Settings and activity
145 results found
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6 votes
An error occurred while saving the comment An error occurred while saving the comment 
Fiona Davidson
commented
I have just had this happen.
If a negative leave balance exists on termination then ATO/STP rejects it.
Xero has a workaround that then entitles the employee to additional superannuation.By my understanding in these instances they are only STP compliant after manipulation.
Fiona Davidson
supported this idea
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11 votes
An error occurred while saving the comment Fiona Davidson
commented
HATE the constant prompts to set up payment services!
Payment Services now an in software Marketing Scam from Xero?!
These have become the equivalent of a Marketing Scam so Xero makes more money from kickbacks.
We DO NOT pay for you program to be bombarded with promotions for things that make YOU more money.
Seriously it used to be a lovely little discreet option, not its on everything and is not appropriate for all staff to see, or my clients who do not know how to map accounts for that matter.
I know Xero will not do what I am asking, they cant even get core functions of new invoicing to work why would they let us turn off something that makes them more money?!
I'm so angry and over their newspeak.
Fiona Davidson
supported this idea
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883 votes
An error occurred while saving the comment Fiona Davidson
commented
This has been continually requested for at least the last 9 years since I have been using Xero, its not planned anytime soon.
An error occurred while saving the comment Fiona Davidson
commented
Kelly Munro (Community Manager, Xero) responded · Mar 2, 2023
".....that there are no plans at present for this development. It is top of mind for the team, and will be reconsidered when resource becomes more available however we wanted to share and set expectation for the near term with you all, here."How can something be "top of mind" but have "no plans at present for this development"
I strugle to comprehend the alleged complexity of a function that is already established in so many other areas of Xero?
Fiona Davidson
supported this idea
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62 votes
Hi everyone, further to my recent update about our teams looking closer into the flows around attaching files to invoices, our product team have also started more research to get a better sense of our invoicing users for future improvements. We wanted to reach out to you all here to invite you to contribute through this survey. All your feedback will be deeply valuable to the team.
I’ll keep you updated on any progress around this idea specifically.
An error occurred while saving the comment Fiona Davidson
commented
https://www.change.org/p/petition-for-xero-to-stop-making-changes
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Fiona Davidson
supported this idea
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26 votes
An error occurred while saving the comment Fiona Davidson
commented
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An error occurred while saving the comment Fiona Davidson
commented
Have the ability to search attachments by name. For example I attach delivery dockets to bills and I always save the it with the corresponding document number, it would be good if search results showed attachment name matches too.
Fiona Davidson
supported this idea
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80 votes
An error occurred while saving the comment Fiona Davidson
commented
https://www.change.org/p/petition-for-xero-to-stop-making-changes
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Fiona Davidson
supported this idea
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286 votes
An error occurred while saving the comment Fiona Davidson
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Fiona Davidson
supported this idea
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287 votes
Hi community, thanks for getting involved here and letting us know the importance around being able to see the details whenever an invoice is sent from Xero. We understand the importance of this to our customers and our product team are beginning to review this idea to solve needs in this space. We'll move to Under review and I'll let you know as there's more progress here. Thanks
An error occurred while saving the comment Fiona Davidson
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Fiona Davidson
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384 votes
Hi community, thank you for your engagement and sharing how you'd like us to evolve roles for customers using Xero. User roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs - As you can see there is a large range of ideas for different roles shared by customers in Product Ideas.
We’re conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. To be upfront, the discovery of this work will be long running and there'll be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct…An error occurred while saving the comment Fiona Davidson
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Fiona Davidson
supported this idea
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402 votes
An error occurred while saving the comment Fiona Davidson
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Fiona Davidson
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An error occurred while saving the comment Fiona Davidson
commented
Petition for Xero Executives Regarding Alleged "Improvements"
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334 votes
Hi everyone, to front foot some of the recent comments we will not be bringing back classic invoicing. With developments continuing within new invoicing, we do want to let you know that our product teams are highly engaged with your feedback and the ideas for new invoicing on the site.
