User Role - Restrict access to specific Settings
Ability to customise user roles to restrict some access in Xero.
Purpose: Some staff should only have limited access in Xero.
Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct surveys or questionnaires.
✍️ If this is something you’d be interested in taking a part of please fill in our short form here.
Though we won’t be able to invite everyone into every stage, our research team will be in touch with many of you over the coming months.
We will be back to share on the outcomes of our research and any progress around development of roles in Xero.
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Paul Howlett commented
This is in XPM, but the ability to add/edit Relationships without the need to give full edit access to the entire client details.
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Brendan Watt commented
need to rectify the issue of not being able staff to perform their jobs without giving tehm access to full bank details
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Maria McAdam commented
Need to be able to distribute tasks to staff without them accessing bank data!
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Simone Nelson commented
We have people at different levels using xero. The limited range of access to pick from means, they either have to too much information or not enough depending on the level you pick. In usual Xero style they will either ignore this request, or tell us to suck it up as this is how it is going to be.
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Timea Hoskins commented
This is so important, sometimes you have users who can perform actions in general but should not see sensitive data. For example Directors payroll info and expenses should only be visible to appropriate staff, however other staff may routinely perform payroll functions for non-director employees.
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Jon Simcox commented
They don't read this, its just a way of getting you of their backs
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Catherine Hicks commented
Need this!
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Bianca Davitt commented
Definitely need this! Our company cannot use the xero quoting system, because otherwise our sales people have access to all sorts of things that they should not be able to see/do.
So we currently use a WORD template / PDFs for creating quotes, then once an order comes in, I have to manually duplicate it into Xero. Wastes time for both me and the sales people.
Sales people should have access to raise quotes only.
Finance people will then raise/edit/delete the invoices etc.So simple. Why is this still not possible?!?!?
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Wendy Toh commented
this is important.
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Gemma Papp commented
Perhaps we should create a petition for this and send it directly to Xero because its such a fundamental part of any IT system, especially when handling sensitive business data. Surely they must understand that it will retain customers and attract more if they get this permissions issue sorted! Changing the user interface to make it look nicer isn't going to cut it!!
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Lorraine Carvalho commented
I would like a user who currently has access to quotes and invoices to be able to access the products and services module as well. Because she cant access this she has to manually type out the quotes!!
This lady has an encyclopaedic knowledge of all our products but she cant enter details onto Xero - bonkers. -
Cindy Rahal commented
I have hired staff to take care of reconciliation and general book-keeping. I really don't want them to have access to the company bank account balance. This is ludicrous. Seriously considering changing to a different system unless xero fixes this.
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Salim Sukari commented
If you hire overseas staff to perform specific duties, then it is very important that they have their access restricted to certain functions.
The Draft user role does not allow them to work as part of a team, as they can only see draft repeating bills they create. Repeating draft bills can be worked on from anyone for submissions and approval.
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Charles Baker commented
Would like the ability to restrict user access to viewing bank account balances via bank accounts tab or dashboard. Not all users need access to this information. Draft user role is too limited for practicality.
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Lori Grogan commented
So this was suggested in 2014 and nothing done?
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Lawrence Stanley commented
How much would it cost to get this feature added?
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Christine Vaughan commented
Just ability to upload files both in Xero and through the app would be really useful
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Brendan Watt commented
would enable the option of staff being able to adjust an invoice that has had a payment against it but not access to all bank accounts...
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Brandy Wilde commented
I find this the biggest struggle I have with Xero. I would like to be able to restrict my staff from seeing our banking information, but still give them access to some reports. It makes it really difficult to keep them busy enough and so much falls on my shoulders.
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Olivia Potter commented
This feature would be a great help, especially to restrict certain reports that users can see, in particular for those who work in sales ledger or purchase ledger but should not be able to access other financial reports such as P&L.