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  1. 889 votes

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    Hi everyone, our product teams are continuously reviewing and reprioritising their roadmaps for future work and although we don’t have any plans to change the credit application process this year, this is something we will investigate more closely in 2026.

    As we begin to explore work for enabling credit notes in the bill payments flow, we’ll reach out for input to help us shape the design and approach so we cater for the widest possible requirements. Thank you all, and we’ll be back to share when exploration starts.

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    Sean Huxley commented  · 

    This is the second highest voted idea when selecting all ideas, yet it is still not available since it was raised three years ago.

    It would be useful to get a response to where Xero is on this and why Xero thinks the current method is in anyway a good idea

    Sean Huxley supported this idea  · 
  2. 25 votes

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    Hey all, thanks for sharing your feedback on having reimbursements show on the Gross to Net report. Currently this report only captures taxable income.

    It’s been a little while since this idea was raised and we can see it's been steadily gaining support.

    To help this idea gain traction, please share it with colleagues so they can vote for it too. The comment section is also open for all members to share how this feature would improve their Xero experience.

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    Sean Huxley commented  · 

    An other comment from me, how can Xero not see why this is important.

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    Sean Huxley commented  · 

    I produced the gross to net for a client who's just moved to Xero payroll. I assumed the report includes expenses, who wouldn't!

    This needs correcting.

    Sean Huxley supported this idea  · 
  3. 88 votes

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    Hi there, as part of our ongoing review process, we’re in the process of updating our idea statuses to better track Xero Product Ideas.

    We’ve taken another look at this idea. Whilst we can see the value for payroll administrators to be able to view the payslip in PDF from within the Employee’s record, this update doesn’t currently fit into our product team’s road map. We’ll move this idea to a status of Accepted and will continue to review this in future planning.

    Sean Huxley supported this idea  · 
  4. 182 votes

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    Hi community, thanks for your interest in this idea. Just wanted to pop in here to share, for those who aren't already aware, that you can export the Receivable Invoice Summary report. The report has a 'Last Payment Date' column that you can add to it which is useful for finding customers who habitually pay late so that you can take appropriate action.

    To be transparent, building a feature to show the average days to pay by customer isn't on our roadmap at this time, but we'll be sure to update this idea if that changes in future.

    Sean Huxley supported this idea  · 
  5. 66 votes

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    Hi team, we've just launched passkeys to our first group of users. From this week, Xero Me app users who haven't set up MFA yet will be able to use passkeys to log into Xero. Next, we'll be progressively rolling this out to more users over the coming months. We look forward to and welcome your feedback here. As we have more news on the rollout I'll share with you on this idea.

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    Sean Huxley commented  · 

    Is this still under review or is the product team working on it. 4 months is a long time!

    Sean Huxley supported this idea  · 
  6. 544 votes

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    Hi team, appreciate wanting an update - I'm pleased to share the beta went well and we've now launched international bill payments for our UK customers, making it easier to pay overseas suppliers.

    Using open banking, UK businesses can now securely send money to 180+ countries including Europe (EUR), America (USD) and Australia (AUD). So you don't have to juggle multiple platforms or hidden fees. Whether you're paying a single bill or multiple bills at once, you can authorise payments prepared by your team and easily track which suppliers have been paid.

    We’re committed to new ways to expand our bill payments feature for small businesses and their advisors in other regions by leveraging new technologies, where available. I'll keep you updated of any further developments for this, here.

    Sean Huxley supported this idea  · 
  7. 22 votes

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    Rounding back on the idea here it sounds like using non tracked inventory could be a solution. 

    In Products and services you can add items and enter a Purchase price and a Sales price for the same item. 

    This means you can add the marked up price for Sales and when you select the item in Quotes or Invoices this price will be reflected for the line item.

    Alternatively, you could add a discount to lines of your invoice if there is a general amount or % by which you would mark up items. 

    Keen to hear your feedback for these options. 

    Sean Huxley supported this idea  · 
  8. 163 votes

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    Hi everyone, thanks for your interests and sharing on the idea here. Being totally open, we don't have plans in the near term for any change that'd solve for the idea here. This may be something we consider down the line and will keep the idea here open to continue monitoring.

    For the time being, we wanted to share a way you can remove links from the customer statement using a custom branding theme that you'd apply when sending a statement.

    Once the new branding theme is created, you can select it when printing or sending the customer statement, and the invoice link will be removed.

    Sean Huxley supported this idea  · 
  9. 10 votes

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    Sean Huxley supported this idea  · 
  10. 148 votes

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    Sean Huxley supported this idea  · 
  11. 1,230 votes

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    Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.

