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  1. Implementing touch ID/Face ID verification for users to log into Xero.

    Purpose: Users can have more variety on how to log in.

    7 votes

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    Hi team, as another update surrounding passkeys we wanted to share that this week we've released passkey log in for Xero Me app users who haven't set up MFA yet. This is just the first stage, and over the coming months we'll progressively make this feature available to more users. I'll be back to share more as passkeys become available to more users.

  2. Small Business Corporations (SBC's) can, under certain circumstances, depreciate assets in a 3-year schedule as follows:

    • 1st year: 50%
    • 2nd year: 30%
    • 3rd year: 20%

    See the attached document, under 4.2.

    Currently, this is not possible (I checked with Support).

    I expect this to work within Xero, as it is a regular tax rule in South Africa.

    Adding this schedule for South Africa would be extremely useful and important, as we now have to do the depreciation outside of Xero.

    16 votes

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  3. The Xero API will let you send an invoice by email - https://developer.xero.com/documentation/api/accounting/invoices/#emailing-an-invoice

    There is no equivalent functionality for Quotes, each needs to be send manually. This endpoint should be added in as well.

    16 votes

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  4. When importing invoices and bills, to have the option to import using the Account Number where specified, instead of the Contact Name to avoid the issue of creating duplicate contact records where the name does not match exactly in Xero.

    23 votes

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  5. Overtime needs to be recorded on Timesheets and be included in pay runs for employees on a fixed annual salary.

    We've been using Xero for 5+ years. It's brilliant in so many ways, and this basic functionality is missing, or rather, I expect is poorly coded.

    We have a number of employees on a fixed, 5 day per week, annual salary, which is divided by 12 to generate their pay every month. However, it's not uncommon for them to work overtime: additional hours here and there and sometimes whole extra days.

    Currently, the flaw (I really think this is a…

    9 votes

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     ·  3 comments  ·  Payroll  ·  Admin →
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  6. KEYBOARD ACCESS IN ALL FIELDS IS CRITICAL
    Xero users know how a keyboard works and I'm sure many find its use preferential to having to continuously move a hand to the mouse to engage dropdown menus. This needs to be available in all areas of Xero.

    3 votes

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    Hi team, from the payments window when you're on the Account field if you press 'Enter' on your keyboard this will open the field. From here you can type to search and select the bank you'd like.

  7. Could we have the ability to update timesheets each payrun from and excel spreadsheet.
    This is so that admin staff can data enter timesheet information without necessarily having access to the payroll system. This is also in the case of Company's who do not want the Xero Me function.

    81 votes

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    34 comments  ·  Payroll  ·  Admin →
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    Appreciate raising the idea here, Mona


    With improvements to XeroMe our intention is to make it simpler for employees to self enter this sort of information. 

    Is there a particular reason why you'd prefer not to use this function? Would be good to be able to share this back with our team or perhaps there's another idea I could be connecting you in with here 

  8. For employees who use Xero My Payroll, if you are a Payroll Admin user, you can grant employees authority to approve leave. The option for Timesheet approval should also be there, it is available in other countries but not NZ.

    46 votes

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    18 comments  ·  Payroll  ·  Admin →
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  9. When posting a payment /receipt against an "already entered" Bill or Invoice, it would be good to be able to do this from the Dashboard. This link could be added to the "+" on the Dashboard and could take you to a search facility to search for the Bill or Invoice. This would also save time having to search under Bills to Pay and Invoices awaiting payment.
    Yes, payments and receipts are automatically matched in the Bank Rec, but it would be good to be able to post the payments/receipts without having to wait for them to appear…

    2 votes

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    We're grateful for your engagement and letting us know how adding a payment/receipt directly from the dashboard menu would be beneficial for you.


    Our Community have reviewed your idea and moved it to the 'Gaining Support' status. Along with votes, other community members can now comment to share additional detail about how your idea could improve their experience with Xero.

  10. On the classic invoicing, you could type 'I want to see a unicorn!' and this would appear across your screen for a brief moment however the classic invoicing is retiring soon so is it possible to add this also to the new Xero invoicing as well?

    30 votes

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    It's really nice to see more light hearted ideas like this come through community from time to time. For anyone that was around when we first introduced the unicorn in classic invoicing there is probably some sentiment tied to seeing this inherited in new invoicing, too! 

