Invoicing - Remove 'Powered by Xero' in Footer of emails
Reopening this issue as the previous thread was closed without a satisfactory resolution. The "Powered by Xero" branding needs to be removed or, at the very least, made optional. The prior response from Xero is not acceptable. As a paying customer, we should not be compelled to display promotional content that undermines the professionalism of our business. It makes our communications appear unpolished and diminishes our brand integrity.
Michael Mouzourides
shared this idea
-
Darian Cabot
commented
This Xero branding needs to be optional or removed. As I mentioned on the previous issue:
The official Xero response about "trust" is gas-lighting. The emails are already signed with DKIM as validation that they are from the Xero domain. And a spam email can just use the Xero logo for "trust". It's nonsense. I think it's a way for them advertise and get eyeballs on their brand. There is no upside for us, this confuses our brand identity. We're paying for this product, so you shouldn't be forcing us to advertise for free.
If you're going to stick with the "trust" and engagement reasoning, then make it optional (opt-in), and let us decide how to communicate with our own customers.
-
Ben Cannington
commented
As I have previously raised, why should Xero users be forced to advertise what service we use...
I don't see Xero advertising that it uses Amazon servers and Facebook as part of its operations...
-
Jonathan Loake
commented
I am also manually downloading the pdf and sending it via our own mail client to avoid the Xero branding. The Xero branded emails makes it look like I'm using a free software solution to cut costs. It's not a good look.
-
Brian Dureau
commented
The additional work to save the invoices and then email out through our exchange is time consuming and should be unnecessary. I’m not paying a fee to advertise XERO. It’s appalling.