Homepage - Simplify layout
The beta version of the new Xero layout. updated interface feels overly busy and cluttered, which makes navigation more difficult—particularly for clients who manage multiple bank accounts.
I believe users should have the choice to switch to the new layout when they’re ready, rather than being automatically transitioned.
Additionally, clients pay for Xero to streamline their financial management, not to have advertising pushed at them.
The current design detracts from the user experience and makes it harder to find and complete tasks efficiently.
Hi community, thank you for all the engagement and we can see the growing interest in improvements to help simplify your view of information on the new Homepage and navigate important information and insights with more ease.
Right now, our team have a few pieces of work underway intended to help with some of the pain points that have been raised here these include:
- More options for the sizing of widgets so you can reduce these frames and better position this information on your screen
- More customisation of information within a widget like being able to remove visuals
- Improving the experience of moving widgets when editing the homepage to make it more obvious when dragging and dropping them to different positions on the page
We’ve also roadmapped further changes for later this year, once everyone is on the new experience. I’ll share more updates as we progress.
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Jeremy Hardwick
commented
I hate the new home page version - it is way too complicated and unnecessary!
While I'm at it I also HATE your screaming advertising on the radio - Do better please! -
Meagan Cross
commented
This is just horrible. Its difficult to look at when you expect a dashboard to give you snapshots of your business position. Its unnecessarily complex and it would be great if people can just vote with selecting the old layout as an alternative ongoing. Surely you can see the analytics of people opting for the old dashboard
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Nigel Williamson
commented
Another Xero change for no apparent reason. It used to be simple - we had bank accounts on one side, and loan/credit cards on the other. Now for a standard screen size it has to be 3 blocks wide. Pffft. If you truly want to make it customisable, make it so it properly is.
- Edited by Community Manager to remove inappropriate language(Edited by admin) -
Karen Hughes
commented
JUST UGLY AND AWFUL is the only polite description I can offer. I only use a PC and I don't care about 're-sizing for all devices.'
PLEASE PUT IT BACK THE WAY IT WAS. PERMANENTLY.
The many minutes I have wasted this morning trying to 'fix' it has given me a migraine.
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Kei Onishi
commented
I think this new layout could work if there was a way to have empty card slots. That way the user could space things out and not have everything right next to each other. It's annoying how the cards reshuffle right next to each other when you remove a card
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Katie Walters
commented
The new homepage is extremely difficult to view. There is too much white on the page, we can't see where one widget ends an another begins.
Can we please have sections with different colours - for example bank accounts are highlighted green, accounts payable/receivable are blue - just so they are in different sections and are able to be viewed easily.
Current homepage is far too busy and white. -
Robyn Hitchcock
commented
Why don't you just change it back to how it was? Going by all the responses, it seems that no one likes the new layout or finds it helpful in any way. Maybe not try to fix something that isn't broken.
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Michalyn Collins
commented
I do not like the new version at all. It's very busy, and the and not easily navigated. It looks like a hot mess. I think we should have a choice. Not easy on the eyes.
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Craig Byron
commented
It appears a matter of time before they ruin the reconciliation screen layout, and that is going to be an absolute nightmare.
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Veronika (Cloud Savant) Weber
commented
I've been working on Xero for 11 years now. When I used to 'sell' Xero to potential clients - it was inevitably the simplicity that made them convert. Most of my clients are very unhappy with the changes and some have considered unsubscribing due to not having the option to revert back to the old layout. This was very unnecessary. Really very disappointed. And I may now lose clients because of it too.
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Jamie Heim
commented
I am not happy with the new layout at all. I use Xero for 9 companies and each company has multiple bank accounts. It's not easy to move them where I want. We can not move things around the way we want like you claim based on the sizes available. Also I do not like the the bar graphs that have a pop up when you cross over them. They get in the way. The drafts being at the bottom of the box are smaller and are not as easy to find/notice. Several of the companies I use it for will no longer allow me to switch back to the old system. Please allow us to continue with the old system. The only thing I'd change with the old is the blue bar across the top staying stationary as you scroll down. This would allow us to click the home button again easily and see what company we are in when we use it for multiple companies.
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Peter Burgess
commented
@Kelly Munro This new homepage update is such a huge step backwards. It really is very inferior to the previous layout - from a usability point in particular. You have received loads of feedback (many many comments below) on how bad this update is - it really should be possible for your users to choose the old layout while you work on improvements.
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Kelly Ross
commented
@ Kelly Munro I have observed this week that several of my clients’ accounts have been moved to the beta version without their consent and with no option to revert to the previous interface. This is unacceptable. Clients pay for their subscriptions and should retain control over when—if ever—they transition to a beta environment. Forcing this change removes their choice and disrupts their workflows. I am requesting that this issue be addressed urgently and that an option to revert be reinstated.
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Stephen Williams
commented
Well appreciate this. Didn't ask for the pretty, Cluttered mess every time I look at it. Don't need it, don't want it and would appreciate the option not to have that sh..t forced upon me. You have done this just so you can justify the next price rise, What are we Children? that it has to be colourful. considering I'm paying for this experience every month.. I m not a happy camper
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Charles Klvana
commented
So cluttered. How about slightly differnet colours/shades for each type. IE Bank vs AR vs AP vs invoice payments etc
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Wendy Evans
commented
Stop changing things, there was nothing wrong with the old layout. I sometimes feel you have to change things to keep your staff/designers employed.
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Jeff N
commented
Change for change's sake. The old dashboard had the bank accounts on the left, everything else on the right. Logical. Now you have to scroll down all the bank accounts to find anything else, and, as someone ele has noted, the bank accounts all look the same so now you have to "look" instead of "feel".
But having used Xero since 2011 I am accustomed to their completely out of touch attitude to what matters to their actual customer base. Did anyone ask for a new dashboard? I sincerely doubt it, but no doubt a bright spark has landed in Xero Product right out of uni, knowing absolutely nothing about running a business, but everything about trying to make an impression on their new boss.
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Agnieszka Jedrychowska
commented
My main compalints about a new dashboard:
1) Too Much Clutter: my eyes hurt when I look at Xero new dashboard.
2) Changing the look of the dashboard in January is just mean, it slows me down.
3) Common tasks require more time. -
Rhett Molitor
commented
Concur. Feels like too much going on and hard to see important info.
Also not a fan of the widgets moving depending on screen size. I put them in an order where I know where to look for what and then when I change browser window, they change order/location. Seems more helpful to keep where users put them.
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Kei Onishi
commented
The new dashboard looks good on the surface (full width page, sleek/modern looking cards. However it has zero visual hierarchy.
I have 11 bank accounts and all the cards on the screen look identical and so cluttered. There's no spacing or logical grouping of cards which makes it extremely hard to read.