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This is a basic feature of many accounting packages, and the fact it has been highlighted by so many, but not implemented is very disappointing. Xero is very much behind the market in this respect.

There are comments on this request almost daily Xero - Is anyone looking into this request? How abut a response?

The sheer volume of comments and votes on this thread I am shocked that XERO is not looking at this. It is a basic accounts function

A tick box to mark 'on hold'

this is needed asap

This is certainly much needed. Was certainly useful on our old software and something we utilised regularly. At least if the invoice is in the system and marked as on hold/disputed it won't get forgotten about or paid in error.

A bill can be awaiting approval because it hasn't been processed yet or it can be awaiting approval because it's in dispute with the supplier. Currently I have to add an asterisk to the invoice number so that I know which bills are in dispute. I can't show invoices in dispute when I write to a supplier, it's a long winded manual edit. This is such a basic feature.

Ability to flag an account to categories such as 'on hold' 'pay on order' 'direct debit' 'credit account' 'do not use' with the possibility for users to add their own.

For us it would be useful to add one to say 'project open' and have personalised ones for specific contracts so that we know what stages of a job clients are on and what suppliers to use when.

Hi,

Yes please, this is much needed! And also the possibility to exclude the bill from the aged payables report (so a filter would be needed there too!).

Hi,

Yes please, this is much needed! And also the possibility to mark it as "on hold for payment", something that would exclude the bill from the aged payables report (so a filter would be needed there too!).

Hi,

Yes please, this is much needed! And also the possibility to mark it as "on hold for payment", something that would exclude the bill from the aged payables report (so a filter would be needed there too!).

This is an essential function. We need to be able to keep track of bills which are in dispute. Not having this facility means that we are relying on other systems to keep track of this which defeats the object!!

Bills to Pay - Alert for DO NOT PAY/ON HOLD

Credit limits does not solve this idea. And the idea of flagging a bill or invoice in dispute are them same concepts, just for bills and invoices. Invoices may need to be put in dispute because the customer has an issue and the invoice may be revised or have a price negotiation of some sort. And bills require a the ability to be flagged as 'in dispute' because we have an issue with what we have been billed for. Essentially the exact same idea but for bills and invoices.

Some may not use the feature, but there are many votes and many comments that indicated a large amount of businesses would indeed see the benefit of having this idea met with a solution.

This is not a problem until you need it. Having a bill in approved status appears to be right to pay, but when something happens or changes how can we make it a clear visual that the bill is in dispute without this feature? We can't... Sometimes the Supplier themselves needs to be on hold too, all future bills are not to be paid until whatever it is is resolved.

There are occasions when an approved bill to pay needs to be stopped for payment - there could be any number of scenarios this may occur.

Not having a function when you can hold or suspend a bill to pay or mark as disputed, or even hold a supplier contact is an issue in Xero

The capacity to add bills as "on hold" would be an extremely helpful addition for clients who pay on receipt of goods. For some of our clients, they may see a 3-6 month delay in receipt of items and if these are allocated to awaiting approval, supplier reconciliations will be incorrect.

Being able to flag and add a note for disputed invoices would be ideal. Its a massive flaw in the system Xero not having this. As mentioned below its easy for payments to go through by mistake as there is no way to let other colleagues know in the organisation that an invoice is under query. It really is a very important part of bookkeeping and a system like Xero should have features like this as standard to make the process easy.

As a new user I am really very surprised that this feature is not already in place. Putting an invoice on hold is a fundamental accounting requirement. Can you please get it added as soon as possible? The workarounds are simply not practical and payments can end up going through by mistake.

We have other staff in accounts payable now. Not being able to flag a payable invoice is just - waiting for it to be paid by said other staff, who are unaware of which & why the invoices are disputed.

Sage allows you to do this and put notes, it really is one that I need at the moment I have to have a seperate spreadsheet for my disputed invoices - not great for payment runs!