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Purchase orders, bills & inventory: Bills

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Bills - Option to unapprove

Bills: unapprove option

Have the option to unapprove a bill so it can revert back to draft/awaiting approval rather than having to void a bill and re-enter it.

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Alicia Anderson shared this idea  ·   ·  Report…  ·  Admin →
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Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Hi team, thanks for staying engaged with us here. From your feedback our product teams clearly understand there are legitimate use cases and scenarios in which you’d like to be able to simply unapprove a bill.

While seemingly simple there is a bit of underlying work that needs to be done within Bills to enable us to build this functionality - As you’ll have experienced within the Bills list view - we’re in the process of uplifting the pages in Bills with updated technology that’ll unlock our ability to develop features like unapprove.

So, while it’s not in our roadmap atm, we’re tuned in here and will continue to assess how we may solve this as we plan our future roadmap. I’ll make sure to share any progress with everyone here.

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  • Jodie Hogan commented  ·   ·  Report

    voiding and reentering is such a tedious task. It is easy to accidently hit the "approve" butting instead of the "save" drop down button.

  • Hannelie Viljoen commented  ·   ·  Report

    This would be a massive improvement and cutting back on time spent to delete and start over

  • SUSAN LOTT commented  ·   ·  Report

    we have for internal control a procedure where a manager approves bills entered by the accounts clerk. The person approving does not necessarily check for correct date or coding, nor should they need to, their main task is to approve that it is a valid charge and okay to pay.
    If we pick up that an incorrect date has been entered on a multi-line bill, what a time consuming process to have to delete it and re-enter all the lines!
    We need to be able to reverse the approval, edit the incorrect data, and re-submit for approval.

  • Leah Watson commented  ·   ·  Report

    If the payment hasnt been allocated, you should be able to revert a bill from approved back to draft. Its 2023 after all. Come on Xero.

  • James Booth commented  ·   ·  Report

    How can this possibly not be an existing function?!

  • Maureen Capplis commented  ·   ·  Report

    This is a critical need!!!!!. Almost every organization has at least one person who is given authority to approve invoices but they are dangerous. Undoing an bill approved in error is currently heinously complicated.

  • Christine Hall commented  ·   ·  Report

    Come on XERO get your act together. This is embarrassing..... sort it.

  • David Haynes commented  ·   ·  Report

    Ludicrous, I mean ludicrous, that this has taken so long to even apparently be acknowledged. Where is the customer consideration in your development priorities? Nowhere

  • Alison Walker commented  ·   ·  Report

    This has been requested over & over in the years that I've been using Xero, it may seem like a small issue to you developers but it really isn't to us end users. There are many reasons why an approved invoice may need to be unapproved and deleting it and starting again (all be it by copying the original posting first) is not an acceptable answer.

  • kay Smith commented  ·   ·  Report

    whilst there maybe work arounds to this problem , they are very time consuming which is not efficient. Everyone makes mistakes, but there should be a quick easy remedy to rectify this problem.

  • Lesleigh Richardson commented  ·   ·  Report

    Unfortunately when you do approve accidently there is a work around which is to copy the Approved bill, download any attachment on it and create a new one (using the copy) adding the attachment. You then need to go back to the approved bill and VOID it. Not great but easier if you have a lot of information in the description.

  • Lynette Duncan commented  ·   ·  Report

    Very useful option to do this. So often I have accidentally clicked on Approve, when I shouldn't have. No way of going back.

  • Steve McKenna commented  ·   ·  Report

    Bills and Invoices both. I can't believe this doesn't exist.

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