Settings and activity
15 results found
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889 votes
Hi everyone, our product teams are continuously reviewing and reprioritising their roadmaps for future work and although we don’t have any plans to change the credit application process this year, this is something we will investigate more closely in 2026.
As we begin to explore work for enabling credit notes in the bill payments flow, we’ll reach out for input to help us shape the design and approach so we cater for the widest possible requirements. Thank you all, and we’ll be back to share when exploration starts.
Andy Evans
supported this idea
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642 votes
Hi team, thanks for staying engaged with us here. From your feedback our product teams clearly understand there are legitimate use cases and scenarios in which you’d like to be able to simply unapprove a bill.
While seemingly simple there is a bit of underlying work that needs to be done within Bills to enable us to build this functionality - As you’ll have experienced within the Bills list view - we’re in the process of uplifting the pages in Bills with updated technology that’ll unlock our ability to develop features like unapprove.
So, while it’s not in our roadmap atm, we’re tuned in here and will continue to assess how we may solve this as we plan our future roadmap. I’ll make sure to share any progress with everyone here.
Andy Evans
supported this idea
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1,230 votes
Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.
We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.
In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:
- Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
- Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
An error occurred while saving the comment An error occurred while saving the comment Andy Evans
commented
Totally agree with other comments. We desperately need a way to clearly flag bills as being "in dispute" or "in query" to avoid manual workarounds and associated risks of accidental payment or bills being missed off the ledgers and causing cashflow shocks at a later date. This really needs to be a priority on Xero's development plan.
It's particularly frustrating when we see Xero praising itself for having "delivered 75 of your top ideas this quarter" when I can honestly say that not a single one of the new ideas delivered have been of any use to my business!!
Andy Evans
supported this idea
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1 vote
Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.
Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂
Andy Evans
shared this idea
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4 votes
Hi Jasmine, thanks for sharing this idea with us. We can see why this would be helpful for some users. Currently, Xero offers the Supplier bill activity report and the contacts Activity statement. While this information is available on the account transaction report,it is not available in a Statement format. We've moved this idea to Gaining support so that other users who want this idea implemented can vote for it as well. You may share this idea with your colleagues to get more traction!
An error occurred while saving the comment Andy Evans
commented
I'm also desperate for this functionality as there is no ability currently to produce a supplier statement that show bills, credit notes, payments and a running balance that can be used to argue for example where a supplier has incorrectly allocated payments received. I am amazed that it's still not been implemented. There was a thread running on the old Xero Community site back in 2021 called "Statements: Supplier Activity Statement" which I voted for and contributed to the discussion on back then and looking back at emails now from the thread I can see it had already been running for over 10 years at the time!! This was one of the most active threads at the time with hundreds of people asking for the functionality to be added.
I've found an old email with the last comment from Xero on the old thread (dated 27 October 2021) which was as follows:
Emily H (Community Manager) responded to the discussion
Statements: Supplier Activity Statement
Thanks for your continued insights on this, everyone. It's clear to see you're really passionate about this idea, however please do remember your peers in the conversation here and stay on topic.
As you're aware, right now there isn't a supplier statement function in Xero. Reading your thoughts here, we understand that you'd find this feature useful but to set some expectations, this isn't on the development radar currently (October 2021).
I appreciate this update will be disappointing to hear for some, especially for those that've been following this thread for awhile. To be open however, the date an idea was first started doesn’t reflect if, or when it’ll be developed - there's a lot more factors that weigh into this decision.
Right now we're working on some big things 'under the hood'. We're strengthening the foundation of our software, so that we can continue to support our users, and build out new features that weren't previously possible in future. You can read more on this here.
For now, there's a couple report options that could be made use of, and exported from Xero to share externally:
- Contact transactions - Payables report, which shows you all payable transactions and their payments (bills, credit notes, overpayments and prepayments) from a particular supplier over a given period - It's worth noting that we made a recent enhancement, so the drill down will now be available even if all transactions for the period have been paid. This report shows similar information as an “activity type” statement.
- Payable Invoice summary or detail reports - to view a summary or line-by-line details of bills, credit notes, overpayments and prepayments in a given period. This report can be filtered by contact, source and other fields to only show the transactions you'd like. Filter by Balance can be used as a way to only show transactions with a non-zero balance, in order to show similar information to an “outstanding type” statement.We'll continue to keep you updated if there's changes in this space. 🙂
Andy Evans
supported this idea
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71 votes
An error occurred while saving the comment Andy Evans
commented
There's another thread requesting this functionality that's more recent and has a response from Xero dated Jul 30, 2025. It may help if folk would comment on that thread too. Here's the link: https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/50205531-display-supplier-contact-group-under-bills-to-pa
An error occurred while saving the comment Andy Evans
commented
I just noticed that this product idea was raised over 2 years ago and has only gathered 64 votes as of now, which is really surprising. I would have though all business would need a way to filter bills for payment planning.
As mentioned by others, being able to filter out suppliers that are on Direct Debit for example is really important; We've had suppliers accidentally paid twice because of this. Also, being able to group and filter suppliers that we want to pay by Credit Card, Amex and a whole bunch of other available payment methods would be a massive time saver and reduce the risk of them being paid by the wrong method (which can often result in higher costs or missing out on discounts etc).
