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Customer ideas for Xero's business & accounting features, subscription & support, user roles, contacts and Xero Payroll

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76 results found

  1. would be great to be able to filter current employees when looking at Leave Transaction Report. We have many hundred old employees and have to scroll through all of them to get the individual employee.. also no search function to be able to find the employee easily

    2 votes

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    0 comments  ·  Payroll  ·  Admin →

    Heya team, thanks for sharing back on how we could improve Xero for you.

    As part of our upgrading Payroll reports with the new version of the Leave Transactions report for both Australian and New Zealand versions of Xero, you can now Search by Employee. So, you'll be able to quickly jump to an employee of interest!😊

  2. My suggestions is that automated super should be available if a Xero package offers payroll, like the starter package and the Standard package - its near impossible for clients to make direct super payments for employees (even for business owners themselves) without using this feature.

    With the increases in subscriptions occurring in September I think an upgrade with automated super should be tabled for the lower subscription packages.

    25 votes

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    Hey everyone, happy to be able to share with you all that payroll is now included in all business plans which also includes auto super as a standard feature. If you haven't already set this up you can find more information on this on Xero Central. We thoroughly appreciate all your feedback and sharing with us on your needs through product ideas here.

    If you have any questions about your subscription plans our specialists will be happy to help, and you can raise a case with them through Xero Central. 🙂

  3. Currently under employees leave tab you can assign default leave types, but you can't define what the default leave types are.
    Perhaps there is a simple checkbox for leave items in the payroll settings that allows you to choose.
    Currently I have 4 leave types set as default, when I only really need two.

    6 votes

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    1 comment  ·  Payroll  ·  Admin →

    Hi everyone, I'm changing this idea to Delivered! 🥳

    Leave types can be defined as default when a value in the 'Normal Entitlement' field in Payroll settings is entered.

    To remove this leave type from being added each time a new employee is entered, you can:

    1. Click into Payroll, then select Payroll settings
    2. Click Pay Items tab, then Leave
    3. Click on a Leave Type that you'd like to remove as a Default Leave Type
    4. Remove the number of units the employee is entitled to each year under 'Normal Entitlement'
    5. Click Save
  4. Allow payroll to be set up by uploading the report from Brightpay when moving software.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    Hi Laura, thanks for your feedback here. Appreciate you may have already been through the set up process yourself but our recent release of the Switching wizard in Payroll for the UK aims to improve this flow if you set up a new organisation. 

    We've introduced an experience that'll make it easier to transition from your current payroll provider to Xero Payroll, reducing errors and saving time.

    As part of the experience, you'll be able to import a Full Payment Summary(FPS) from your current software provider to Xero Payroll. You can get more understanding of how this works through our short video. 🙂

  5. UK Payroll: Leave / Sick Days
    Xero payroll nearly always miscalculates sick pay and absence deductions if staff are paid an annual salary for two reasons;
    1) It works on average number of days in a month when month vary in working days every month and recalculates an inaccurate hourly rate from which it deducts absence (sometimes this is in favour of the employee but more commonly isn't) meaning that it often deducts too much from them and has to be manually recalculated.
    2) It does not have the capability to deal with part-timers so if you have someone…

    11 votes

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    1 comment  ·  Payroll  ·  Admin →

    Hi everyone, I wanted to confirm with the release of working patterns this is now possible 😊

    Working pattern templates create default work schedules for employees to ensure they are paid and accrue leave correctly, as part of their salary and wages settings.

    You can now; 

    • Create or select from working pattern templates
    • Add working patterns manually or using the template
    • Setup multiple weeks of a working pattern

    Thank you for your support and contribution through the idea here. 

  6. It would be great if you could download the Employee-year-to-date preview report after payroll finalisation in Australia.
    Currently, this report can only be downloaded as part of the finalisation process not after. After finalising payroll you can only download a CSV file. We missed a transaction when reconciling that was in column BY - we spent hours trying to reconcile a payroll finalisation that could have been easily checked with the Employee year-to-date preview report which is all on one page.

