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  1. When you create an invoice the payment terms default to what is set for each customer (ie. 45 days from end of month, 60 days etc) however if you then change the issue date of the invoice, it defaults back to 30 days for every client regardless of their terms. We are looking for it to caclulate to each clients correct terms whenever the invoice date is changed

    3 votes

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    Hi team, with some recent changes we made to the date picker in new invoicing you should find this is now working correctly for you. When creating a new invoice the default due date is triggered by the invoice settings, or where set for an individual contact this'll be the date used, also as noted in my update here - now if you update the issue date after a due dates entered, it does not automatically update the due date when you make issue date changes.

    If you're still finding any discrepancies in what you're expecting I'd recommend raising a case with our specialists at Xero Support so we can get more detail and confirm the behaviour you're getting.

  2. When using Classic version of invoicing, there was an option to Add a new line and then a drop down option to Add 5, Add 10, Add 20 lines.

    In the New version of invoicing, this option seems to have disappeared?

    Please provide this option if this has not already been provided. I can only seem to add a new line after entering the first line of information.

    I found the Add 5 and Add 10 lines really helpful when I'm copying similar job items down a list than having to tab across to get to the next line when…

    41 votes

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    Hi community, thanks for your on-going support and letting us know how useful you find adding multiple rows at once is to you.

    Our teams have stayed tuned into feedback we're receiving and I'm pleased to share you'll now see a drop down next to the 'Add row' button where you'll get the ability to add 5, 10 or 20 rows to an invoice at a time 😊

  3. A detailed pay run journal report would be much more useful than the current summary version. It is especially unhelpful that selecting the entry in an expense account just takes you to the pay run - it doesn't show you what is coded to which expense account. With many employees this can take a long time to find errors or to manually journal multiple costings

    10 votes

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    5 comments  ·  Payroll  ·  Admin →

    Hey community, 👋 thanks for all your support on this idea, I'm popping in to switch it across to delivered! 

    Last year, we rolled out support for the new journal reports 🎉 These can be filtered by account and account code or even the description.

    For more information check out our support article on our new Journal reports here.

    Thanks again for your feedback. We know this has been a highly anticipated feature for the community and we appreciate your contributions.

  4. It would be great if we could search from within a customer or supplier record for a specific invoice or bill number.

    It is difficult at the moment to search as
    1) there are always notes in the way that can't be hidden
    2) you have to exit the customer/supplier to find the screen where a search is available.

    Having used other accounting packages, I was shocked to see this wasn't available within Xero.

    7 votes

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    Hi team, sorry we've not returned to this idea sooner. You'll find with some of the updates we've made to the contacts record it is now possible to view transactions in separate tabs within the Activity of a Contact, and are also able to search transactions in the tab by amount, reference or invoice number 🙂

  5. It would be nice to be able to set a default tracking category for invoice branding themes. As it is now, we have to set the tracking category manually for each line item on an invoice. For longer invoices this becomes very tedious and error prone.

    1 vote

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    Hi Dominic, as Tracking was originally designed as an internal mechanism for tracking and monitoring parts of your business, it's not possible to make this field visible to your customers (re the invoice branding theme) we have a slightly different request for this here that you're welcome to join if you'd like to see this.

    However, if you'd like to set a default Tracking option to save yourself time when entering invoices you could set this on your Contact records. Within the Sales and Purchase sections you'll see an option to assign a Tracking option for each category you've set up.

  6. Can we please have the report codes shown & editable on the chart of accounts page, and also through the actual reports?

    Reasons for the request:
    1. It is a logical workflow to specify how an account is to be reported when setting it up
    2. It saves having to view the report, realise a report code needs correction and then having to close the report to do this, if you can drill down straight from the report as displayed.
    3. As the account balance is shown on the Chart of Accounts page, it makes it clearer which …

    45 votes

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    Hi team, we hear you and appreciate the feedback to our last update. I'm pleased to share that now along with the previous update of the ‘Report code’ column to the Chart of Accounts page, we have also just added a button to the main Chart of Accounts screen 'Edit Report Code Mappings' which takes Xero practice users directly to the report code mapping screen.

