Settings and activity
13 results found
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622 votes
Thanks for your support on the idea, everyone. We thoroughly appreciate your participation, and letting us know where you'd like to see change across Xero.
Customer statements, is an area of Xero that needs upgrades to it's technology in order to make ideas like this one here possible.
Currently, while we have plans for modernising this space soon we cannot commit to any new developments for Statements until this work has been complete. Once this has been done I'll round back to the idea here when we can reset the objectives.
Andy Evans
supported this idea
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627 votes
Hi everyone, leading on from my last update we have now released improvements to eInvoicing for those in the UK! With the latest change you'll now find we've made it easier for you to opt-in to receive your Xero subscription bill via eInvoicing. You can now do this from your online invoice (My Bills page) instead of through the Billing contact page. Helping save you time and reduce manual data entry every month.😁
We understand there are other regions that'd still like to see this functionality developed and we'll shift back to submitted and share when there is news of moving this further afield.
We also wanted to address the recent comment of data sharing - We'd like to confirm that Xero do not share data with Peppol.com. We use the Peppol network and the subscription invoices are sent using our wholly owned provider, Tickstar.Andy Evans
supported this idea
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639 votes
Hey everyone, we've seen all your votes and comments, and we totally get it – not being able to schedule one-off invoices or pick specific send times is a real pain point. Your feedback makes it clear how much time it costs you and how it can affect your client relationships.
Right now, repeat invoice templates go some way to providing some automation. But we know that's not quite what you're asking for when it comes to those one-off invoices or more precise timing for all your emails.
The good news is, our product team is digging in to the work that'd be needed to develop a solution, and figuring out the best way to make this happen. While we can't give any promises just yet, please know that your feedback is a huge part of this discovery process. Keep those comments and votes coming!
We'll post another update here…
Andy Evans
supported this idea
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659 votes
Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.
Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.
While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.
Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on.
We do regularly review all ideas here, and your input is vital. We'll…
Andy Evans
supported this idea
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718 votes
Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.
Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.
We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!
Andy Evans
supported this idea
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740 votes
Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.
We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.
Andy Evans
supported this idea
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119 votesAndy Evans
supported this idea
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70 votes
Hi community, with reconcile period being the most frequently requested feature by our Xero customers in the US and Canada, this feature was released to these regions as a primary. We know in these regions this workflow is more familiar than Xero’s existing bank reconciliation workflow where you categorize and match transactions as you go.
We're evaluating the need for the feature in other regions but at this stage no decision has been made. Our product teams will continue to track the support for this on the idea here, and I'll be sure to share if there are any updates on expanding this feature to other regions.
Andy Evans
supported this idea
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125 votes
Hey everyone, thanks for all your engagement on 'AU & UK Payroll - Show leave balances on payslip in days and hours'.
To better support our UK and AU Payroll product teams, we've split this idea by region and they can now gain support individually from other community members.
Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.🙂
Andy Evans
supported this idea
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67 votes
An error occurred while saving the comment Andy Evans
supported this idea
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An error occurred while saving the comment Andy Evans
commented
The ability to filter Bills for payment by contact group would be really helpful / time saving. In our case, we have a contact group set up for suppliers that will accept payment by Credit Card. It would be so helpful if we could filter by this group when doing our payment runs so we have a list on screen of just those bills we are going to pay by card.
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1,180 votes
Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.
We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.
In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:
- Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
- Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
Andy Evans
supported this idea
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105 votes
An error occurred while saving the comment Andy Evans
commented
There should be a setting for each contact to turn on Automatic Remittance Notes, together with the choice of which email template to use. The current system is so clunky and time consuming when your doing a large payment run, with 3 or 4 clicks needed to send each remittance note.
Andy Evans
supported this idea
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7 votes
Thanks, Marianna for submitting your idea.
We've reviewed your idea and now it can gain support from other community members.
Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.
An error occurred while saving the comment Andy Evans
commented
There's another thread requesting this product idea: https://productideas.xero.com/forums/939198-for-small-businesses/suggestions/46322308-bills-to-pay-ability-to-filter-by-contact-group
The ability to filter Bills for payment by contact group would be really helpful / time saving. In our case, we have a contact group set up for suppliers that will accept payment by Credit Card. It would be so helpful if we could filter by this group when doing our payment runs so we have a list on screen of just those in the Pay by Credit Card group.
Andy Evans
supported this idea
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I just noticed that this product idea was raised over 2 years ago and has only gathered 64 votes as of now, which is really surprising. I would have though all business would need a way to filter bills for payment planning.
As mentioned by others, being able to filter out suppliers that are on Direct Debit for example is really important; We've had suppliers accidentally paid twice because of this. Also, being able to group and filter suppliers that we want to pay by Credit Card, Amex and a whole bunch of other available payment methods would be a massive time saver and reduce the risk of them being paid by the wrong method (which can often result in higher costs or missing out on discounts etc).
This is another example of where it feels like Xero's developers don't really understand or listen to how real businesses operate and the tools and features that they really need, focusing instead on glossy changes to the user interface that don't really add value to the end user.