    1 vote

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    0 comments  ·  Payroll  ·  Admin →

    You can now download the STP Year-to-Date Summary report for a specific employee after STP finalisation, Lisa. 😊

    1. From the Payroll menu select 'Single Touch Payroll'
    2. Click the 'Tax year' drop box in the top right > Select the required tax year
    3. Go into the Finalisation tab > Click 'View report'
    4. Select the required employee/s > Click the 'Export' button to download the report
  7. Currently, when the Payroll Activity Detail report downloads to PDF, it includes deductions (including those that are not salary-sacrificed super) and reimbursements. However, when the Excel report is downloaded, those lines are missing. Please include everything that's in the PDF version in the Excel version.

    2 votes

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  8. Payroll - Victorian Public Holidays -

    Please add:
    Friday before the AFL Grand Final Friday 27 September

    I tried but was not able to manually add this as an extra Public Holiday

    4 votes

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    2 comments  ·  Payroll  ·  Admin →

    Thanks for sharing in the idea here, Faye! While we don't have plans to change the current set up - as suggested when you choose to "Add Holiday" rather than selecting one of the drop down options, you can just type in the Holiday that you want to add.

  9. When I was paying just GST, I could file my tax return directly to the IRD from XERO. I am now paying GAP (GST and Provisional Tax) and no longer get the option to file my GST return directly from XERO - I can only file it manually, which is obviously much more time consuming. XERO, can you please make changes to your setup so that GAP payments can be filed with the NZ IRD straight from XERO. Thank you.

    1 vote

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  10. Hi Guys, I'm not sure if this has been raised previously, but would like a payroll report that will detail employee salary changes and the date they changed.

    4 votes

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    1 comment  ·  Payroll  ·  Admin →

    Hey team, if you'd like to see a report that shows changes made to payroll such as salary changes, you can use the Payroll History report.

    It can be run for a specified date range and will show the date the changes were made, what the changes were, the employee affected and the user who made the changes.

  11. Don't merge cells in the Excel export of AU payroll reports

    2 votes

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    1 comment  ·  Payroll  ·  Admin →

    Hi team, returning to the idea here I am pleased to share that with the updated payroll reports cells are no longer merged when you export the report to Excel.

    We appreciate your engagement with us on this here. Thanks for sharing through product ideas! 😊

  12. Notifications on xero to alert you that an employees age has increased due to a birthday, as they may have hit a new age bracket in the wage rates and they could be getting underpaid if not noticed. Example - employee goes from age 20 to 21 this would mean that if they are on the 18-20 year old wage rate and they are on the £7.49 once they turned 21 they should then be on £10.18. so notification of birthdays would help keep you aware of age changes.

    124 votes

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    5 comments  ·  Payroll  ·  Admin →

    Hi team, this is now released!🎉

    We've recently updated Xero Payroll(UK) and now a new NI category will automatically be applied to a pay run based on an employees birthdate, and if they are entering into a new NI category. Helping to save you time from manually tracking and updating yourself. 😊

    Thanks for all your support and input via the idea here.

  13. The new Grow subscription only allowing for one employee is really tough for accountants operating in the micro-business space, as many of the small businesses that I have been working to get onto Xero are either married couples or two business partners who need exactly two payroll employees, with no intention to grow beyond that number.

    Having to jump from Grow to Comprehensive just to add a payroll user is prohibitive for a lot of my clients, and knowing that this is the case is stopping me from recommending Xero as a product where it would have been a no-brainer…

    7 votes

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    Thanks for sharing your thoughts with us here, community. We know this is important to you and are pleased to share based on feedback we made some changes.

    Payroll is now included in all new business plans (Ignite, Grow and Ultimate). You'll be able to pay one person on Ignite, and two people on the Grow plan.

    I want to confirm that these changes are now all live and available for you to make use of. See more of this on our blog.

  14. The ability to set up a holiday calendar period of our choice (we have multiple clients with varying holiday calendars) with the option to have the full holiday entitlement available and for the available balance to reduce as employees take annual leave.

    24 votes

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    4 comments  ·  Payroll  ·  Admin →

    Hi everyone, coming back to this idea I'm pleased to share that with functionality we delivered last year this is now possible!

    You can now set up an employee's leave policy to accrue based on a custom date of your choosing, so their entitlements will be accurate and accrue based on your companies leave year. We have more detail on setting up an employees leave entitlements on Xero Central.

  15. Widen the display of the GST Audit report. When viewing the GST return I also check the GST audit report. When viewing the GST audit report I cannot see the date on the left side without scrolling to the bottom and using the scroll bar to move the report from side to side. It will not show all the columns at once.