    Taking it that next step to make it easier for practice users to update report codes for new and amended accounts in the chart of accounts. Thanks for all your support in this.

  7. We run multiple branches out of one Xero ledger. We find the income and expenses by contact report very handy to track sales data, however it would be much more useful if we were able to filter by tracking catagory (for our instance we track branch locaiton).

    11 votes

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  8. It would be great to have an invoice template default set up per Customer in their Contact settings.

    2 votes

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  9. Have less white space on new invoicing as it fills screen. The notes section which is in contacts 4000 chars make visable and editable on the new invoice page so we can see it whilst creating and invoice. We dont then have to keep jumping from one page to the next.

    437 votes

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    Hi team, taking a lot of our customers feedback onboard we've just released a new line item grid that encompasses many improvements our customers have been asking for. With this change, our product team have optimised padding, font size and column width, reducing the amount of white space and providing a more compact view. For many customers this means less scrolling and better visibility of the contents of fields like Account and Tax Rate which are now wrapped so you can see the full contents. 

    We value all the feedback we've received from customers as we keep developing this experience. Please continue to add your votes to what matters most to you, our product teams continuously lean into your feedback and trending ideas from the forums here as they plan more improvements.

  10. I do not know if there is a way to do this if so it is not too simple. I would like to allocate a payment from the Bank to a Supplier but to not allocate it against any invoices. This would not be a new invoice but would sit on there account so it is easy to know what they owe a supplier. This idea would be similar to Sage "Payment on Account" which is very simple to do on Sage.

    2 votes

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    Hi team, the way to do this in Xero would be to reconcile the payment as an overpayment or a prepayment. This would then be credit on a suppliers account that could be applied to a bill at a later date. 

    Best to connect with your adviser if you're unsure which transaction type you should record these as, however we have a bit more information on these here and here respectively. 😊

  11. Petition for Xero Executives Regarding Alleged "Improvements"

    https://central.xero.com/s/question/0D53m00009n36b9CAA/petition-for-xero-executives-regarding-alleged-improvements

    I encourage Xero Subscribers and other customers to start commenting and upvoting so we can show the Executives that these "improvements" are NOT improvements!

    So, if you have had problems with any of the alleged improvements, some I have listed below, they include any sub issues associated with the changes.

    Please add only "I agree" in comments. This will help our overall numbers into a louder and bigger voice.

    • New Bills View
    • New Contacts View
    • New Invoice View
    • Retiring of classic invoice layout
    • Xero Support Staff Gaslighting you

    Unfortunately, there are so…

    102 votes

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    Hi community, I’d like to share the new Xero Central page for new invoicing that we noted was coming. 

    Along with updates to individual ideas on the site here, this page will become the one source for key feature rollouts including:

    • what’s available in new invoicing right now,
    • timelines for features and enhancements going live in new invoicing, as well as
    • a comparison table between the classic and newer versions of invoicing.

    We'll be updating this page regularly.

    Remember, you can keep switching between the two products between now and September. Thanks

  12. One day I added a foreign currency because I needed the rate for a single transaction, but now all of the detail reports show three foreign exchange columns checked all the time, when I don't need them and don't want them. There is no way to turn off foreign exchange organization wide, nor to get rid of the columns. I am aware that I can make custom reports for account transactions, but the fact is that I use right click to open the account detail in a new tab from an existing report such as a balance sheet or income…

    18 votes

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  13. The TB in Xero does not show lines that have a nil balance, however, you may need to drill down on a line that has a nil balance but may have have transactions (such as a control account). Could an option be added to the trial balance that would allow it to be displayed either with or without the nil balances?

    33 votes

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    Hi community, we've just released the ability to show nil(zero) balance accounts in reports.

    Along with the Trial Balance report, this selection is also available for the Balance Sheet, Profit & Loss (Income Statement), Statement of Cash Flows - Direct Method, Cash Summary, Movements in Equity, Blank report, and Report templates

    You'll find you can turn this on as a toggle option from the More menu of the report itself, or there is a selection in Report preferences.

    We appreciate you sharing your needs in this and joining in through Product Ideas.

