the pump to get work finished and now you have foisted this on us today with no thought for the extra work required just to get to where we are in old invoicing and charge us for the privilege, joke.

You are fast becoming the elephant in the room here, and I suggest you stop your developers from deciding what's best for YOUR CUSTOMERS rather than what we require. This is a step back to the 90s when developers gave us what they thought and to **** with us if we said it doesn't work.

Xero needs to bring back the "Copy to" feature that the old invoicing had. We use this feature multiple times per day - where an customer invoice is raised first - once approved / paid by client we then generate a Purchase Order for the items. It was such a great feature to be able to copy the invoice line items over to a Supplier PO and remove the lines not relevant and then send off to the supplier - 30-secs to 1min max step in the ordering process!

The new invoicing doesn't allow this... WHY????

It has now added multiple additional steps to what should be such a simple process. I have to have 2 windows open, one open to the customer invoice, one with a new PO generated, then copy and paste the items one by one over, as well as entering the qty, price and tax fields.

This now adds extra time to my day... will we be compensated? Seems unreasonable our subscription price has increased substantially, yet we have now lost features crucial to our business operations.

Could the approve U& email button be moved to the bottom, as once you've done a 25 line invoice you have to return to the top, it's as pain.

Notes History no longer includes emails and addressees.

This is a _serious_ retrograde step from old Invoice.
Having the email and the addressees included in the Notes History is essential for establishing the evidence for late payment claims.

They can't even get the correct due date on their own invoices for Xero subscriptions - invoice shows due the date of issue, the cover email then tells you it will show as overdue for up to 15 days but payment will be taken by DD on the correct date - bad from a bookkeeping side when entering a due date - I change it to the actual due date otherwise it would throw out any reports for the month.
If they can't fix this then no wonder they can't get new invoicing correct or fix what everyone is asking for.

I agree with the saving, Printing and emailing. It is now taking extra time which I don't have to complete invoicing and not in the best interests of our business. Time is money so is XERO going to pay us for the extra time needed to complete tasks that took little time before? Or is it time for us to move away and find another user friendly app with support who listen to us?

Agree with this comment. Now you have to create the invoice, save and exit, go back into the draft to approve and then email. Before you could do this all on the same page. Quite frustarating!

Refusing to use new invoicing for as long as possible. Tell the people in charge there's no need to change something that's already working. I need to know inventory, new invoicing is completely ignoring this... will get a new software if you force new terrible invoicing on me.

Time Xero admitted they have STUFFED UP BIG TIME with the new invoicing and stop the conversion over to it till it actually works like the classic with maybe some improvements.

Your users are telling you what's wrong but you are basically ignoring that and doing what suits you with these so called fixes or upgrades.

This is even worse than the new look GST reports and the fact you took away the ability to Publish them was a big failure as well.

Based on today, The new invoicing is a downgrade. It's hard to imagine who this new version benefits and how it got released. They removed the ability to tab though fields, tab now sends you to completely non helpful areas and we have to move to the mouse to select the next field. I'm really baffled that we'll have to use it soon.

Any updates for repeating invoices? Of course not.

I am trialing your new invoicing and every time I do, I wonder who in the world you have working for you to make changes that create more key strokes and therefore take more time to process and potentially create errors.

I am just sending invoices out to be paid - your screen says they are awaiting payment. They can't be awaiting payment as they haven't been sent. So, please change this.

Then if you chose send an invoice, please send it. Don't bring up another page that you then have to hit send invoice on again to send it. A complete waste of time and effort.

It makes me laugh when your GM releases a press release on our data saying we need to work smarter not harder in NZ to get efficiency gains and yet you continue to make changes that create more work and take longer to process??

It does take a lot longer to enter an invoice and it includes a lot more movement between the mouse and keyboard

I have tried to work with the new invoice that will be in full implementation soon and I immediately noticed it adds a few more steps for me when I input amount paid in the invoice. On the new format, I still have to click "add payment" on the upper right corner of the page and wait for a (slow) window to pop up and finally put in payment details such as date, etc.

With the previous format, I just scroll down the page to find the payment info and options are already there before I finally click "Add payment". It is not as fluid as the previous format. Also, after putting in amount paid, the page goes to the the main page / list of invoices. And then I try to search the page for the next invoice to me to update an invoice that was already paid, it won't instantly search under the "All" invoices tab but under "Paid" tab. So again it's another step for me to click on the "All" invoice tab and then search for the invoice number before I can make payment updates on it.

I hope you can make the new format as fluid as the old one. It simply takes longer to do work and is a step back.

The point made by Leanne McCormack, Jill Fechner and others, regarding the missing tracking of an invoice when it's been emailed, has not been addressed. This is a vital feature and you are running out of time to fix it before September. Please advise when this will be fixed.

Edit exchange rate!!

FYI
https://productideas.xero.com/forums/939198/suggestions/45640063
Requested email addition to new invoicing notes in March 2023 !!

Yes, Belinda. Post to LinkedIn and here. I think this thread is hidden until you become a customer, but it's too late by then.
Xero, an update on the thread for these requested fixes would be appreciated.
Our firm builds applications, and our response time if an issue like this was found would be immediate, with an apology, as it would negatively impact our clients.

Exactly Jill. It's beyond embarrassing Xero seems to have ignored the fact tacking correspondence is imperative for auditing and debt collection purposes.
This isn't something that should be in their "we'll get to it later with everything else we don't deem important".
An entire team of incompetent programmers who clearly aren't bookkeepers or accountants and have no idea what we actually do.....

I'll say it again, we MUST openly declare these issues on their socials as they as ignoring our complaints and investing their resources in marketing and luring in new business trapping them here with us.....

See you all in the comments section!