Settings and activity
53 results found
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28 votes
Helen Mallett
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10 votes
It's great to hear your idea here, thanks for sharing it.
We've reviewed your idea and now it's up to the community to get behind and support it.
Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!
Other members can now comment to share additional detail about how your idea could improve their experience with Xero.
An error occurred while saving the comment Helen Mallett
supported this idea
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4 votes
Hey Lorraine! 👋 Thanks so much for taking the time to share this feedback with everyone. After reviewing your suggestion for adjusting the tax calculation for advanced holiday pay in UK Payroll, we've now made it visible so it can gain support from other community members. It’s now ready to gain votes and comments from fellow Xero users who might find this useful.
Helen Mallett
supported this idea
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40 votes
Thanks for sharing your idea here.
We've reviewed your idea and it's up to the community to get behind and support it. Sharing the idea with any colleagues could benefit so they can add their vote too!
Helen Mallett
supported this idea
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16 votes
Hi everyone, thanks for your votes and comments on this idea. It’s clear that a simple 'Untick All' option when creating a pay run would save you a lot of time. We understand that manually deselecting employees one by one is time consuming, especially for those who have a large number of employees but only need to process a pay run for a few. We will keep this idea updated as we move through any design and development phases.
Helen Mallett
supported this idea
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12 votes
Hey Kayleigh, thanks for raising this idea with us! We appreciate that you've found an opportunity to improve our default Tronc pay items.
We've reviewed your idea and now it can gain support from other community members.
Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.
Helen Mallett
supported this idea
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26 votes
Thanks for sharing your idea with us,Gary. We appreciate you taking the time to let us know what changes matter to you.
Your idea has been reviewed by our team and is now open for support from the rest of the community. In addition to upvoting your idea, other members can now comment and share how this change would improve their experience with Xero.
Helen Mallett
supported this idea
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16 votes
Hi Sophie ✨, thanks for your feedback on this idea. We're well aware how the generic descriptions in pay run journals can be confusing when they don't align with your specific payroll settings. We understand that you've been using workarounds like exporting reports to Excel and manually editing them to get the detail you need. While this can help in the short term, we recognize it is a time-consuming process that shouldn't be necessary.We've shared your valuable feedback with our product team. As with all new features, we have to balance this against other development priorities. We can't promise a specific timeline, but the more support an idea gets, the higher it climbs on our list. Please continue to vote and comment on this and similar ideas to show your support. We'll be sure to provide another update when we can✨
Helen Mallett
supported this idea
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42 votes
Hi everyone, thanks for sharing your feedback on flexible pay periods. We appreciate you explaining how important this is, especially for those running 4-4-5 week structures.
The product team have reviewed this idea and, after looking into what would be involved, have confirmed it isn’t something we’re planning to add to Payroll in the foreseeable future.
We’ve updated the status to Not in pipeline. While we’re not moving ahead with this work, your feedback is still really valuable and helps us understand the different ways you’re running payroll in your business.
Helen Mallett
supported this idea
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38 votes
Hi everyone, thanks for your feedback on this idea. We appreciate you sharing how submitting leave requests for the next year impacts current leave balances.
A workaround in Xero is to delay submitting or approving leave requests until the next year. We understand this may require payroll admins to track future leave outside of Xero.
We’ve shared this idea with the product team however we need to be upfront here, there are no plans to work on this in the near future, so we'll update this to Not in Pipeline.
We’ll keep you posted if our priorities change. Thanks for continuing to share your feedback as this helps shape Xero.
Helen Mallett
supported this idea
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118 votes
An error occurred while saving the comment Helen Mallett
commented
Absolutely need to be able to send a receipt for overpayments. Our customers often overpay or pay in "installments" to clear their balance as we request 50/50 deposit/balance on our products.
Helen Mallett
supported this idea
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34 votes
Hi everyone, we thoroughly appreciate the interest and sharing how this feature would be beneficial to you here.