We understand there's good interest in being able to add a payment directly from the invoice screen and appreciate the efficiencies expressed by customers in being able to do this. At present we're reviewing this feature and will move the idea across to Under Review. I'll be back to share more on the outcomes. Thanks
An error occurred while saving the comment Fiona Davidson
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An error occurred while saving the comment Fiona Davidson
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I have now created and Off Site petition..... Petition for Xero to stop making changes...
https://chng.it/wYWMHwp9tdFiona Davidson
supported this idea
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New Invoicing - Allow Item and Description-only lines, with no Qty or Unit Price
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241111 New Invoicing 2025-031 Draft Invoice Copy.jpg 124 KB -
241111 New Invoicing 2025-031 Data Entry Draft Invoice.jpg 137 KB -
241111 Classic Invoicing 2024-136 Invoice Copy.jpg 99 KB -
241111 Classic Invoicing 2024-136 Data Entry Invoice.jpg 129 KB -
Screenshot 2024-06-18 142006.jpg 97 KB -
Screenshot 2024-01-31 144249.png 23 KB -
Invoice INV-DJM2756.pdf 90 KB -
Invoice INV-DJM2754.pdf 92 KB -
Invoice INV-DJM2737.pdf 94 KB
483 votesThanks for all your feedback here, everyone. The way you add description only lines in new invoicing is a little different to classic and we wanted to explain in hopes it'll help with how you're using new invoicing.
When entering a description only line, you can enter text in the description field of the line. If you add detail to any other field the line will be treated as a 'financial' line and you will need to include Qty, Unit price, Account and Tax rate.
When an inventory item is added this uses the item code field and the line is treated as 'financial', so it's not possible to use inventory items as description only lines in new invoicing atm.
We appreciate this is how many of you here have been making use of inventory and our product team are closely monitoring the feedback we're getting on this. Though we don't…An error occurred while saving the comment Fiona Davidson
commented
https://www.change.org/p/petition-for-xero-to-stop-making-changes
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Fiona Davidson
supported this idea
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An error occurred while saving the comment Fiona Davidson
commented
Petition for Xero Executives Regarding Alleged "Improvements"
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183 votes
An error occurred while saving the comment Fiona Davidson
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https://www.change.org/p/petition-for-xero-to-stop-making-changes
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Fiona Davidson
supported this idea
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49 votes
Appreciate the feedback and including a screenshot of the notifications you're getting on the invoice, Andrew. Just to make sure I fully understand your idea here - Are you saying that rather than seeing the pop up you'd like to have these added as history events to the invoice?
An error occurred while saving the comment Fiona Davidson
commented
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Fiona Davidson
supported this idea
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719 votes
Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to.
We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing.
We still have more enhancements on the way for history and I'll be back again when more updates land.
An error occurred while saving the comment Fiona Davidson
commented
https://www.change.org/p/petition-for-xero-to-stop-making-changes
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Fiona Davidson
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An error occurred while saving the comment Fiona Davidson
commented
Petition for Xero Executives Regarding Alleged "Improvements"
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197 votes
Hi community, thanks for on-going engagements with us about how you use the Xero network in this idea. As our team continue work on new invoicing, development for building the Xero Network within new invoicing is now underway, and we'll keep you updated of further news of this, here.
In the meantime, if you've set up Xero network for your contacts you can continue to send these through the Invoices awaiting payments list. As mentioned in my last updated we still strongly recommend exploring eInvoicing as a solution.
An error occurred while saving the comment Fiona Davidson
commented
I have now created and Off Site petition..... Petition for Xero to stop making changes...
https://chng.it/wYWMHwp9td -
18 votes
An error occurred while saving the comment Fiona Davidson
commented
I have now created and Off Site petition..... Petition for Xero to stop making changes...
https://chng.it/wYWMHwp9td -
112 votes
Hi community, we appreciate all the feedback you've shared on how we can improve new invoicing for your needs.
In relation to the alert of available credit as raised in this idea, we've identified there are a few situations for Invoice only users where the available credit pop up isn't being shown. This is something we have plans to fix, and while I can't give a specific date on the idea here, we want you to know this is important to us and I'll keep you updated on progress here.
An error occurred while saving the comment Fiona Davidson
commented
I have now created and Off Site petition..... Petition for Xero to stop making changes...
https://chng.it/wYWMHwp9td -
31 votes
An error occurred while saving the comment Fiona Davidson
commented
I have now created and Off Site petition..... Petition for Xero to stop making changes...
https://chng.it/wYWMHwp9td -
400 votes
Thanks for your continued engagement with us through this idea, team. As mentioned in my last update this idea spans different areas that you see defaults automating and improving efficiencies in how you invoice with Xero.
Since my last update, we've released some keyboard shortcuts to help with navigation and entry in some areas of invoicing, and we delivered the ability to invoice to your contact groups within the new experience.
As mentioned while we don't have plans for changing the behaviour of the select options when sending an invoice, these are driven by your last selection, using web browser settings.
Recently, we made a slight change to the way defaults are applied when you copy and invoice for a contact. So, now when you copy and invoice to the same contact defaults from their contact will be applied to the draft invoice, which aligns with the way this worked…
An error occurred while saving the comment Fiona Davidson
commented
I have now created and Off Site petition..... Petition for Xero to stop making changes...
https://chng.it/wYWMHwp9td
Xero response to my query.