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  1. 44 votes

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    Hi community 👋

    Thanks for sharing and supporting this idea - while I don't have an update specific to this idea, I thought you might be interested in the following:

    Our AU Payroll team are testing some changes to Payroll reconciliation. The idea to create an AU payroll reporting pack is highly associated with payroll reconciliation and we feel that voters here would also have an interest in payroll reconciliation. They would love to hear from you!

    They’re aiming to conduct some 1 on 1 interviews between 6 Feb - 16 Feb 2024, the interviews will last 45 minutes.

    The purpose of the session: Participants will be asked to help with testing a prototype concept designed to enhance the AU payroll reconciliation process.

    They aim to discover:

    • Whether this conceptual solution meets your specific Payroll needs, and if it adds value to your Payroll reconciliation process?
    • Whether this conceptual solution…
    Paolo Coniglio supported this idea  · 
  2. 10 votes

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    Paolo Coniglio supported this idea  · 
  3. 3 votes

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    Paolo Coniglio supported this idea  · 
  4. 42 votes

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    Paolo Coniglio supported this idea  · 
  5. 406 votes

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    Hi everyone! It's been great to see the appetite from many of our community here, eager to get your hands on Pay now for statements. 😊

    We wanted to pop back in to confirm that this form is now closed. If you were eligible for the early release, you'll be notified in Xero from 19 August when roll out commences.

    Don't worry if you didn't quite make it into this first pool, we'll be widening the drop of this great new feature over the next few weeks.

    I'll keep you looped in on further updates here.

    Paolo Coniglio supported this idea  · 
  6. 432 votes

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    Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
    We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…

    Paolo Coniglio supported this idea  · 
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    Paolo Coniglio commented  · 

    This is an interesting one for me. In 2018 Xero launched a whole new navigation bar that in all honesty took me ages to get used to. The available options on the drop-down menus made little logical sense, especially compared to the old navigation.

    It took so long for me to remember where the various options had been moved. When we asked why this change was made, we were told it was to designed to help Xero building a more robust user experience.

    That was never delivered. Now Xero is changing both the Dashboard and the navigation bar AGAIN and it's almost going back to the old options (which made so much more sense).

    So after shuffling the position of commands multiple times (making it so much harder for consultants to train and maintain their training resources), are we finally going to get a better user management experience?

    This is another one of those features requests that has been on the cards for years with little to no progress. With Xero's integration growing more and more making it suitable for larger businesses, a better user management experience is becoming a must to preserve access to Financial Information.

    I have so many clients that have lower level clerks going through the bank feeds to fetch documents but they don't want these clerks to see for example the bank account balance or they want to be able to pick and choose which bank accounts these employees should interact with. That seems perfectly logical to me

  7. 929 votes

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    Hi community, thanks for the strong support in being able to attach files within Xero Payroll, both for employee records and pay runs. We really appreciate you sharing the value and efficiency this could create for you when working with Xero. It's evident that being able to store important documents like licenses, sick notes, and onboarding papers directly in Xero would remove the need for external storing systems or manual processes.

    We acknowledge it's not the end goal but wanted to highlight the use of apps, as some have shared like Dext, to help bridge this gap in the meantime.

    I want to assure you that enabling attachments in payroll is part of our long-term intentions. However, to deliver this functionality effectively and reliably, we first need to develop some foundational elements within our payroll platform.

    We understand your frustration with the timeline and the limited updates, and we're…

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    Paolo Coniglio commented  · 

    Megan Clark and Judy Moore

    Whilst I agree with the fact that this functionality should be available what's probably important for people to know is that the reason the functionality is available in other areas of Xero and not in Payroll is due to the fact that Xero Payroll is actually not Xero. It is a completely separate platform that is embedded in Xero.

    Xero purchased the Payroll solution after. In the first year of Xero existence, it did not have payroll. When the solution was purchased the functionality was never there.

    Paolo Coniglio supported this idea  · 
  8. 3 votes

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    Paolo Coniglio supported this idea  · 
  9. 13 votes

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    Paolo Coniglio supported this idea  · 
  10. 30 votes

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    Paolo Coniglio supported this idea  · 
  11. 12 votes

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    Paolo Coniglio supported this idea  · 
  12. 37 votes

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    Paolo Coniglio supported this idea  · 
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    Paolo Coniglio commented  · 

    This is particularly important for bookkeepers. We DO NOT WANT our email address shared to our clients' employees' and yet that happens whenever we send them payslips!

  13. 20 votes

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    Paolo Coniglio commented  · 

    I would love this to happen!

    Paolo Coniglio supported this idea  · 
  14. 656 votes

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    Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.

    Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.

    While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.

    Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on. 

    We do regularly review all ideas here, and your input is vital. We'll…

    Paolo Coniglio supported this idea  · 
  15. 31 votes

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    Paolo Coniglio commented  · 

    I would love this report feature we have to create a summary and detailed version for every report
    It would be so much easier and transparent for clients to have one version where they can expand any areas that has been grouped
    On a side note MYOB AR Web has this feature

    Paolo Coniglio supported this idea  · 
  16. 723 votes

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    Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.

    We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.

    Paolo Coniglio supported this idea  · 
  17. 567 votes

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    Hey everyone 👋thanks so much for your ongoing feedback and commitment to supporting this idea.

    We understand the need for a straightforward process to download all payslips at once, particularly for WorkCover claims or employee requests where multiple payslips are required. We’re excited to let you know that our product team is now actively working on a solution to allow bulk downloading of payslips.

    In the meantime, you can use the Payroll Activity Details report to get a detailed breakdown of each payslip. It's also worth noting that employees can access and download their own payslips directly through the Xero Me portal.

    We'll keep you updated on our progress right here. 🙂

    Paolo Coniglio supported this idea  · 
  18. 29 votes

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    Paolo Coniglio supported this idea  · 
  19. 509 votes

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    Hi team, we're pleased to share that we've released some more features, enabling more users to pay suppliers without logging into your bank!

    For our UK customers we've made paying overseas suppliers easier with international bill payments.

    Using open banking, you can now securely send money to 180+ countries including Europe (EUR), America (USD) and Australia (AUD). So you don't have to juggle multiple platforms or hidden fees. Whether you're paying a single bill or multiple bills at once, authorise payments prepared by your team and easily track which suppliers have been paid.

    We've also launched bill payments in Xero for customers in the US, powered by BILL.

    You can make simple, secure payments directly from Xero. You'll be able to authorize payments prepared by your team, and easily track which vendors have been paid. Plus, gain access to millions of vendors over the BILLTM network, and vendors…

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    Paolo Coniglio commented  · 

    This was originally announced at Xerocon 2017 but it was canned as the banks didn’t want to open the integration

    Paolo Coniglio supported this idea  · 
  20. 1,287 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

    Paolo Coniglio supported this idea  · 
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