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Users & setup

Customer ideas for converting to Xero, navigation and organisation set up

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320 results found

  1. This idea has been raised again and again but XERO isn't listening!!!

    The demo company is a great idea, but it makes no sense to automatically reload all the "duff" data every 30 days.

    It's VERY simple to achieve a very useful and flexible feature, by....
    1) Be able to clear all the data in the Demo Company
    2) Make the 30 day reload of useless data optional
    3) Enable cloning of an existing organisation

    We need to be able to test imports, features etc. and be able to return the "demo company" to EMPTY and if required to restore…

    19 votes

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     ·  3 comments  ·  Navigation  ·  Admin →
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  2. Audit trail of logins to Xero - there seems to be a series of different visual aids and short screen reports showing when a user last logged in, however from an audit perspective, it would be ideal to have a report that can be run for set periods showing when users have logged in. The information to run this type of report is there from the History and Notes report and the Assurance Dashboard. However a report that shows a time/date stamp would be ideal as evidence in cases of fraud/performance management

    26 votes

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  3. It would be nice to be able to give access to the History and Notes to Standard users. Right now it's only visible for Advisors while I believe this is a feature that could be useful to Standard users as well.

    1 vote

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  4. Hi, It would be great to see customers who exceeded their credit limits on the dashboard. We push sales invoices from third-party app therefore we don't see alerts if someone has no credit limit left. If we could see a list on the dashboard we could act immediately. Thanks

    6 votes

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  5. Would like to be able to add users with only access to invoicing, without them seeing any other part of Xero. This would be a huge benefit so I can have team members invoice customers without seeing company financials.

    4 votes

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  6. Have a designated advisor / subscriber have the ability to remove multi factor authentication from a user so that a new method can be set up by the user.

    Purpose: For those businesses that have operators which are not tech savy, having either the subscriber or the advisor who holds a professional membership / qualification, who have passed ID verification processes, let the designated person have the ability to toggle off multi factor authentication so that the user and re set up their authentication process so that when their phone is lost or stolen and their alternative entry points don't…

    16 votes

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  7. Option to turn off error messages and pop up notifications for the entire organisation.

    7 votes

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  8. We wish to let some of our users have access to purchase orders, raising & viewing etc.

    Currently if we give them access to purchase orders it also lets them see supplier balances and also click into the supplier and therefore into the accounts i.e invoices etc.

    We would like our staff to just see the purchase orders and raise purchase orders but not have access to anything else.

    154 votes

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  9. Allow MyIR account to be added into the Xero Verify app.

    1 vote

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    1 comment  ·  Login  ·  Admin →
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    Thanks for your feedback, Johanna. I want to be open, while we'll continue to work on improving the experience when verifying with Xero we don't have any plans to remove the Xero verification process or completely integrate this with other systems verification processes.

  10. I have the a tablet and use a cover with a keyboard, it would be so much easier to use the app if the screen didn't default to portrait mode and activating the screen keyboard. Please allow the Xero app to rotate to landscape so that I can use the cover keyboard.

    11 votes

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  11. Dashboard - Account Watchlist to include current balance of account (not just MTD / YTD balances)

    4 votes

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     ·  1 comment  ·  Navigation  ·  Admin →
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  12. Move "jax" and the new "Apps" icons into the Company Drop Down on the right hand side so they don't clutter our tool bar and you can go in there and chose to activate them or not.
    Give us some choice please - I'm not loving having the search icon so far over now, as it has to make space for these 2, which I will not be using.
    p.s. I did sign up for the Beta of jax and the first answer was wrong...

    1 vote

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    0 comments  ·  Navigation  ·  Admin →
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    Thanks for your feedback, Rachel. I've passed this onto our product team.

    We don't have any plans for changing the placement of the JAX icon atm, but it'll be good to get a sense from the community that also feel this way, here. We're keeping a close eye on feedback, and I'll let you know if there's any news to share with you here.

  13. For some reason "standard users" cannot see Manual Journals in the accounting menu.

    Please allow standard users to access Manual Journals from the Accounting menu rather than having to go to reports. Its just a time waster.

    6 votes

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  14. Please fix the Account setting for the Log in to preference so that it works as advertised.
    Currently the option to log in to "The organisation I was last in" does NOT work as advertised. It will log me in to a seeminly random organisation from the list of my organisations.
    I believe that it is logging me into the "Last organisation that ANYONE was in"

    9 votes

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    4 comments  ·  Login  ·  Admin →
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    Hi community, returning back to this idea and connecting with product we've found users in the same situation have often accessed Xero from a saved bookmark.

    If you're still running into the same and have saved a bookmarked URL to access Xero we'd recommend removing this, and going to my.xero.com, or login.xero.com to login to Xero.

    If the issue persists it's really best for our specialists at Xero Support to investigate further. You can reach them by raising a case through Xero Central.

    With issues like this being best looked into with our support team directly we'll close this idea. Please feel free to respond to let others know if the method above helps. Thanks!

  15. Please make audible alerts to "messages", tips, etc optional.
    I wear earphones and work across multiple devices and it is quite irritating to hear "bloop" when working across multiple tabs.

    We don't need more vapid sounds in our lives!

    2 votes

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  16. Create your own placeholders for email templates - For example, I want to create a new placeholder for the previous month.

    18 votes

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    10 comments  ·  Navigation  ·  Admin →
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    Hi Kirsty, having looped in with the team this placeholder is not something that has been developed in new invoicing and isn't on the immediate plans at present.

    For the time being, you'll be able to use the shortcut shared in classic invoicing. We'll re-open the idea to continue building traction in this here and I'll update you if there is any progress surrounding placeholders that'd help here.

  17. completing a cert IV in accounting and bookkeeping you have to become a user for approximately 10 different companies. Therefore once you have finished your course they sit in your My Xero, the only way to remove yourself as a user it to do each one, can you have an option to remove yourself as a user for multiple companies in one step.

    5 votes

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  18. Our bookkeeper needs an audit file (IAF) to make our annual report. Currently downloading an IAF file is only possible for Singapore clients and not for Xero Global clients. Would be very useful if this would be available for everybody.

    1 vote

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  19. A user that has limited access but needs to be able to filter from the main screen not just start date and end date - it needs further drill down options

    1 vote

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  20. Its a small change but something that bugs me as i do it at least once, sometimes twice, a day.

    Currently the "trust this device" check box is below the login button. If logging in solely on a keyboard you have to enter 2fa code, tab twice and hit the space bar to check the trust this device box then shift tab to go back up to the login button. So the keystrokes are enter 2fa, tab, tab, space, shift tab, enter

    If the check box was between the password and login button then it would be, enter 2fa code,…

    3 votes

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    0 comments  ·  Login  ·  Admin →
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    Hi Shane, we're grateful for your engagement and for sharing this idea to improve the login experience.

    We've reviewed your suggestion to move the 'Trust this device' option, and it can now gain support from other community members.

    Along with votes, others can now comment to share additional detail about how this change could improve their daily workflow in Xero.

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