    We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.

    In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:

    • Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
    • Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
    • Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
    Sean Huxley supported this idea  · 
  12. 128 votes

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    Hi everyone, thanks for all of your engagement with this idea. We appreciate you taking the time to share your thoughts on being able to claim previous year's employment allowances in Xero.

    We understand this would save time and provide a more complete payroll solution.

    As noted by others in this thread, the current workaround is to process prior year claims using HMRC's Basic PAYE Tools.

    We've reviewed our upcoming development roadmap, and at this time building the functionality to process prior year Employment Allowance claims is not in our immediate pipeline.

    We will keep this idea under consideration for future development, and should our plans change, we will provide an update here.

    Sean Huxley supported this idea  · 
  13. 202 votes

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    under review  ·  Dana A responded

    Thanks for your input here, everyone. Our team is currently looking into adding a document merge feature into their roadmap. However, no dates are planned for when this will be implemented. 

    That said, we’ll move the status of the idea into ‘Under review’, so please continue to add your vote and give us your comment on how this feature can improve your workflow. 

    For now, you can merge your documents outside Hubdoc, then upload/email it into Hubdoc. Feel free to also share some options here on how you merge the documents before you put it into Hubdoc.

    Sean Huxley supported this idea  · 
  14. 300 votes

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    under review  ·  Dana A responded

    Hello everyone, we want to let you know that we’ve recently released the ability to convert PDF bank statements into pre-formatted CSV files in Xero (Read more on our blog for more information).

    Currently, this feature is only available in the US and Canada. We know this tool will also be valuable to other regions and we'll be sure to update you with any new information about it becoming available globally.

    For now, we’ll move the status of this idea to ‘Under review’. So keep voting and give us your input on how this feature can benefit your workflow!

    Sean Huxley supported this idea  · 
  15. 738 votes

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    Thanks to everyone that’s shared interest in being able to write-off invoices or bills as a bad debt. We understand how a direct feature would enhance your use of Xero and flows when trading.

    As shared in our last update, while not a one-click solution we appreciate the needs expressed for being able to record bad debts right now, and have a Xero Central article that provides a way of currently accommodating this in Xero today.

    There are also other options that have been shared by members in this conversation that some may want to explore.

    We want to be open that specific bad debts functionality isn’t planned for invoices or bills at this time, but we understand the needs here and it’ll continue to remain high on our team’s radar when reviewing and prioritising their roadmap.

    With differing product teams and needs for this functionality within invoices and bills…

    Sean Huxley supported this idea  · 
  16. 236 votes

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    Hey community, we understand an option to import Projects is something everyone that's voted on this idea would find valuable, and that this could speed up your workflow and improve accuracy when managing a high volume of projects or migrating from another system.

    While not a solve for all aspects of a project, within the bills side of things we released the ability to upload bills that might reduce the time taken in manually entering data for project related bills, now.

    Being open and honest, we don't have any plans for enabling the import of projects to Xero. We know this isn't the update you're hoping for here, but want to give clear expectation so you can make the best decision for your business.

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    Sean Huxley commented  · 

    The need to import time into projects is important to me.

    Sean Huxley supported this idea  · 
  17. 164 votes

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    Sean Huxley supported this idea  · 
  18. 93 votes

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    Sean Huxley supported this idea  · 
  19. 242 votes

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    Hi everyone, we've been tracking this idea for some years now and truly value all the feedback we've heard on the desire and time saving reducing the manual steps in reconciliation

    would achieve. We completely get wanting to skip that extra ‘OK’ click when you trust the suggested matches.

    We’re excited to share that this idea is now in development. At Xerocon this year we shared automated bank reconciliation - Using JAX to automatically match and categorise your bank transactions with your Xero transactions.😊

    It's in beta already and being tested by a small group of users atm, and as soon as we have more to share on this rolling out wider I'll give you another update here. Thanks again for helping us shape the future of Xero!

    Sean Huxley supported this idea  · 
  20. 636 votes

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    Hi team, wanting to provide an update to you here, we want you to know we understand the efficiency more users would like to have in being able to automate the creation of the Xero subscription invoice inside their Xero org.

    To highlight from my last update for UK users this is possible with eInvoicing through the online invoice (My Bills page).

    This is still something we're interested in developing in more regions however isn't planned in our roadmap just yet.

    When resource opens up for us to be able to pick this work up we will share an update with you all on this here. Thanks for staying engaged and supporting in this idea.

    Sean Huxley supported this idea  · 
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