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Users & setup

Customer ideas for converting to Xero, navigation and organisation set up

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Users & setup

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320 results found

  1. Requesting a feature that auto-populates client info in XPM via a secure link that we can send to the client, allowing admin team approval, enhancing privacy for sensitive data like TFNs, and reducing form completion errors

    4 votes

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    3 comments  ·  Login  ·  Admin →
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    Hi team, we appreciate your involvement in Xero Product Ideas and letting us know the value of this idea for you. While it's not something we have direct work for atm, we'd like to get a good sense of the interest by continue to track through the community here. We'll update if there's any news. Thanks

  2. There seems to be a lot of white space on each page. An accounting system really needs to show concise, compact, neat lines so it is easy to compare figures without having to scroll up and down all the time. I feel that Xero is more interested in the look of the screen, when really the information is the most important part of an accounting system.

    The important information seems to start half way down the screen!

    11 votes

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    10 comments  ·  Navigation  ·  Admin →
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    Hi Karen, appreciate you shared this feedback sometime ago. Looping back to better understand your idea here - Is there a specific part of Xero you find shows too much white space?

    This will help when sharing your feedback with our product teams internally.

  3. Set the demo company as the first company seen on log-in, or be able to set which one you want to see.

    I often use my laptop when speaking with clients and for a split second after logging-in I am on another clients business dashboard until I can grab the mouse and change it to their business. I don't think this is good business practice.

    19 votes

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    2 comments  ·  Login  ·  Admin →
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  4. It would be great if it were to be possible to apply accounting periods Period 1 , Period 2 etc even if these fall into the calendar months or fall into 4/4/5 week pattern . It would make looking at transaction reports in a pivot far easier , it would avoid having to save data , fix it with additional columns and then review constantly . This would be a game changer . All companies work to months calendar or something else yet Xero doesn't have this functionality which is crucial to analysing data and preparing month end .

    13 votes

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     ·  2 comments  ·  Navigation  ·  Admin →
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  5. Being able to customize each user role is quite important as every person in every company does something different. Giving them access to systems they shouldn't have because the User Role they need to do their job allows them access to these other areas is a security risk in general.

    Putting in Custom Roles will also allow companies to adjust the Users to their Company Policies for controls.

    This is the main reason I am posting this, as we are soon bringing on a new junior accountant where I will need to give them "approval" rights for Invoicing and a…

    78 votes

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    Appreciate the idea here - Being transparent, developing granular permissions or roles for every feature and action throughout Xero is not in our plans. 


    Understanding more of the permission sets majority of users need, will help understand where the biggest impact could be made. 

    I've slightly adjusted the title to suit the needs of the role you mentioned. We'll get a sense of others that'd like this too. 

  6. Please add the ability to dismiss/hide the setup guide without the need to have clicked through and used all options in the guide. Some do not apply to my organization and so there is no way to get the blue setup guide button to disappear and it gets in the way of other things on the screen.

    11 votes

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     ·  7 comments  ·  Navigation  ·  Admin →
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  7. It would be great if it is possible to make a contact private in order to limited the users who has access to a contact, especially when the contact contains private information that should not be accessible by all users.

    113 votes

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  8. Once a user is deleted it would be helpful to have a list of deleted users, where you can then restore from if needed.

    3 votes

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  9. I would love for the Watched Accounts box from the website dashboard to show up on my phone app dashboard. Sometimes I just need to see a bank balance or expense balance while traveling. Currently have to go to online website to see those watched accounts on my dashboard. Would be super cool to have them on phone app dashboard as well.

    16 votes

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     ·  7 comments  ·  Navigation  ·  Admin →
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  10. Please can you add support for Yubikeys, the development webpage is here:

    https://developers.yubico.com/

    68 votes

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    29 comments  ·  Login  ·  Admin →
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    Thanks for sharing with us here, everyone. We appreciate why you'd like simpler methods to improve efficiency when logging in to use Xero. 

    Our product team have started some work to enable logging into Xero using passkeys. As mentioned in some of your comments, this'll support Yubikeys by default.

    For now, we'll move this idea to Under review and I'll come back to keep you updated on the latest news for this feature.

  11. Even though the above feature in XERO has great potential for add on value services to clients, example, 90 days cash flow projections, I am very surprised that no one asked, why cant we produce a report in PDF or Excel??? Isn't this an essential part of a report?