    I'm happy to share that we have re-introduced the unicorn in new invoicing 🦄

    Now, if you type 'unicorn!' in the Description field and tab or click across to the next field you'll see how we've added this little easter egg back into the mix. We hope to bring a smile back into your day as you're working in Xero 😁

  11. Hi there,
    Is there any way you could integrate the photos I put on my Starling Bank account of receipts I receive for purchases for my business account, so that I don't have to enter them twice, once on Starling and once on Xero.
    I realise this is not an option, as it's not happening, but the notes I add do come through, so could the photos too?
    In this new digital paperless world, it would be good not to have to keep every receipt and have to remember to photograph it twice. Hubdoc doesn't help, because…

    8 votes

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    Hi Lynda, thanks so much for taking the time to share this excellent suggestion. Automatically importing receipt photos from your bank directly into Xero is a great idea, and we can certainly see how much time that would save you.

    As you've pointed out, you can also import your receipts into Xero by using Hubdoc.

    For transparency, the direct bank feed for Starling Bank was developed and is maintained by the team at Starling. This means they control the type of data—like the transaction date, amount, and notes—that is sent through the feed to Xero. For that reason, the best way forward is to make this feature request directly to Starling Bank, as they are in the best position to add this functionality to the feed they provide.

    We’ll keep this idea open on our forum to continue gathering interest here.

  12. As a workaround for an issue caused by the obsolete Xero payroll service, Xero support suggested that I use the "edit layout" feature to group 2 accounts in the report. However, Trial Balance does not have an "edit layout" button, so I am stuck displaying 2 accounts that have canceling balances. One of the accounts is the system Accounts Payable account so I am not able to resolve the issue "correctly" with a manual journal entry. Editing the report layout is my only option.

    12 votes

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  13. We would like to suggest an enhancement to the Xero payroll software that could significantly improve its functionality for our company.

    Currently, Xero offers download options for various pension providers, but we've noticed that True Potential is not among them.

    We propose the addition of a CSV download option specifically for the True Potential pension provider.

    Given that Xero already possesses the necessary data, incorporating this feature would eliminate the need for manual data entry and formatting, reducing the risk of errors and saving valuable time.

    Benefits of this enhancement:

    Accuracy: Automated data transfer minimizes the potential for mistakes during…

    6 votes

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    1 comment  ·  Payroll  ·  Admin →
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  14. Please can Xero add an Employee 'Known As' Name Field to the Employee Record, and show this alongside the legal name, on the Employees Homepage (& when running payroll) with the ability to sort alphabetically by this 'known as' name in both places.
    Nearly half of our employees go by names that are not their legal name. e.g. Annie = Kit Yee, Kate = Catherine, or go by their middle name instead of their first name.

    This issue is making running payroll ever more difficult and the potential for error incredibly high, as often the legal name bears no resemblance…

    9 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  15. In Xero payroll, when pay runs are posted before the pay date there needs to be a delay in the employees accessing payslips

    4 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  16. Add the option for multi currency to other subscription types.

    Currently the only way to use multi-currency is to upgrade to the Xero Established/Premium or Ultimate pricing plan. For a sole trader that doesn't need all the extra features of those plans, that is a minimum price increase of over double the starter plan.

    49 votes

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  17. Where payslips are emailed to an email address that is invalid and returns a kick back message.
    Xero to forward kick back message or advise Payroll ID that sent emails out of a problem for an employee's email so that invalid email can be investigated and amended.

    We also use Xero Me for employees however not everyone sets this up on receipt of invite and just prefer to receive email advices.

    4 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  18. Although you can save a custom Account Transactions report as the new default report, Xero still displays the original default Account Transactions columns if you drill down to account activity from Balance Sheet or Income Statement.
    This currently requires re-adjusting the column settings every time.

    69 votes

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    Thanks for signalling your interest and sharing with us through this idea, team.

    We understand why you'd like a setting for defaults when you drill down through the Account Transactions report. This is something our reporting product team have taken a closer look at, however the solution isn't a simple change and we want to be upfront that at this stage we don't have any plans for. We will share if there are any updates here.

  19. When creating an invoice for a customer and applying the “items” that were assigned to the customer it would be very helpful for Xero to apply all of the relevant information that was entered for the item to the invoice. Such as sales price, revenue account etc. Currently the billable expense information that is applied is the “cost price” only, which is not relevant on a customer invoice, and you must set the revenue account for each line item. All of the information is already entered in the inventory for the item.

    16 votes

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  20. I migrated from QB Desktop to Xero last year, and whilst Xero produces the accounts etc perfectly well I find processing book-keeping data takes me around 20% longer than it used to. Here are a few ideas which would speed this up:
    1. Have a button to scroll to next or last invoice, bill, journal etc rather than having to look at a transaction, then go back to the list to see the next transaction.
    2. Allow a default bank account to be set up for e.g. payments, receipts etc
    3. Able to use + - buttons to increase /…

    3 votes

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