Just Ask Xero(JAX) - Ability to turn off (after it goes live)
Today, I received an email from Xero, enthusing about the upcoming feature called JAX "Just Ask Xero". Apparently, this is a generative AI assistant.
Once it goes live, I will want to know how to turn it off. I will never use it - if I need help creating an invoice, there's a help file for that, and checking an AI's work takes as long or longer than just doing it myself in the first place - and see no reason to waste processing resources on something I will never use. Ensuring efficient use of processing resources is also critical for people who are using Xero in internet black spots (most of Australia outside metro areas and off national highways) or in times of network congestion.
Freya Pieroz
shared this idea
Hi everyone, we appreciate your engagement with us about Just Ask Xero(JAX) and concerns shared on the data this model uses.
To confirm the LLMs are not trained using any Xero data. The AI behind JAX uses LLMs available from commercial vendors like Microsoft, Google and Amazon, (we have commercial agreements that prevent them from training their models with our customers data), as well as proprietary technology, JAX Assure, that works in concert to support accuracy and security.
JAX is currently in beta - Once your organisation is invited to opt-in to the beta, you can trigger the opt-in buy sending JAX a message in the pop-up window of your dashboard.
However, if you’re not interested in using JAX, don’t send a message, and the assistant won’t be activated. You can also dismiss the pop-up using the 'x' in the top right corner. You'll be prompted once more and can dismiss it in the same way, after which you won't be prompted to try JAX again.
If you've already sent JAX a message and would like to opt-out of the beta you can do so by clicking the 'More features' button in JAX where you'll see an option to 'Opt-out'.
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Linda Carlos
commented
Don't want JAX don't need JAX, just concentrate on sorting out the major issues you have created in New Invoicing.
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Elizabeth Mpilias
commented
@Kelly That is an absolute LIE, I did not opt in to JAX and I cannot disable it popping up all over the place. What an absolute farce. Opting out does not make it go away
You can't fix basic things like invoicing and bills that used to work just fine and dandy still you started tinkering with it, now it's a broke joke.
JAX is just another edition in the Xero Clown Show
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Paul Erasmus
commented
This is a lie, JAX was active in our Xero without prior notice, without our approval and We don't have control over the LLM's OR the agreements you have with other service providers. Remove AI from our Xero in full (no option to even chose to opt in or out) nothing to see or to do here.
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Shane Robins
commented
Take this JAX rubbish OFF of my UI. I DID NOT ASK FOR IT. I DO NOT WANT AI in my system. I DO NOT AUTHORISE Xero to install AI into account.
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Brett Derricott
commented
Xero, please give us the ability to completely disable/remove JAX at the organization level. Allowing any user to opt-in for our organization is unacceptable.
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Donna Carter
commented
Hey Xero, how about you fix up your "balls up" of a new invoicing system before you put this rubbish in our files.
XERO, I DO NOT GIVE YOU PERMISSION TO USE ANY OF MY BUSINESS DATA AS TRAINING MATERIAL FOR YOUR AI SYSTEMS
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Jim Morris
commented
Yep, as usual they turn on this **** before it's been properly tested...expecting us to test it for them for free.
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Ian Atkins
commented
Its beyond useless, gives incorrect totals for answers that can be found in reports or at a glance on the dashboard.
Less AI hype and more practical features please.
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Kathy Skinner
commented
Why ask when you can see what a total for invoices that haven't been paid just by looking at the unpaid section on the dashboard then click into it and see the invoices. I wouldn't even ask it to generate an invoice given all the issues with the new invoicing anyway and then you would still have to double check what it's done anyway.
I just cancel it when it shows up and don't click any option showing. -
Annette Evans
commented
I have been advised that I can turn it off by going into Jax and clicking a button.
Here's the screenshot in Jax.
There is NO button to turn it off. I don't want it to appear.
I want to opt-out from your Beta project. I was not invited to join.
What's going on Xero?
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Annette Evans
commented
This should be an opt-in, not automatically set up.
Now that it is live we need to know NOW how to turn it off. Better yet, do the right thing and turn it off and let people opt in.
As with others, I have NOT explicitly consented to data being used to train your generative AI.
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Paul Erasmus
commented
What's happening with this JAX thing? Why do we need to ask permission for human interface but this computer are just automatically allowed into all Xero businesses overnight without the consent of the business and its owners??? WTF???
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Keith Poole
commented
Hey yeah I cannot find how to turn this off, and I don't want the button there. WTF Xero?
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Judy Roydhouse
commented
XERO, I DO NOT GIVE YOU PERMISSION TO USE ANY OF MY BUSINESS DATA AS TRAINING MATERIAL FOR YOUR AI SYSTEMS
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Kathy Skinner
commented
I agree as I will never use it either and certainly DO NOT want them using any of my data for it's training purposes either given what some of my clients businesses are.
YOU DO NOT HAVE MY PERMISSION FOR USING ANY OF MY DATA FOR THIS TRAINING PURPOSE AND I EXPECT TO BE GIVEN THE OPTION TO TURN OFF JAX.
You've already made new invoicing a nightmare no need to make it even harder than it already is. Not everyone wants to use an AI Assist in their work.
