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  1. We should be able to adjust the holiday year to the UK tax year as that seems to be very common. ( There is already a discussion topic for this but I cannot see it on this list.
    We should also be able to show holidays in days not hours.
    We should be able to calculate holiday hours for employees that do not do a 5 day week. The hours taken on holiday need to be overwritten every time a PT employee books time off.

    76 votes

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    16 comments  ·  Payroll  ·  Admin →

    Hi community, happy to share that these changes have now been released in UK Payroll! 🎉 You now have the ability to set employee's leave to accrue based on a custom date of your choosing. We appreciate your inputs and based on the feedback we've made a change so that leave will now accrue on the first day of your annual accrual method.

  2. Currently, when super payments bounce, Xero sends us an email letting us know that a payment to a particular super fund from a particular payment batch has failed. Once we've identified whose it was, and got the updated details, we then have to contact Xero to get a re-processing authorised.

    All of this takes time, during which the Directors of my clients may become liable for late super payments. I'd like a button to click to speed up at least the contacting Xero for re-processing bit - preferably as part of the process identify the refund received and connect the…

    15 votes

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    4 comments  ·  Payroll  ·  Admin →

    Hi team, sorry we haven't joined in this idea sooner. Earlier this year we released an improvement so now if an auto superannuation payment is returned the authoriser will receive an email including the reason for the return. They will be able to withdraw the payment from the processed batch to reprocess the contributions. We have detailed help for this on Xero Central, but if you run into any snags as always our Xero Support team are available to help. 🙂

  3. I have a member of staff who I have granted access to the payroll feature, however she cannot submit anything to Xero central such as a question or request. The only way this can be done is if I also give access to the accounting feature as well which I do not wish to do. Can you improve the system so that anyone who has payroll access can submit a request to xero central.

    1 vote

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    Your employees with Payroll only permission should be able to access Xero Central as they have a Xero login and this is the only requirement. If your employees are not able to access Xero Central can you please raise a case with our Xero Support specialists so we can look into this. 😊

  4. UK HMRC often carry out routine checks on compliance with PAYE and National Minimum Wage. In one NMW check we have been asked to provide them with a list of the names and NINOs of all staff employed by us between two specified dates. To make it easy they dont use tax years but calendar dates

    We need a standard payroll report that allows us to export a list with the employees name and NINO. The only way to create this at the moment is by a manual trawl

    3 votes

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    0 comments  ·  Payroll  ·  Admin →

    Thanks for your interest and feedback on this idea, everyone

    Currently you can generate a Pension Contribution Report which includes the employees name and NINO 🙂 When creating the report - under Columns select the fields you'd like to include in the report as well as the date range. Once created, you can export it in PDF, Excel or Google Sheets. 

  5. I would like to request the return of the nice simple professional looking GST Returns and Printouts as the new layout is unsuitable to be sent to Clients and printing out the GST Returns and details now appears spread over more pages.

    5 votes

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    Thanks for your feedback here, everyone. We appreciate hearing what our customers need, and listening to feedback our team have made a change to the layout of the GST Transactions by tax rate view, so this is now similar to the previous report in a portrait layout 😊

  6. There is no reason to keep the previous bank holidays on every payslip.

    I can’t seem to get rid of previous bank holidays from showing on current/future payslips. Why are bank holidays from the Easter and the King's Coronation still appearing on payslips May 2023 onwards?? Doesn’t look very professional. This is all on the YTD earnings line. Why isn't there an option to remove it? Clients are not very happy.

    12 votes

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    3 comments  ·  Payroll  ·  Admin →

    Hi everyone, returning now a few weeks on from our last update, we’re going to move this idea to ‘Delivered’ with the change the team made to Payslip PDFs. We have now combined all previous earnings as one YTD line so that your employees only see the most relevant information 🥳

  7. A detailed pay run journal report would be much more useful than the current summary version. It is especially unhelpful that selecting the entry in an expense account just takes you to the pay run - it doesn't show you what is coded to which expense account. With many employees this can take a long time to find errors or to manually journal multiple costings

    10 votes

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    5 comments  ·  Payroll  ·  Admin →

    Hey community, 👋 thanks for all your support on this idea, I'm popping in to switch it across to delivered! 

    Last year, we rolled out support for the new journal reports 🎉 These can be filtered by account and account code or even the description.

    For more information check out our support article on our new Journal reports here.

    Thanks again for your feedback. We know this has been a highly anticipated feature for the community and we appreciate your contributions.

  8. The ability to make pay day superannuation contributions (on a weekly basis) prior to the government mandated deadline of 2026.

    6 votes

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    1 comment  ·  Payroll  ·  Admin →

    Hi team, as noted in my last response it's already possible to pay superannuation contributions weekly.

    Auto Super allows you to make superannuation payments as regularly as you'd like.

    We'll shift this post to Feedback and I have created a separate idea for making the approval button more obvious as Kylie has suggested here.

  9. Remove the automatic bank holidays been added, If you could add the days worked then it would work but it is adding bank holiday payments even if someone has left a week before.

    7 votes

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    0 comments  ·  Payroll  ·  Admin →

    Hey community, 👋 thanks for all your support on this idea, I'm popping in to switch it across to delivered! 🎉 

    If the employee has a leave date prior to the bank holiday it will not be added automatically. Also you have the option to include or exclude the relevant bank holiday's for the employee in their employee file.

    For more information check out our support article.

