Settings and activity
1307 results found
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4 votes
Freya Pieroz
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8 votesFreya Pieroz
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2 votes
Thanks for the feedback, Steve I've passed along your compliments to our support team too.
Out of interest is there anything in particular you'd like to be able to download your support conversations for? e.g would you be wanting to share these somewhere else or file them somewhere to have on hand? This'd be great to share back with our team.
For the time being, as you might've found (though a little manual) - you can copy & paste the detail of a support case internal an external document such as Google Docs or MS Word.
Freya Pieroz
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11 votesFreya Pieroz
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3 votes
Hi Sam, appreciate you sharing this idea — we understand where you're coming from.
Being able to quickly see your Xero subscription plan from within your organisation’s settings would definitely make things easier. Having to jump to a different section just to check your plan or see what features are included isn’t ideal, especially when you’re trying to make quick decisions.
At the moment, this info isn’t shown in the Organisation Settings, but you can view your plan by going to My Xero from the main menu and clicking on the Subscriptions tab. That’s where you’ll find your current plan and any add-ons.
This idea is now in the Gaining Support stage. If this change would make things simpler for you, feel free to vote or leave a comment — your feedback helps us understand what matters most and where we can improve.
Freya Pieroz
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2 votes
An error occurred while saving the comment Freya Pieroz
shared this idea
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4 votes
An error occurred while saving the comment Freya Pieroz
commented
Rather more than two years after originally posting this, Xero still fails WCAG.
An error occurred while saving the comment Freya Pieroz
commented
Xero currently fails the Web Content Accessibility Guidelines (WCAG). This means that people with accessibility needs are locked out of being able to use Xero effectively.
https://www.w3.org/WAI/WCAG21/quickref/
A quick scroll through shows that Xero fails a number of criteria, such as:
- 2.1 Keyboard Accessible (for example, on the new bills page, tabbing through the page includes tabbing through the search bar, and when you tab through the date fields this causes today's date to be included as a filter, which cannot be immediately undone using the keyboard without tabbing through to another field)
- 2.4.7 Focus visible (if you tab through the page, can you see what you've tabbed to? Xero fails on the invoices page)
- 1.4.12 Text spacing (I'd really like to reduce the spacing between columns in tables, to increase the readability, but I can't figure out how. Compact view helps with the distance between lines, but not enough, and I can't figure out how to change that)
- 1.4.8 Visual presentation (the ability to switch between compact and regular view is not available on all pages)I can't say that the WCAG cover all situations, and there's certainly a bunch of best practices with regards to presentation that aren't specified in the Guidelines, but they are the bare minimum to ensure Xero is not in breach of the Disability Discrimination Act and to ensure that people like me can use the product they're paying for.
Freya Pieroz
shared this idea
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74 votes
We're interested to understand the interest in being able to add multiple emails to a clients record, for the purposes of setting these up for different purposes.
It would be great to hear more detailed feedback from our partners on the particular purposes you'd want to set up emails for and how this would help you through Xero's practice tools. Thanks!
Freya Pieroz
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7 votes
Hi 👋 your idea is being looked into by our Community team. We will be in touch soon to update you once your idea has been reviewed.
Freya Pieroz
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18 votes
Hi Cath, when you say you have to log out and then into the other org, are you using 2 separate Xero account logins?
Appreciate not the ideal solution but you could use incognito mode atm, to open the organisation you need to reference?
An error occurred while saving the comment Freya Pieroz
commented
Incognito mode is the wrong thing to use for this - I have browser profiles set up in Chrome at work, and each browser profile can have a separate datafile open without having to use multiple different browsers.
I've attached a screenshot of what pops up when I click on the little user icon in the top right of my Chrome menu bar.
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6 votes
Thanks for sharing your idea for timesheet tracking.
We've reviewed your idea and now it's up to the community to get behind and support it.
Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.
Freya Pieroz
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5 votes
Thanks so much for sending in your idea and showing us what matters most! We've taken a look, and now the next step is to gather community support. The more votes the better! Please encourage any colleagues who would benefit from this change to get involved and vote. Other members can also leave comments, adding more context on how your idea would improve their experience in Xero.
Freya Pieroz
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5 votes
Hey Timothy! It's great to see ideas like this from the community, thank you for posting it. After reviewing your suggestion for filtering payroll reports by tracking category, we've now made it visible so it can gain support from other community members. Community members can now add their votes and comment on how your suggestion would help them. 🙂
Freya Pieroz
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24 votesFreya Pieroz
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6 votes
Thanks for sharing your idea, and letting us know the changes that matter most for you.
We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!
Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.
An error occurred while saving the comment Freya Pieroz
commented
This would be incredibly useful right now - when sending out the usual message to employees who hadn't yet submitted their leave for the EOY period, I asked those who might not have enough to talk to payroll or to the relevant manager, so that we could work things out. I then separately flagged with that manager who I thought was going to be in trouble, so that they could be prepared to deal with potential issues.
One of those people booked leave such that they would have been in deficit for the next six months if they take it all, and having to acknowledge that they would be in deficit would have at least alerted them that they'd be having a chat with the manager if they went through with it!
Freya Pieroz
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15 votes
Thanks Daria, for sharing your idea with us.
We appreciate you taking the time to let us know what changes matter to you.
Your idea has been reviewed by our team and is now open for support from the rest of the community. In addition to upvoting your idea, other members can now comment and share how this change would improve their experience with Xero
Freya Pieroz
supported this idea
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45 votesFreya Pieroz
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8 votes
Thanks for sharing your idea, and letting us know the changes that matter most for you.
We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!
Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.
Freya Pieroz
supported this idea
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19 votes
Thanks for letting us know the report suggestions that are most important to you.
We've reviewed your idea and now it's up to the community to get behind and support it. Other members can now comment to share additional detail about how your idea could improve their experience with Xero.
Freya Pieroz
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1 vote
Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.
Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂
An error occurred while saving the comment Freya Pieroz
commented
Thank you for the automated suggestion to look at your page 'The Long and Short of it'. Unfortunately, the way the page loads and has so many moving things means that it's not Accessible either. I have already emailed your Accessibility team about that particular page, back in September.
Freya Pieroz
shared this idea
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This post is about to have its first birthday, and this is still a problem.