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4 votes
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Freya Pieroz
commented
As a side note, last week I sent some invoices by e-invoicing. I checked that days' entire batch of invoices when one I sent to a different client had not arrived within a couple of hours, and all of them showed "failed to send" in the history for each individual invoice. So I sent each and every one of the failed invoices by email, because that's the only way they'll arrive, right?
Came into work this morning and found that the e-invoices showing as failed sent themselves after I'd logged off at COB, because they've arrived in the accounts of the other client to whom I'd sent them (original attempt between 1:30pm and 2:30pm, arrived at 5:30pm). And now there's duplicate invoices in their accounts and the invoices in the sender's accounts still show 'failed sending' in the history.
An error occurred while saving the comment Freya Pieroz
commented
... And by very occasionally, I mean every single invoice I've tried to send today. I would like to get paid, which means I need to send invoices... successfully
Freya Pieroz
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5 votesFreya Pieroz
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18 votes
An error occurred while saving the comment Freya Pieroz
commented
This should definitely be brought in before 2026, when we will be required to pay super on the same date as pays. Imagine doing manual super via the ATO small business super clearing house for weekly pays, when it won't let you lodge a new super batch until your previous batches' payment has cleared their processing!
Freya Pieroz
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15 votes
An error occurred while saving the comment Freya Pieroz
commented
One of my clients also uses projects to keep track of multiple projects that use multiple contractors (both company-to-company and direct via payroll (which allows us to pay their super for them as the ATO requires)). None of these contractors use Xero timesheets, they use timesheeting that meets Defence contract requirements. And company-to-company contractors wouldn't use timesheeting in our company file anyway, they'd use it in their own company file!
The only workaround we've found is to create each contractor as an estimated expense for each project that they're working on. We then assign each bill for each contractor's work to the estimated expense with their name on it. It's cumbersome and clunky but it lets me see useful information.
An error occurred while saving the comment Freya Pieroz
commented
My clients do use payroll to process direct contractors, because Australia and superannuation, but there is absolutely no reason for those contractors to have access to the finances of a project. They don't need to see the internal profit and loss; they don't work for the company.
These contractors also don't use Xero timesheets, because they use and submit timesheets as per my clients' customer's requirements (gotta have approved timesheets attached when I invoice the customer) and getting them to do their timesheet twice is stupid time-wasting. So if I want to have their timesheets in Xero timesheets, in order to assign that timesheet to a Project, I have to manually enter each timesheet and assign it to the contractor as a Projects user, and that's a waste of MY time.
I currently do a workaround by creating a bill for each individual being paid through payroll, and assigning _that_ to the project, but I have to track the hours they've worked in a spreadsheet because the tax withheld means that I can't put 40 hours @ $30/hr = $1200 on the bill for that payroll since they actually get paid $1200 less tax plus super accrued (to be paid in a month).
Freya Pieroz
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11 votesFreya Pieroz
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5 votesFreya Pieroz
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751 votes
Hi everyone, we appreciate wanting to hear from us on this idea and apologies for not commenting sooner. I can assure you this has not gone unnoticed and internally there have been reviews and discussions for how batch payments can be improved. We have the appetite, but as with all developments this must be weighed up and considered against many other important changes needed in product.
We want to be upfront that developing the ability to include Credit notes in Batch payments has not been planned at this stage.
As some may have seen, we do have work going on around being able to include Credit Notes as part of the reconciliation process. We understand for many on this idea the timing of including credit notes when you’re creating the batch payments is crucial, however we hope that when delivered at least being able to reconcile these more efficiently…
Freya Pieroz
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30 votes
Hi everyone, as much as we appreciate the feedback and interest of being able to receive a notification of whether an invoice has successfully sent. The team priority right now is around the body of the invoice within Xero.
We want to be transparent in this here and will move the status of the idea back to submitted.
We will let you know of any change.
Freya Pieroz
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9 votesFreya Pieroz
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68 votesFreya Pieroz
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9 votesFreya Pieroz
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21 votesFreya Pieroz
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3 votesFreya Pieroz
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1,143 votes
Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback.
As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future.
We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on.
One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…
An error occurred while saving the comment Freya Pieroz
commented
I've had to create separate contacts for each Defence contract manager, because of this. There's a lot of them. Each invoice has to be CC'd to the correct contact when you send it to Defence accounts, and I'm not willing to bet on my ability to not make typos when changing things repeatedly, so multiple unnecessary contacts it is...
An error occurred while saving the comment Freya Pieroz
commented
I've had to workaround this issue with separate contact cards for each site (and in some cases, for each project with a different person that invoices need to be marked attention to)... That then requires custom reports and statements.
Freya Pieroz
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4 votesFreya Pieroz
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59 votes
Hi everyone, thanks for voting and sharing your feedback here.
From the Contacts page you can already click the quick link to the official ABN lookup page to verify a number yourself. Our product team have reviewed the commentary here and appreciate that the ability to do this from within Xero would enhance the process, however at this stage there are no firm plans or timelines surrounding this. As always we'll be sure to return here if there's more news to share 📢
Freya Pieroz
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An error occurred while saving the comment Freya Pieroz
commented
I remember when Xero used to do this, or something that looked like this, back when I first started using it...
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610 votes
Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.
We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.
Freya Pieroz
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459 votesFreya Pieroz
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767 votes
Hi everyone, a year on from my last engagement we wanted to provide an update for you all here.
As many will be across we're in the midst of making a lot of iterations and improvements to new invoicing leading up to the retirement of classic invoicing in September (2024).
We have a fair amount of work lined up in the teams schedule over the coming months and to give an indication there isn't any committed plans around a function to add interest to invoices.
That said, we do have a team that have picked up and are considering how we might solve this with the technology in new invoicing - It's early days on this yet, but I'll share if there's any progress on this for you all here.
In the meantime, as has been shared by others over time there are a few ways you could accomplish this…
Freya Pieroz
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1,082 votes
We appreciate wanting to see more rapid movement, everyone. Having done a lot of exploration into this area our team have a good handle on the needs to solve this, however we want to be honest that development will be some time away with the team currently focused on improving bills list views and updating add/edit bill pages. For the time being to keep you up to date we're going to move this idea back to Submitted until more active work takes place for this.
I can assure you this idea is the best place to be leaving feedback for this feature, and Xero Product Ideas as a whole is the best place to be sharing where you'd like to see change across Xero products. As a community team we're advocating on your behalf constantly to see where ideas can be worked on, and this site is where our product…
An error occurred while saving the comment Freya Pieroz
commented
@Lynn the workaround I've been using is to add the reason why it's in dispute to the bill reference, because that shows up when I'm reviewing a batch payment. Doesn't help if the bill reference is really long, but it's helped save me a few times :-)
(example from a couple of weeks ago: " - query ANZAC Day" because the bill showed a contractor as working on a public holiday, which was outside the scope of the contract)
Freya Pieroz
supported this idea
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This invoice would have been paid over a week ago, if it had gone through. An alert would have meant I could follow up immediately, instead of finding out after EOFY when it has (minor, in the grand scheme of things) consequences for both my client and the entity that they are invoicing.