    6 votes

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    Hi everyone, our new New Zealand GST experience is now available to all users.

    As noted in my last update there is no longer a GST audit report. The transactions tab provides options to toggle different columns on or off. 

    The new experience also auto scales the page to fit information in one screen, so no more need to scroll. Thanks for all your feedback and contributing to the idea here.

  16. Ability to edit VAT line by line on bills in order to agree balances to supplier invoices (Due to rounding issues)

    32 votes

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    Hey community, thanks for all your support on this idea.

    Tax adjustment functionality varies by region, as this idea was raised relating to adjusting VAT in the UK I'm popping in to switch it across to delivered!

    To adjust the tax amount for a line item when creating a bill:

    1. Select the Tax exclusive option in the Amounts are field
    2. Click the + symbol next to the Tax Rate heading to show the Tax amount field.
    3. Edit the amount shown in the Tax Amount box.

    Our Adjust the VAT amount on unpaid transactions support article provides further information on this process.

    We have ideas for this similar option in the AU version here, and another for NZ here that you can follow for updates. For other regions, you’re welcome to create a new idea so we can gauge user need for this.

  17. It would be great if Xero could implement an automatic change/suggestion to change to category A after an H-category employee doesn't meet the criteria anymore.
    One of our employees just had his birthday and I noticed the category doesn't automatically update and there's no flag to say they might now be ineligible for a certain code.
    I imagine there are more companies with the same problem where it's gone unnoticed that the National Insurance Category hasn't automatically updated as nearly everything else does and it's easy to miss a birthday!

    164 votes

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    37 comments  ·  Payroll  ·  Admin →

    Hi community, we've rolled out a change to Xero Payroll (UK), and now Xero will automatically apply the new NI category to a pay run based on an employees birthdate, and if they are entering into a new NI category. Meaning you no longer have to manually track and updates these.


    We appreciate all your contributions and letting us know how valuable this feature is for you. 😊

  18. HOLIDAY ACCRUAL SHOULDN'T TAKE A MONTH TO RESET
    We have holiday entitlement to reset on the 1st of April each year, however, the holidays don't reset until the 1st of May and after April's pay run.
    Please vote for all holiday balances to reset on the actual anniversary date.

    43 votes

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    11 comments  ·  Payroll  ·  Admin →

    Hi everyone, we're pleased to update you that these changes have been released in UK Payroll! 🎉 This includes the ability to set employee's leave to accrue based on a custom date of your choosing. Additionally, we've released changes based on the feedback here so that leave will now accrue on the first day of your annual accrual method.

  19. Offering a simple update to the Xero system which would dramatically improve one grey area:

    I had a discussion with my team and it's a common topic that keeps coming up - we find it very awkward having the 'Time Off' allowance displayed in 'Hours'.

    Just like some other tracking systems, they allow you to see your 'Time Off' as 'Days' which is much easier to glance at - instead of having to continuously calculate hours, which takes time and can cause confusion on some occasions.

    We would all very much appreciate it if you at least give the option…

    259 votes

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    41 comments  ·  Payroll  ·  Admin →

    Hi team, we're happy to share that we've recently released a couple of updates to solve for the needs here!

    • Payroll admins can now view employee leaves balance in weeks, days and hours where the employee has a consistent working pattern set up.
    • On the employee front, you'll be able to view leave balances in hours and (days) within the Xero Me app.

    We'd like to say a big thank you to everyone for contributing here and being engaged with our product team to deliver functionality that's most impactful for our customers.

    We have more enhancements coming to the Xero Me app soon, stay in the know through the Long and Short of it, and releases on Xero Central.

  20. We should be able to adjust the holiday year to the UK tax year as that seems to be very common. ( There is already a discussion topic for this but I cannot see it on this list.
    We should also be able to show holidays in days not hours.
    We should be able to calculate holiday hours for employees that do not do a 5 day week. The hours taken on holiday need to be overwritten every time a PT employee books time off.

    76 votes

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    16 comments  ·  Payroll  ·  Admin →

    Hi community, happy to share that these changes have now been released in UK Payroll! 🎉 You now have the ability to set employee's leave to accrue based on a custom date of your choosing. We appreciate your inputs and based on the feedback we've made a change so that leave will now accrue on the first day of your annual accrual method.

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