  10. At the moment there doesn't seem to be a way to pay a monthly employee a basic monthly salary without the hourly rate changing to reflect the number of working days in the month. Please can there be an option to pay a monthly employee a basic 12th of their annual salary each month and the hours per month are set to the average of a 12th of their annual hours so that the hourly rate for overtime etc stays the same each month.

    Thank you.

    19 votes

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    5 comments  ·  Payroll  ·  Admin →

    Hi everyone, we’re pleased to share that we’ve now released working patterns to all UK organisations that use Xero Payroll.

    You can now enter more information about employees’ working patterns to support leave and earning rates calculations and save you time. You’ll be able to:

    • Create or select from working pattern templates
    • Add working patterns manually or using the template
    • Setup multiple weeks of a working pattern

    Being able to set up to 13 weeks in a template means you’ll be able to accurately reflect employees’ that may work differing hours through weeks in a month like you’re after here. We’ve shared a few videos on YouTube that’ll help guide you through the change 😊

    Thanks for all your engagement and sharing with us on the idea here.

  11. Would be great if we could have a tidier and shorter one (selecting what you want) rather then the CSV file

    8 votes

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    4 comments  ·  Payroll  ·  Admin →
  12. Xero Me - change of address - employee can lodge a notification through Xero Me to payroll for your change of address. The change could be approved by the payroll administrator and it immediately updates Xero, then an email would be sent to the employee to say the change of address has occurred. This would reduce administration time, spelling errors in address and encourage employees to keep their details up to date.

    60 votes

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    16 comments  ·  Payroll  ·  Admin →

    Hi everyone, back to announce that employee profile updates have now been rolled out across NZ, UK and AU 😊

    With the updates employees can now view more fields within their employee profile, and update details that don't require admin approval, including;

    • Contact number & email address
    • Residential address (excluding State/Country)
    • Emergency contact information

    We really appreciate your voice through this idea and helping us focus on changes that can make a difference to our community. Thanks!

  13. Can the GST Audit report print in order to match return , Ie sales at top, than expense and non GST last. rather than exporting and sorting . Usually less transactions and easier to check first. but have scroll through 100s to find.

    3 votes

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    Hi all, just confirming as per my recent update. Within the Transactions tab of the new GST Return, you can now choose to view by box number or tax rate, giving more customisation of how you review associated transactions.

  14. Hi,
    Is it possible to have a report added that includes columns for the Lower Earnings Limit (LEL) NI, LEL to the Primary Threshold (PT) and PT to UEL for NI?
    Thank you

    2 votes

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    0 comments  ·  Payroll  ·  Admin →

    Hey all 😊 You can find a breakdown of NIC thresholds in the P11 report.

    This report shows the pay period YTD per employee as well a breakdown of the different NIC thresholds.

  15. The leave process is not flexible enough. Once a request is approved, it can't be changed - only declined which is incorrect. Need to be able to amend/delete after approved. There should be the option to book as days not hours as our employees have day entitlement, this should also be able to be shown on payslip as days remaining. Why also is the leave balance report not being opened to UK

    3 votes

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    0 comments  ·  Payroll  ·  Admin →

    Hi team, currently a user with payroll admin permission has the ability to edit approved employee leave requests, by going to the employees record, clicking into the leave tab, selecting the three dots where they'll see the option to edit.

    In regards to setting leave to be based on days this isn't possible as the earnings are based on hours, and cannot be set to days.

  16. Payslip Notes - ability to write a note on an individual employee payslip not just one generic note for everyone.

    8 votes

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    5 comments  ·  Payroll  ·  Admin →
  17. I appreciate the need to comply with minimum wage but to have this message on every pay item showing when processing is not only annoying but confusing when processing. This should only be a warning prompt if the gross pay doesn't meet the requirement when pay details have been completed.

    8 votes

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    0 comments  ·  Payroll  ·  Admin →

    Thank you for your feedback regarding the frequent Subject to minimum wage messages. We understand your feedback on these notifications.

    Please know they are temporary and essential right now. The notifications were implemented to encourage employers to carefully review their payroll data to ensure compliance with HMRC’s new legislations, and to avoid penalties during this transition period.

    We'll pass your feedback on to the product team.

    Thank you again for helping us improve Xero! We encourage you to continue sharing your ideas and voting on suggestions within the forum.

  18. It would be great to be able to export a report of all notes on employees contact. We use the notes section to record notes about attendance issues, conversations, warnings given.

    2 votes

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    1 comment  ·  Payroll  ·  Admin →

    Hi Kylie, while there's not a specific employee notes report, you can run the Payroll History with a few filters to get what you need here.

    When you run the report you can either run it for all employees, or select the specific employees from the drop down. Set the Type to 'Employees' and Apply.

    Once run you can then enter 'Notes' in the search to further filter and only show employees notes added to their records in the set date range. If needed you'll also be able to export the report to Excel or PDF.

  19. Can you please post up instructions on how business owners can setup novated leases for their employees and also identifying the process where the vehicle is FBT exempt or subject to FBT. We have had a few of our clients ask why Xero doesn't provide much guidance regarding this issue.

    7 votes

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    0 comments  ·  Payroll  ·  Admin →
  20. Would be great if we could run a report detailing which staff have taken leave (annual, personal) during the period to confirm it agrees to leave entered in Xero Me.

    2 votes

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    1 comment  ·  Payroll  ·  Admin →

    Hi team, just returning to this idea, I've slightly amended the title and we'll move across to delivered.

    As mentioned in my last update, you can use the Leave requests report which will show the start and end dates, as well as units and dollar amount. It's also possible to run the report for all, or just specific employees for the period. 🙂

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