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  1. 6 votes

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    Hi community, appreciate the desire for more formatting in new Workpapers and this is something our product team would like to explore more but with a few other items in the pipeline atm isn't road mapped just yet.

    We'll continue to gauge the interest in this idea and as soon as there are updates I'll share with you all, here.


    Bao Lam supported this idea  · 
  2. 10 votes

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    Hi team, we appreciate your feedback as you get stuck in to trying our our new Workpapers. Our team have been monitoring feedback closely and I'd like to share that we're in the process of developing a GST Workpaper in our new solution. We'll be back to share once it's released. 😊

    Bao Lam supported this idea  · 
  3. 95 votes

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    Bao Lam supported this idea  · 
  4. 10 votes

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    Hi 👋 thanks for continued feedback on the New Workpapers. This particular idea has been moved to Gaining Support, which will allow others to vote and comment! We will be keeping a close eye on the Ideas coming through and will update here if there are any changes. Again we appreciate each and everyone who has participated and added their feedback.🙂

    Bao Lam supported this idea  · 
  5. 11 votes

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    Appreciate the feedback on our new Workpapers here, team. Our product team are tracking the feedback for improvements closely and I'll share if there are any updates.

    For now, we'll continue to see the attention this idea builds.

    Bao Lam supported this idea  · 
  6. 12 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Bao Lam supported this idea  · 
  7. 12 votes

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    Thanks for the feedback about our new Workpapers solution! We have a close eye on this feedback as the team continue to develop this product.

    We'll keep an eye on the interest for this here, and I'll be sure to share if there is any progress.

    Bao Lam supported this idea  · 
  8. 25 votes

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    Bao Lam supported this idea  · 
  9. 15 votes

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    Hi team, appreciate the interest in links and hotlinks for workpapers. This idea has been split from the original so that we can track interest in hotlinks specifically through this idea and share any updates.

    This is currently a feature that our product team are considering and we will move the idea to In discovery. We will share any further news of this, here.

    Bao Lam supported this idea  · 
  10. 17 votes

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    Bao Lam supported this idea  · 
  11. 27 votes

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    Hi team, we wanted to return to share that this is something our team are picking up for closer consideration. For now we'll move to In discovery and I'll keep you informed of any news, here. 😊

    Bao Lam supported this idea  · 
  12. 6 votes

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    Hey team, we began releasing updates to expense notification which included the change mentioned in my last update here. However, with some of the other changes that were bundled with this one we quickly found that there were some customers receiving many more notifications than before.

    Unfortunately we've needed to turn this off and will look longer term and how we can develop controls for notification preferences.

    For the time being I'm going to move this back to Accepted and when we can bring more attention and resource to developing controls for notifications we'll share an update with you all.

    Bao Lam supported this idea  · 
  13. 23 votes

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    Hi community, returning to share an update on the work we had done here - Though our product team started releasing updates to the notifications we quickly found that this meant some users began receiving a lot more notifications, and we've made the tough decision to switch these back off.

    In time our team would like to create controls so users can set notification preferences. However, this will require considerable work and not something we commit to right now.

    We're going to shift the idea back to Accepted and soon as we can pick this up again I'll make sure to share an update here.

    Bao Lam supported this idea  · 
  14. 66 votes

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    Hi team, thank you for your support and ongoing engagement in this idea. We understand the benefits some customers would find in being able to add notes or a free text field to invoices so you can add additional detail for your customers.

    Being open, this isn't something we have in our roadmap atm, but will continue to consider for future enhancements.

    For the time being, a couple of options that may be useful;

    • Using only the description field of a line item to add additional details
    • For more static messaging you could add the details to the payment advice of a standard template, or
    • Add static text with an advanced template editing the template with DOCX

    We appreciate this is not the complete solution and will continue to keep a close watch on this idea and share if there are any updates, here.

    Bao Lam supported this idea  · 
  15. 88 votes

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    Hi everyone, we appreciate your detailed feedback on how default tracking options for inventory items would improve your use of Xero. Atm, it’s possible to set default tracking on a Contact, however do understand why this isn’t suitable for all of you.

    At this stage there’s no set plans to develop tracking in Xero inventory.

    This is something we may consider in the longer term and we’ll continue to monitor votes and your feedback. We’ll update here if there’s any progress.

    Bao Lam supported this idea  · 
  16. 139 votes

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    Hi team, we appreciate and thank everyone for feedback. While we began a roll-out for the notification changes mentioned in my last update, as shared in some of the recent comments this resulted in a fair amount of noise for some customers inbox.

    We've made the decision to turn off the recent notifications changes.

    We'd like to provide more controls around this so users can set a preference, however this does require a fair amount of work and not something we're able to do right now.

    Please know we have keen eyes on this idea and when we're in a position to progress this again I'll share news with you all here. Thanks

    Bao Lam supported this idea  · 
  17. 163 votes

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    Hi everyone, thanks for your contributions to this idea. We appreciate your feedback about the challenges in ensuring all billable costs are recovered, and your desire for an improved experience.

    As noted by others in the idea, there are some features that will give some visibility of billable expenses at present.

    Understanding the value more visibility of unassigned bills would have for customers, this is something we’ll continue to review in future planning but isn’t in the current roadmap. We'll be sure to update you all if this gets picked up.

    Bao Lam supported this idea  · 
  18. 286 votes

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    Hi everyone, we appreciate the number of users that'd like to see more mechanisms to assign and control who approves specific employee's claims.

    Our product teams have a close eye on this idea, and while this feature is not in the roadmap atm, they'll keep reviewing this as they continue to plan and prioritise work for Expenses. So, if there us any shift in status we'll share an update to keep you all informed on the idea, here.

    Bao Lam supported this idea  · 
  19. 392 votes

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    Bao Lam supported this idea  · 
  20. 417 votes

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    Hey community, we want to acknowledge all the feedback you’ve provided on this idea. We know from your comments here and through other channels that taking deposits or partial payments on invoices is a crucial part of the workflow for many businesses, whether it's to cover initial costs or to confirm a new project.

    In terms of current options, within Xero there is the ability to create prepayments. Alternatively there are some third-party apps that serve these needs, too.

    However, we do want to share that our product team is actively working on a solution that'll allow you to request and accept deposit payments.

    While we can't give specifics on a timeline as yet, please know that this is a priority for us. We're grateful for the detailed feedback you've provided so far, which has been invaluable in getting us to this point.

    We’ll be sure to keep you updated…

    Bao Lam supported this idea  ·