Settings and activity
126 results found
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93 votes
Hi community, thanks for sharing how we can improve Hubdoc for your business. While we'll continue to review and consider these sort of integrations overtime, we want to open that we don't have plans to integrate Hubdoc with Onedrive at this time. If there is any change or progress to share around this, we'll return to let you all know on this idea.
Vicki Carlisle
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225 votesVicki Carlisle
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70 votesVicki Carlisle
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12 votesVicki Carlisle
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9 votes
An error occurred while saving the comment Vicki Carlisle
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508 votes
Thanks for everyone's support in this idea. We understand the strong feelings expressed in your comments, where an invoice can be accidentally approved when still needing to go through a review or remain in a draft status.
As suggested by some users in this thread, if this has already occurred an option for now would be to add a note to the history of the invoice so other users are aware of the action and what needs to be done, or alternatively Void the invoice and copy to a new Draft invoice (consider if you need to change the invoice # before voiding the approved one, so you can use this on the new draft invoice).
While not a resolution for this idea, to avoid mistakenly approving an invoice an option could be to make use of the keyboard shortcuts that are now available in invoicing such as Save &…
Vicki Carlisle
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22 votesVicki Carlisle
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335 votes
Hi everyone, we'd like to share an update that this idea is back on the teams roadmap as they begin to look into this work again.
Atm, we can't set any timeframes but will stay close to share the latest news around this with you all on this idea. Thanks
Vicki Carlisle
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96 votes
An error occurred while saving the comment Vicki Carlisle
commented
Just to clarify, I'm referring to invoices from Xero Australia to partners and subscribers.
Vicki Carlisle
shared this idea
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1,390 votes
Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.
We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.
We appreciate your patience as we work through the complexities…
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32 votes
Hi team, while we intend to explore more controls of notifications long term I want to be upfront that we don't have any plans for changing the existing invoice notifications in the near term.
There are also factors on the recipients email providers end that could make this notification difficult to provide with certainty.
Right now, you'll see an event in the history of an invoice when an invoice is sent from Xero, and you could also choose to send a copy to self as a measure to ensure the invoice can be received in your own email inbox. If you'd prefer these not appear in your direct inbox you could set up a filter to route these to a folder.
We appreciate the interest here but want to be honest and open with you here.
An error occurred while saving the comment Vicki Carlisle
commented
Just adding that this should be a NOTIFICATION to make it obvious it hasn't been sent, the existing system requires a few clicks by the user to go searching for that information in the invoice listing - and why would you search for it when as far as you know the invoice and the reminder/s were sent?
An error occurred while saving the comment Vicki Carlisle
commented
Invoice Reminders - if a reminder is not sent because an email address is missing, please send a notification so the user is aware nothing has been sent.
Vicki Carlisle
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30 votesVicki Carlisle
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29 votes
Thanks for your patience whilst your idea is gaining traction.
We've reviewed your idea and can see that it's been steadily gaining community support.
Whilst this idea isn't currently in the pipeline, we'll keep monitoring the activity and will update you if there are any changes.
An error occurred while saving the comment Vicki Carlisle
commented
Commonsense to put the related date on the report!
Vicki Carlisle
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93 votesVicki Carlisle
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An error occurred while saving the comment Vicki Carlisle
commented
Allow complete flexibility in setting user roles and permissions, rather than the limited pre-set roles.
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120 votes
Hi everyone, thanks for your valuable feedback and engagement with this idea. We're aware of the importance of real-time error notifications for an efficient workflow.
While we can' make any commitments at this stage this is something our product teams have lined up for exploration a little later this year and we'll be sure to keep you looped in on any progress here.
Vicki Carlisle
shared this idea
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46 votes
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41 votesVicki Carlisle
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271 votes
Hey everyone, thanks for engaging with this idea about being able to attach PDF bank or credit card statements directly to reconciliation reports in Xero. We know this can help simplify the cross-check process.
Right now there is the ability to upload statements into the Files inbox where you could create a dedicated folder for these type of files. However we understand the limitation in that this doesn't link them to report as you'd like here.
Our product team are looking into possible ways to attach files within the banking space and how we might fit it into the reconciliation workflow. It’s early days, and we’ll share an update when there's more news.
Vicki Carlisle
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641 votes
Hi team, wanting to provide an update to you here, we want you to know we understand the efficiency more users would like to have in being able to automate the creation of the Xero subscription invoice inside their Xero org.
To highlight from my last update for UK users this is possible with eInvoicing through the online invoice (My Bills page).
This is still something we're interested in developing in more regions however isn't planned in our roadmap just yet.
When resource opens up for us to be able to pick this work up we will share an update with you all on this here. Thanks for staying engaged and supporting in this idea.
Vicki Carlisle
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111 votesVicki Carlisle
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Please move the ABN to be under the sending entity details, on both the online and pdf formats. Under the business name is the appropriate location for the ABN to be displayed, and this will free up more page space - two or three lines on the page for the actual invoice content.