This is another example of where it feels like Xero's developers don't really understand or listen to how real businesses operate and the tools and features that they really need, focusing instead on glossy changes to the user interface that don't really add value to the end user.
Andy Evans
supported this idea
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An error occurred while saving the comment Andy Evans
commented
The ability to filter Bills for payment by contact group would be really helpful / time saving. In our case, we have a contact group set up for suppliers that will accept payment by Credit Card. It would be so helpful if we could filter by this group when doing our payment runs so we have a list on screen of just those bills we are going to pay by card.
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1,090 votes
Hi team, leaning into the new year our teams are deep in discovery and research of how we could best solves for the needs here.
We'd like to invite you into this process to provide further input to our product teams discovery.
If you'd be interested, register your interest with our team through this link - Your feedback would be invaluable to our teams. Thanks!
I'll be back to share more again as this progresses.
Andy Evans
supported this idea
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636 votes
Hi team, wanting to provide an update to you here, we want you to know we understand the efficiency more users would like to have in being able to automate the creation of the Xero subscription invoice inside their Xero org.
To highlight from my last update for UK users this is possible with eInvoicing through the online invoice (My Bills page).
This is still something we're interested in developing in more regions however isn't planned in our roadmap just yet.
When resource opens up for us to be able to pick this work up we will share an update with you all on this here. Thanks for staying engaged and supporting in this idea.
Andy Evans
supported this idea
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696 votes
Hi team, discovery went well and has provided good insights to our product team. Things have now moved along and I can share that we're working on a solution that'll enable you to schedule when an invoice is sent, and the ability to cancel a scheduled send if needed. 🙂
In early stages right now, but I'll share more news as this progresses. Thanks!
Andy Evans
supported this idea
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742 votes
Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.
Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.
While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.
Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on.
We do regularly review all ideas here, and your input is vital. We'll…
Andy Evans
supported this idea
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738 votes
Thanks to everyone that’s shared interest in being able to write-off invoices or bills as a bad debt. We understand how a direct feature would enhance your use of Xero and flows when trading.
As shared in our last update, while not a one-click solution we appreciate the needs expressed for being able to record bad debts right now, and have a Xero Central article that provides a way of currently accommodating this in Xero today.
There are also other options that have been shared by members in this conversation that some may want to explore.
We want to be open that specific bad debts functionality isn’t planned for invoices or bills at this time, but we understand the needs here and it’ll continue to remain high on our team’s radar when reviewing and prioritising their roadmap.
With differing product teams and needs for this functionality within invoices and bills…
Andy Evans
supported this idea
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221 votes
Hi everyone, thanks for sharing your feedback on prepayment and accrual schedules. We appreciate you explaining how important this is for your month-end processes and workflow efficiency.
I’d like you to know your idea's been carefully reviewed by our product team. They appreciate and understand the need for tracking revenue and expenditure related to prepayments and accruals, however at this time with other initiatives in the roadmap such as improving the bill creation and payment processes there are currently no plans for this in the pipeline.
We’re keeping a close account of the support in this here, and will continue to review this opportunity within future planning. If there’s any progress made I’ll be sure to share with you all, here.
Andy Evans
supported this idea
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91 votes
Hiya team, we wanted to share another update with you all. As our product team conduct discovery for potentially extending the Reconcile period feature to more regions we'd love to get our community's active engagement in the process.
If you'd be interested in collaborating with our team on the research they're doing for this please reply on this idea or respond directly to our update 💬and we'll be happy to share your details with them for further contact. Thank you!
Andy Evans
supported this idea
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126 votes
Hi everyone, thanks for your feedback on automatic remittance sending.
We understand the efficiencies this could provide to your workflows and it's something our product team have reviewed and are interested in developing, however we do not have this work planned just yet. We’ll let you know here if there’s any more news about this in our future roadmap.
An error occurred while saving the comment Andy Evans
commented
There should be a setting for each contact to turn on Automatic Remittance Notes, together with the choice of which email template to use. The current system is so clunky and time consuming when your doing a large payment run, with 3 or 4 clicks needed to send each remittance note.
Andy Evans
supported this idea
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25 votes
Thanks, Marianna for submitting your idea.
We've reviewed your idea and now it can gain support from other community members.
Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.
An error occurred while saving the comment Andy Evans
commented
There's another thread requesting this product idea: https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/46322308-bills-to-pay-ability-to-filter-by-contact-group
The ability to filter Bills for payment by contact group would be really helpful / time saving. In our case, we have a contact group set up for suppliers that will accept payment by Credit Card. It would be so helpful if we could filter by this group when doing our payment runs so we have a list on screen of just those in the Pay by Credit Card group.
Andy Evans
supported this idea
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Not having this functionality is a massive problem. Without it the choice is to either leave disputed bills in draft (which is bad practice as the liability isn't showing on the accounts and it complicates cashflow planning) or use notes or the reference field to mark as in dispute (which is risky as it's all to easy to accidentally pay).
This basic but important functionality should be right at the top of Xero's development plans.