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The ability to flag disputed invoices/bills is a fundamental feature available in most other accounting packages. Xero needs to stop fooling around with the aesthetic features (do not fix what is not broken) and get the basics right.

We need to be able to include a received bill in our GST return, but mark it as in dispute / hold payment while waiting to resolve an issue before payment.

This should be a standard feature. It is a basic principle of running your accounts payable as you need to get the bills uploaded for things like VAT returns, but you want the ability to be able to hold on to payment for one reason or another.

This should be a standard feature to be able to flag an invoice which has a query raised.

This function would be really helpful, both to have pre-set flags and also some colours or free-text fields so we can flag things internally among the department.

Can we get the ability to mark an invoice as DO NOT PAY or AWAITING CREDIT? We have suppliers that we are frequently waiting for credits to come in or we don't want to pay an invoice for some reason or another and it's easy to mark it to pay when there are numerous invoices.

hi team

i am not able to get the supplier statement from my Xero system.
can some one help me out to get this issue sortout.
thanks

The software developers at Xero really have NO IDEA about what makes good bookkeeping software. I'm fed up with them fiddling with the appearance without any good reason and in the process removing functions we all use. Flagging bill in dispute is a FUNDAMENTAL function that all other bookkeeping software has as standard. We shouldn't have to beg for standard functionality, or pay for an add on!

In response to Stew Heckenberg (21 August) - I for one would not be willing to pay for this functionality as an add on since it has been a standard function of every accounting system I have used except Xero and it should be a standard part of Xero's package. You should not have to pay to add this kind of feature to an accounting package that others offer as part and parcel of their software.

We are coming up to our first year using Xero and OMG, its awful.

New owners forced us to move from Sage and there are so many basic functions I took for granted in sage that Xero does not have, being able to dispute sales & purchase invoices to name one. Xero seems to like you worker harder, not smarter.

I'm a developer and would be happy to add this feature by way of a Chrome extension if enough people were willing to pay for it.

Hi Kelly, "Credit Limits" does not work for service businesses it just adds more admin. Please match the same option of being able to "flag/marker" both invoices + bills in the case of an instalment plan or in dispute.
Maybe something as simple as making all the info red similar to how the due dates are highlighted red when overdue? It would be good to show on the dashboard to below the 'overdue' ones.

Currently for some customers I need to manually create statements due to the inability to place invoices on hold. So it also makes the 'Send Statements' function unusable.

I think this is critical, for both customers and suppliers, so that when raising payments we need to know if these invoices are disputed, otherwise they could be paid by mistake

The ability to hold purchase or sales invoices in the system would be great. We have a large client who needs to hold specific invoices as they are expecting a credit note but there is no functionality within Xero for this.

Once an invoice as started to be entered in Drafts putting it on hold till it is fully completed so it can't be approved till is finished

This is a really important feature for Accounts Payable when you are chasing up Credit Notes, valid insurances and awaiting approval.

Currently I have to leave all such invoices as drafts

To be perfectly honest, how can using Credit Limits work ? Just because one invoice is in dispute, does not necessarily mean that the client is not credit worthy .It appears to me that Xero are more interested in making invoices look pretty than providing meaningful functionality that can truly assist the operational side of financial management . I for one would like to understand why this is at least not on the "roadmap" ?

Basic accounting requirement - client needs to flag purchase invoice as "in Dispute" until goods / test documents checked / received and invoice value correct

You should really be able to flag a supplier invoice that is in dispute so that it does not get paid