As you may have seen when reconciling or through other updates, we have introduced credit notes into the reconcile experience where you can now find and select credit notes directly from the Find & Match screen.
We understand there are other transactions types our customer would like this functionality extended to and are continuing to consider how we may expand this overtime.
We will share further any further updates around this with you here. Thanks
Helen Mallett
supported this idea
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Account Transactions: Receipts - Send automated 'payment received' e-mail when payment is reconciled
562 votesHi everyone, we totally get how automating the sending of receipts when a transaction is reconciled would free up time and the manual task involved in this activity.
Though not in the pipeline at present, this is a feature our product team would like to explore more in the future.
We’ll be sure to update you all again when we are able to look into this deeper. Thanks
Helen Mallett
supported this idea
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62 votesHelen Mallett
supported this idea
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96 votes
Hiya team, we wanted to share another update with you all. As our product team conduct discovery for potentially extending the Reconcile period feature to more regions we'd love to get our community's active engagement in the process.
If you'd be interested in collaborating with our team on the research they're doing for this please reply on this idea or respond directly to our update 💬and we'll be happy to share your details with them for further contact. Thank you!
Helen Mallett
supported this idea
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16 votes
An error occurred while saving the comment Helen Mallett
commented
Oh my gosh, why is this not a thing! We have wholesale customers who receive a discount, and sometimes items come back. It's critical we refund them the amount they paid not the retail amount. Driving me nuts.
Helen Mallett
supported this idea
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448 votes
Hi team, thank you for your thorough feedback in this idea. We appreciate there are different preferences our users have when approving invoices in Xero and just to re-highlight - there are now keyboard shortcuts available for most action buttons in invoicing to help navigate and quickly select the option you prefer rather than the drop down selection.
Though we understand it is not the news you're hoping here we want to be transparent that there are no plans at this stage to add the ability to set your own default for the Approve button in invoicing.
We will continue to track the support this idea keeps building and be sure to let you know if there is any change to the status of this idea, here.
Helen Mallett
supported this idea
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24 votes
Thanks so much for taking the time to share your feedback and explain how this change affects your day-to-day workflow 💙
We understand that having the attachment option at the bottom of the page can create extra scrolling and slow things down, especially when you're working through a high volume of invoices and need to quickly check supporting documents.
We’re moving this idea to Gaining Support so we can continue tracking interest and better understand the impact for customers using new invoicing. Please keep the votes and comments coming — examples of how this affects your workflow are really helpful for our team.
Helen Mallett
supported this idea
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483 votes
Hi community, as mentioned in my last post we want to keep you looped in on changes around autosave.
Our product team has continued to focus attention on how we can make invoicing faster and more responsive to improve our customers' experience.
We've now optimised autosave to require less processing power, leading to faster invoice loading and saving.
While we don't have any plans to remove autosave, there is the possibility that we would make updates to improve experiences related to autosave in the future - I've provided links below to ideas that have been raised and remain open for consideration;
- Invoicing - Undo/revert to previous version of an invoice
- Exclude Auto Save from History and Notes
- Invoices - Add invoice number when invoice is Approved
Thanks again for all your feedback and sharing with us in the forums here.
Updated 10 Sept 25
Helen Mallett
supported this idea
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An error occurred while saving the comment Helen Mallett
commented
It just slows down data entry and loading a draft invoices takes forever! Please turn this off. It is not required.
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208 votes
Hi team, I know it's been sometime since this idea was initially raised and we wanted to update you all here.
We appreciate and understand why some businesses would prefer the acceptance of a Quote be sent to the organisation's reply to email address, rather than the user that initially created the Quote.
While our product team have reviewed and are attentive to your interest in this, we want to be upfront that this is not something we currently have direct plans for changing the behaviour of.
Our team will continue to review this idea and when we're in a position to assess notification and communications for Quotes, we'll share if there are any updates around this, here.
Helen Mallett
supported this idea
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Oh my gosh, this would be amazing. We have staff that we split the salary over different departments and at present I do a journal to correct it.