    83 votes

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    42 comments  ·  Export  ·  Admin →
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    Thank you all for your engagement with this idea to enable export options for the Short-Term Cash Flow projection in Xero Analytics Plus. We recognise that the STCF report is a useful tool for many of you and that exporting would allow you to share this report which is important in a number of different scenarios.

    It is worth noting that for users accessing Xero Analytics powered by Syft, the cash flow report can be exported in a variety of formats. If you haven’t checked this out yet, you can find more information here - Xero Analytics powered by Syft

    After carefully reviewing the current development roadmap, we have determined that this request will not be addressed in the immediate future. Therefore, we are changing the status of this idea to Not in the pipeline. However, the idea will remain open for votes so we can continue to monitor community…

  12. Please provide a privacy button on dashboard that can be toggled on / off

    Quickbooks does this, why can’t Xero?

    1 vote

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    0 comments  ·  Navigation  ·  Admin →
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    Hi Dominique, thanks again for your feedback here. Out of interest as it'll be useful detail to our product teams. What sort of information would you like to be made private if this feature was enabled, yet allow you to continue to work efficiently in your organisation.

    Being open this isn't something we have plans for developing at this time but any added information does help when the team are reviewing ideas from these forums in their planning.

  13. The mobile app currently does not ask you to confirm your password when you setup a pin for your account. If you were to miss-enter your pin, which is easy to do, you essentially immediately lock yourself out of your account. The system should ask for a pin, then ask you to confirm the pin before finalising it, allowing you to go back a step if you enter in the wrong pin.

    3 votes

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  14. To have notes in the Xero Dashboard.

    Purpose: Users within the Xero org can leave the notes and easily remind one another.

    167 votes

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     ·  47 comments  ·  Navigation  ·  Admin →
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  15. Allow Xero users permission to authorise employee timesheets. At the moment only the payroll administrator or specific employee has the ability to do this. Payroll permissions under settings/users should be expanded to be more granular, with an option to allow users permission to authorise timesheets. Alternatively, under the employee details in Payroll, an option to select authorised Xero users whom may sign off timesheets for that user.

    53 votes

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    Hi everyone, thanks for your feedback on the ability for employees to approve timesheets.

    Payroll is definitely an area we know needs more permission controls. This is something our product teams are beginning to explore and do deeper research of.

    We'll keep you updated as our team progresses through the discovery work.

  16. Ability to use other languages (apart from english) in Xero.

    Purpose: To make Xero can be more user friendly to people who speak and use other languages.

    135 votes

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     ·  71 comments  ·  Navigation  ·  Admin →
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  17. It would be good to have the ability to add a customer watchlist to the dashboard so that businesses can see when customers have overdue invoices or reached their credit limits so credit credit control can be improved. I personally don't like the email reminders as that doesn't work for our business model so I feel like a watchlist on the dashboard would be good.

    5 votes

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     ·  0 comments  ·  Navigation  ·  Admin →
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  18. With the recent changes to MFA dropping the remember devices from 30 days to 24 hours, the MFA prompt is now far more often (which is of course more secure) however it does slow down login.

    Could you please look at updating the MFA configuration to allow push notifications to the mobile authentication app, or better still the number match, which is far more secure. Examples from Microsoft is below, but the priciple would apply in most major platforms.

    https://learn.microsoft.com/en-us/azure/active-directory/authentication/how-to-mfa-number-match

    This would improve the user experiance over the token, but also improve the security overall.

    Thanks
    Dave

    31 votes

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    11 comments  ·  Login  ·  Admin →
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  19. Xero currently fails the Web Content Accessibility Guidelines (WCAG). This means that people with accessibility needs are locked out of being able to use Xero effectively.

    https://www.w3.org/WAI/WCAG21/quickref/

    A quick scroll through shows that Xero fails a number of criteria, such as:
    - 2.1 Keyboard Accessible (for example, on the new bills page, tabbing through the page includes tabbing through the search bar, and when you tab through the date fields this causes today's date to be included as a filter, which cannot be immediately undone using the keyboard without tabbing through to another field)
    - 2.4.7 Focus visible (if you…

    4 votes

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  20. Please adjust the Leave Authorisers in Xero Me to be the employees in the business with Payroll Admin &/or the Authority to Approve Leave.
    Currently all user with PAyroll Admin are available for selection - which includes ALL advisors.
    As an accountant - we are having to revoke our access to a client's payroll to ensure that the staff in the client's business cannot select the accountant's staff members to approve their leave.

    35 votes

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