  14. Please could you add a code column on the Account transactions tab under Bank Accounts to show which account the amount was allocated to.

    1 vote

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    Hi Leanne, I know it's been a while since you started your idea here. However, not getting community support overtime this will soon be removed from the forums.

    Atm, there is the ability to add 'Related account' as a column in the Account Transactions report, which may meet the needs of what you're after here.

  15. On the old invoices/bills I could type "18/2/23" and it would auto fill 18th February 2023. Now I have to scroll back multiple months to get there. It would be good if I could type in the date field boxes again. Specifically on "Add Payment"

    310 votes

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    We're pleased to announce that with our latest update you have the ability to directly type dates when making payments on invoices! We know this was a highly requested feature, and we appreciate everyone who voted and shared their input.

    For those familiar with our Xero Central article on keyboard shortcuts, you'll be happy to know that all those shortcuts are now fully functional in this date field, as well as all other date fields throughout your invoices.

    While a direct dropdown for "yesterday" isn't available, you can quickly enter the previous day's date by typing 't-1'.

    As this update delivers the majority of the changes discussed in this idea, we'll now mark it as delivered.

    We also heard the feedback from some users who prefer to use a full stop (.) as a date separator instead of the forward slash (/) or hyphen (-). There's a specific idea,

  16. Business dropdown menu

    1. ‘Bills to pay’ link goes to ‘Purchases overview > All’, showing all Paid and Unpaid.
      This should go to Purchases overview > Awaiting payment’? The way it is now doesn’t seem logical, when we’ve clearly selected ‘Bills to pay’ not ‘Purchases overview’ or ‘See all’

    2. Menu option to Invoices ‘Awaiting Payment’ going directly to all outstanding invoices?

    4 votes

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    Hi Larina, we appreciate our customers have different preferences for the bills page they would like to default to and this option is available within the 3 dot menu on the Bills page.

    From here you'll be able to set the Awaiting Payment screen as the default.

    It's not possible to do this for the Invoices screen atm so I've slightly changed the title of your idea here to reflect that specifically. We'll continue to track the interest here and let you know if there's any progress.

  17. Discovered an error. In the customer settings, when placing 0 in the field for “Days invoice when due” shows an error, despite Xero using 0 when calculating when an invoice is due.

    2 votes

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  18. I have observed that the timesheets section in the payroll system has been updated. However, this update appears to have introduced several questionable design choices that hinder its functionality and efficiency.

    Firstly, the employee list is not sorted alphabetically, which complicates the process of locating specific individuals. Secondly, the system no longer autofill's the default earnings rate, requiring unnecessary manual input. Thirdly, upon clicking the "Approve Timesheet" button, a redundant popup appears asking for confirmation of the approval, despite the action already being explicitly initiated. Lastly, when entering hours worked into a field, the system fails to clear the default

    18 votes

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    3 comments  ·  Payroll  ·  Admin →

    Hi everyone, while we appreciate your feedback about the updates to Timesheets with quite a few points raised in the one post we are going to move this to feedback. I want to assure you your feedback here has been shared with our product teams - however, if there are specifics that you'd like to see developed in the new timesheets we ask that you create ideas for each that we can then get a sense of the community in and keep you updated through - See the qualities of an idea on Xero Central. 🙏

  19. The ability to set up a holiday calendar period of our choice (we have multiple clients with varying holiday calendars) with the option to have the full holiday entitlement available and for the available balance to reduce as employees take annual leave.

    24 votes

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    4 comments  ·  Payroll  ·  Admin →

    Hi everyone, coming back to this idea I'm pleased to share that with functionality we delivered last year this is now possible!

    You can now set up an employee's leave policy to accrue based on a custom date of your choosing, so their entitlements will be accurate and accrue based on your companies leave year. We have more detail on setting up an employees leave entitlements on Xero Central.

  20. I would like to add information such as the date their bank details were changed on Xero and whether independent verification of the new details has been done (and how). This is becoming more important as the number of phishing invoices increases. If possible, the capability to attach a relevant document (eg notification from supplier of bank change) but if not possible, then a decent character length text field (as a comparison, the current Reference field is way too short and doesn't allow puctuation).

    4 votes

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