New invoicing - Contact discount not being applied to invoice
New invoicing - my contacts have a 10% discount which automatically adds the discount when adding items to a draft invoice. If I save the invoice as a draft and close it to come back to later...when I re-open the invoice it will no longer automatically add the discount, I have to enter it manually for each line
This doesn't sound like regular behaviour, Chris. Is it something you've raised with our specialists at Xero Support. I'd recommend getting in touch with them with examples of contact s and invoices this has occurred with. Any screenshots you can show where you've added items to a draft invoice where the discount isn't showing and an image of the contact record with the discount saved should help them investigate.