Enter your idea

Agreed, We have been asking for the same basic functionality since I joined in 2016 and all we get is higher prices for things we don't want, like the new invoicing. I refuse to use it, it is dreadful, definitely not an improvement and certainly not worth the increase in price.

To be honest these suggestions on this board are a total waste of time - Xero really don't seem to take any notice of what their users actually WANT. As Alison a said about the new invoicing it is awful - really not sure what users Xero are using for testing - if any!

Add to this - the "improvements" that Xero HAS made to its' product that make it less user friendly. Check out the new invoicing - looks like something out of the dark ages, and takes twice as many mouse clicks to achieve the result you require. Improvements? I don't think so.

The lack of this basic functionality is beyond time consuming and aggravating. One of many things that makes it seem like Xero doesn't care about its customers, or about improving its product, and makes me consider moving to a different platform which would be no minor undertaking for us.

I get Xero popping up on my news feed on facebook and often comment on there about the ever growing list of limitations in Xero! And such basic stuff ..... This, no customer payment days report, no supplier statements, no supplier credit limits, inability to flag invoices as in dispute / do not pay ...... The list goes on ..... And Xero dont respond on these boards, never seem to progress any of these "ideas" (that are basic accounting software requirements to me!) I question why we continue to use this software ......

I have sent this to the Country Manager of USA. Hopefully this might get some traction

Perhaps we all need to post on social media since we're being ignored in here?!

We have been asking for this since I started using Xero in 2017, when is this basic accounting feature going to be implemented?

Agreed! ASAP please.

Agreed

It is often that a credit note will apply to an invoice from a previous month and has already been paid. So the credit is then applied to an unrelated invoice to make the payment work.

This really stuffs up any remittance sent to the supplier.

Xero, when are you actually going to take notice of this!! It's so frustrating that you don't seem to be doing anything about it even after one of your subscribers has spoken in detail and explained the issues to one of your developers a few months back!

Agreed.

Totally agree with this. It would be a game changer and save so much time each month when the supplier statements come in and need to be reconciled.

This is so necessary!

I agree. We often have to refund in bulk after annual reconciliations are performed and currently have to process refunds individually. We would love to have the ability to create a refund batch from sales credit notes in future.

This improvement is critical to accurate processing of accounts payable transactions from entry of supplier invoices and credit notes through to payment to the supplier, when the net position of all transactions for a supplier is positive ie payable. Invoices and credit notes must be able to be selected for a net batch payment without any further action by the user. Failure to incorporate this capability into Xero is likely to breach standard accounting practices in NZ.

I record the overpayment to a suspense account (set up as a bank account to receive and pay from), then create a bill in the supplier's name for the amount of the refund which is allocated to the suspense account. The refund (now as a bill) can be selected and paid in a batch.

I agreed

Building company with huge number of invoices from certain suppliers and unfortunately cant include Credit notes in batch payment instead need to manually apply them to invoices.